22 Miaotang Lane, Gusu District, Suzhou, Jiangsu, ChinaView Hotel Details
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Jiangnan House Changyuan Guest Reviews
4.8/5
Excellent
469 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(469)
Positive reviews(466)
Reviews with photos/video(303)
Garden view(211)
Classy environment(77)
Quiet & comfortable(61)
Well designed(60)
Delicious breakfast(39)
Friendly front desk staff(21)
Excellent room layout(8)
Nice toiletries(6)
Negative reviews(3)
Zhi Ying
Deluxe Room (Queen Bed)
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 25, 2024
This hotel was simply amazing. Top notch customer service and an amazingly restored chinese interior. I would highly recommend anyone to book this hotel.
Response from Property: 感謝您選擇暢園有熊酒店,管家一直秉承着對每一位房客住宿體驗的高度關注。 我們不僅在營造唯美的環境上下足功夫,更在衞生清潔方面精益求精,每一件房間用品都經過精挑細選。 我們始終堅持用心服務每一位顧客,讓您在小家的每一次入住都充滿温馨和舒適。 期待再次為您提供美好的住宿體驗
Samuel
Premier Room (Queen Bed)
Stayed in Nov 2024
Couples
2 review
4.5/5
Great
Posted on Nov 27, 2024
Hotel is built into an old Suzhou property and is beautifully appointed. It truly is a place of peace and tranquility. Heating in the first floor rooms leaves much to be desired. Service is cordial but not warm, and therefore while very professional, feels somewhat lacking in sincerity.
Response from Property: 每一個清晨,從香甜的夢中醒來,擁抱屢屢陽光,每一個黃昏,在喧器之後的沉靜中思索,感謝您,陪伴有熊每一個清晨與黃昏,期待與您的再次相遇!
Guest User
Deluxe Room (Queen Bed)
Stayed in Apr 2024
Couples
3 review
4.5/5
Great
Posted on Apr 29, 2024
Amazing cultural stay among the historical site of Suzhou! Changyuan 畅圆 is really beautiful and nothing beats experiencing Suzhou than staying within one of the rare classical gardens (园林). Booked the Deluxe Room and loved the privacy and garden view. Absolutely loved the amenities too — from TOTO bathroom fittings to Dyson hairdryer, everything exceeded expectations. Only downside is that it’s pretty far from attractions and it’s quite a walk to the main road. Will be great if you’re looking to stay away from the ccrowd and prefers a more peaceful and quiet location. The staff are warm, friendly and very helpful too, thanks so much 小姚 and 小马!
6/7
Response from Property: Thank you for choosing Changyuan Youxiong Hotel. The housekeeper has always been paying great attention to the accommodation experience of every guest. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning. Every room item has been carefully selected. We always insist on serving every customer with heart, so that every stay in your small home is full of warmth and comfort. We look forward to providing you with a wonderful accommodation experience again!
David Ure
Superior Room (Queen Bed)
Stayed in Oct 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 14, 2024
To actually stay inside one of Suzhou's private gardens was a wonderful experience. Sitting outside in the courtyard beside the pond eating the delicious breakfast was a highlight. We were looked after so well by Amber and Nicoie who assisted us at all times and added to the experience. We enjoyed a late-night cocktail in the historic room that the bar is located it. Stay here, and stay in your own piece of beautiful Suzhou history
Response from Property: 感謝您選擇暢園有熊酒店,管家一直秉承着對每一位房客住宿體驗的高度關注。 我們不僅在營造唯美的環境上下足功夫,更在衞生清潔方面精益求精,每一件房間用品都經過精挑細選。 我們始終堅持用心服務每一位顧客,讓您在小家的每一次入住都充滿温馨和舒適。 期待再次為您提供美好的住宿體驗
Guest User
Deluxe Room (Queen Bed)
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Dec 21, 2024
The hotel is located in a private garden, Changyuan. It is very different as soon as you enter the door, with small bridges and flowing water. The hotel rooms are also very comfortable. Bulgari toiletries and meals can be delivered to the room. The butler service is very considerate. It is very pleasant to look at the rockery and flowing water garden in the yard while eating. The butlers Xiao Xue and Xiao Luo provide great service. I will choose this place again if I have the chance in the future.
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6/11
Guest User
Superior Room (Queen Bed)
Stayed in Oct 2024
Couples
17 review
5.0/5
Outstanding
Posted on Nov 1, 2024
On a stormy night, we arrived at Changyuan Youxiong, which was temporarily added for weekend tours.
As soon as we opened the door, we were overwhelmed by the sense of comfort and relaxation: spacious and bright space, just the right decoration, lazy sofa, warm yellow table lamp, festive lollipops, and delicious desserts, which made our slightly uneasy heart jump for joy and fall asleep in joy.
The non-stop heavy rain on the second morning made the small and beautiful Changyuan even more quiet and elegant, with deep green tiles, winding pavilions, green plants, and colorful fish playing in lotus. Brew a pot of tea and savor the good times.
Thank you for the front desk arranging to upgrade to the quietest view suite in the hotel when we checked in, and thank you for Xiao Luo at the front desk for enthusiastically helping us take pictures in Changyuan when we checked out. I hope that the quality of breakfast will be as small and exquisite as the garden view when I stay next time.
