Holiday Inn Express Suzhou Shihu University Town Reviews

Response from Property: Dear guest,We are very happy to hear you enjoyed your stay with us. I will certainly share your kind comments with our staff, particularly the staff you have mentioned by name. We certainly look forward to seeing you again and hopefully sooner rather than later! Sincerely,IHG Social Listening Team

Response from Property: Dear Guest.Thank you very much for taking time out of your busy schedule to write us such a wonderful review. We are delighted that you were so pleased with the location of our hotel, the delicious breakfast and the excellent customer service we provide. We strive to provide all our guests with a memorable stay and we are delighted to hear your comments. We look forward to welcoming you back for your next visit。Sincerely,IHG Social Listening Team

Response from Property: Dear guests, thank you very much for staying in our hotel during your beautiful trip to Suzhou. We are honored to serve you. The hotel always practices that a clean environment is the foundation and high-quality service is the purpose, and wholeheartedly provides a comfortable living environment for our guests. The Express buffet breakfast is the brand feature of the hotel. In addition to conventional Chinese and Western meals, there are also local specialties, freshly cooked noodles with multi-flavored morning specialties, freshly ground coffee, etc., which brings you not only a delicious breakfast, but also a fresh and efficient day. Our hotel is located at No. 67 Changli Road, with a superior geographical location. It is 500 meters away from Metro Line 4 and has complete dining and entertainment facilities around it. It is an ideal choice for your stay. I sincerely look forward to your next visit. I wish you success. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, it is an honor to meet you in the vast crowd. Thank you for your praise of Xiaozhi! "Serving guests with heart" is the service tenet of Xiaozhi. I hope that this is not only a place for you to stop and rest, but also a warm and comfortable "home away from home". The guest rooms are decorated in a simple and exquisite way, presenting a clean and friendly environment for guests. They are equipped with comfortable beds, soft and hard double pillows, so that you can enjoy a good dream all night; intelligently designed shower system, comfortable sofa by the window, full WIFI, mellow coffee, so that you can feel relaxed every moment of your stay. And our cute Xiaozhi robot is on call 24 hours a day, so that you can enjoy the hotel's intimate service with one click in the room after a busy day. I sincerely look forward to your visit next time, and wish you a successful career! Holiday Inn Express Guest Care Team

Response from Property: Dear guests, thank you for your satisfaction with Xiaozhi. As long as you have a comfortable stay, it is the greatest satisfaction for Xiaozhi! Warm and thoughtful service is our commitment to our distinguished guests. We hope that you can spend every moment of your stay in Xiaozhi's home in a relaxing and enjoyable way. I am very happy that you can return with satisfaction. We carefully create clean and warm guest rooms with complete supporting facilities without being redundant. We select high-quality beds and soft and hard double pillows, and refreshing bathing facilities to sweep away your fatigue. I hope you can fully relax your body here. Every morning, when you wake up from a beautiful sleep, the restaurant department has carefully prepared a green health corner, Chinese food, Western meals, daily baking, beverage area, etc. for you, as well as freshly brewed open stalls, freshly ground coffee and local specialties, etc., to fully activate your taste buds. Xiaozhi looks forward to meeting you again and wish you a pleasant journey! Holiday Inn Express Guest Care Team

Response from Property: Dear guests, thank you for your affirmation of our service work. Each of our colleagues is efficient and professional, maintaining a high degree of sensitivity in work, and always taking the needs of guests as the service orientation, thinking about you and worrying about you, and providing you with the warmest reception and the most efficient business capabilities. I hope that your stay here is not only a good place to rest, but more importantly, a real experience of being at home. The hotel is located near the Shihu Scenic Area in Wuzhong, Suzhou, 500 meters away from Metro Line 4, with fast and convenient transportation and complete surrounding dining and entertainment facilities. Indoor free parking is also provided for guests staying in the hotel, whether taking public transportation or driving, it is easy and convenient. I sincerely look forward to you having the opportunity to stay in our hotel again, and wish you a happy life! Holiday Inn Express Guest Care Team

Response from Property: The scenery is on the road, and the comfort is in Xiaozhi's home. Dear guests, I hope Xiaozhi will be the warmest harbor in your travels. Xiaozhi feels extremely honored to see that the enthusiastic, attentive, efficient and professional services of colleagues can be praised by you. The hotel is proud to have such employees and proud to have guests like you who are willing to share. From the moment you step into the hotel, you will feel at home. Enthusiastic staff service, warm and clean check-in environment, delicious and tasty breakfast and welcome drinks... Xiaozhi is very attentive just to make your journey perfect. Xiaozhi hopes that what is provided to you here is not only a place to stop and rest, but also a "warm harbor" like home. Looking forward to meeting you again, I wish you and your family happiness! Holiday Inn Express Guest Care Team

Response from Property: Dear guests, thank you very much for choosing to stay in our hotel and giving us a review. The hotel is located near the Shihu Scenic Area in Wuzhong, Suzhou, 500 meters away from Metro Line 4, with fast and convenient transportation and complete dining and entertainment facilities around. Free indoor parking is also provided for guests staying in the hotel, which is easy and convenient whether taking public transportation or driving. We have more than 100 guest rooms, which are spacious, simple in design, and fresh in style. They are more fashionable than simple, and are carefully matched with various facilities, high-quality bedding, humanized bathing space, wireless high-speed Internet access, charging sockets, large workbenches, leisure sofas, smart toilets, TV projection screens, etc. The delicate and thoughtful design will definitely make you feel comfortable and warm. We look forward to your coming again at any time. I wish you all the best. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, hello! Thank you for sharing the beautiful pictures. Your good comments and praise are great encouragement to us. We are very glad that our service can satisfy you. We carefully build simple and stylish guest rooms with spacious area and floor-to-ceiling windows. The view is particularly good. During the day, you can see the hustle and bustle outside the window, and at night you can overlook the bright lights of the night scene. Every moment of your stay will make you feel relaxed. The healthy and delicious Express Breakfast is our brand feature. There are dishes that combine Chinese and Western cuisine, as well as local snacks with balanced nutrition. The serving time is ample, so you can start a new day full of vitality. Welcome to stay again! Wish you all the best! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you very much for your recognition and affirmation of the hotel and for giving it a five-star rating. Xiaozhi provides guests with a clean and comfortable environment, complete facilities and warm and enthusiastic service, all of which we hope will make your journey complete and bring you a home-like experience when you are away from home. Our hotel also took sound insulation into consideration when it was built, such as using double-layer soundproof glass windows and thickened solid wooden doors. If you are sensitive to sound or have a light sleep, you can contact us when you check in, and we will arrange a quieter room for you according to the room status. We sincerely look forward to your stay again and wish you a pleasant journey! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for your affirmation of Xiaozhi in all aspects. I hope that every effort of Xiaozhi can make you feel comfortable. In this clean and comfortable guest room, there are soft big beds, high-quality beddings, exquisite and refreshing bathing facilities, smart toilets, LCD flat-screen TVs, smart projection screens; high-speed Internet and delicious breakfast. The bright lines and joyful colors create a comfortable and warm, convenient and efficient relaxing atmosphere for you, allowing you to enjoy a super value for money experience! At the same time, I also hope that the warm and thoughtful service of the hotel staff will add a touch of color to your journey. I hope that in the days to come, when I look back on the memory of this encounter, it will still be warm. We sincerely invite you to patronize again and wish you a pleasant journey! Happy family! Holiday Inn Express Guest Care Team

Response from Property: Dear guests, life is like chocolate, and the sweetest thing is meeting you. The service of the colleagues at the front desk has won your full-star praise. All the efforts of the colleagues are so worthwhile. Thank you for meeting them! The hotel adopts a fashionable and novel design concept, and the dry and wet separation bathroom brings greater convenience for guests staying in double rooms. Every facility in the guest room is carefully selected, equipped with a comfortable and comfortable bed, a refreshing bathing system, a two-purpose sofa seat for work and rest, and a fully covered high-speed network, just to meet your travel needs. Here, you have not only clean rooms, complete facilities and thoughtful services, but also a home away from home that makes you feel comfortable and warm and enjoy yourself. Looking forward to meeting again, I wish you a pleasant journey! Holiday Inn Express Guest Care Team

Response from Property: Dear guest: Hello! Love is like a spring breeze and a clear sky, but it is not as good as you and your words of affirmation for Xiaozhi. We have always paid great attention to the feelings of guests during their stay. We always believe that a good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we will continue to improve our service standards. Customer satisfaction is our greatest pursuit. We are willing to grow with your attention and look forward to providing you with wonderful service again. I look forward to seeing you next time. I wish you a pleasant journey and a happy family! Holiday Inn Express Guest Care Team