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6/20
Response from Property: Thank you for choosing Changyuan Youxiong Hotel. The housekeeper has always been paying great attention to the accommodation experience of every guest. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleanliness. Every room item has been carefully selected. We always insist on serving every customer with heart, so that every stay in your small home is full of warmth and comfort. Looking forward to providing you with a wonderful accommodation experience again
Guest User
You Xiong Superior Suite
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Friends~ Let's unlock the experience of living in a Su-style garden!
I booked a suite and upgraded the room directly when I arrived at the hotel~
The suite is very spacious and there is a tea room. You can drink tea and chat with a corner of the garden outside the window. It's so comfortable~
Taking photos in Changyuan, it's quiet and there are few people. I also took photos of my life~
The hotel is in a small alley, and the hotel has a special electric car for pick-up~
Butlers Xiao Luo and Xiao Chen provide friendly and thoughtful service~
In short, it was a good travel experience~
Original TextTranslated by Google
6/11
Response from Property: 感謝您選擇暢園有熊酒店,管家一直秉承着對每一位房客住宿體驗的高度關注。 我們不僅在營造唯美的環境上下足功夫,更在衞生清潔方面精益求精,每一件房間用品都經過精挑細選。 我們始終堅持用心服務每一位顧客,讓您在小家的每一次入住都充滿温馨和舒適。 期待再次為您提供美好的住宿體驗
Guest User
Superior Room (Queen Bed)
Stayed in Dec 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Very satisfied! The comfort and aesthetics are within my experience. Thanks to the housekeeper Xiao Luo and all the service sisters! The garden is beautiful, and the items in the room are skin-friendly, low-key and luxurious👍
Original TextTranslated by Google
Response from Property: 感謝您選擇暢園有熊酒店,管家一直秉承着對每一位房客住宿體驗的高度關注。 我們不僅在營造唯美的環境上下足功夫,更在衞生清潔方面精益求精,每一件房間用品都經過精挑細選。 我們始終堅持用心服務每一位顧客,讓您在小家的每一次入住都充滿温馨和舒適。 期待再次為您提供美好的住宿體驗
Guest User
Superior Room (Queen Bed)
Stayed in Nov 2024
Family
13 review
5.0/5
Outstanding
Posted on Nov 28, 2024
The three days of my stay gave me many small surprises! The room was bright and clean, and the facilities were also complete. In addition to the welcome fruit, there was also a warm and sweet soup delivered to the room at night. The pleasant garden landscape was right outside the room, and I sighed that I really chose the right place, and it was worth the trip! Thank you to the hotel housekeeper Xiao Yao and other staff for their enthusiastic service! They also gave me a small potted plant when I left, which made me very happy!
Original TextTranslated by Google
6/8
Response from Property: Thank you for choosing Changyuan Youxiong Hotel. The housekeeper has always been paying great attention to the accommodation experience of every guest. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleanliness. Every room item has been carefully selected. We always insist on serving every customer with heart, so that every stay in your small home is full of warmth and comfort. Looking forward to providing you with a wonderful accommodation experience again
MomaBoma
Superior Room (Queen Bed)
Stayed in Oct 2024
Family
2 review
4.7/5
Amazing
Posted on Oct 18, 2024
The hotel rooms are fully equipped and the customer service is very accommodating. We have been upgraded to a deluxe room. If you have any requests, you can make them through WeChat. A bear cake was given on the day of check-in, and a flower for the lady❤️Desserts and candies were given on the second night🍬The customer service at the front desk was very good. If you need to go out, a golf cart can be used to take the guests to the alley, which is very considerate.
Every scene in the garden is beautiful and antique, and the garden is filled with the fragrance of osmanthus, which makes people feel comfortable. It happened to rain the next morning. I didn't like rain at first. I was sitting in the restaurant listening to the sound of rain falling into the pool. I was suddenly immersed in the sound of rain and felt very relaxed and happy!
Next time I go to Suzhou, I will stay here for a few more days!
Original TextTranslated by Google
6/16
Response from Property: Thank you for choosing Changyuan Youxiong Hotel. The housekeeper has always been paying great attention to the accommodation experience of every guest. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleanliness. Every room item has been carefully selected. We always insist on serving every customer with heart, so that every stay in your small home is full of warmth and comfort. Looking forward to providing you with a wonderful accommodation experience again
Youzoudetun
Superior Room (Queen Bed)
Stayed in Nov 2024
Other
49 review
5.0/5
Outstanding
Posted on Nov 22, 2024
Stay at Youxiong to experience the elegance and simplicity of the classical garden. Changyuan is not big, but the layout is exquisite, and the pavilions and towers complement each other. You can enjoy the beauty in it.
The hotel rooms are comfortable and clean, with floor heating. There are welcome fruits when you check in, and desserts are given in the evening, which adds warmth. Breakfast provides Chinese and Western set meals, which are also quite satisfactory. Parking is available at the door of the hotel, which is convenient to enter and exit.
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6/9
Response from Property: 感謝您選擇暢園有熊酒店,管家一直秉承着對每一位房客住宿體驗的高度關注。 我們不僅在營造唯美的環境上下足功夫,更在衞生清潔方面精益求精,每一件房間用品都經過精挑細選。 我們始終堅持用心服務每一位顧客,讓您在小家的每一次入住都充滿温馨和舒適。 期待再次為您提供美好的住宿體驗
Guest User
Superior Room (Queen Bed)
Stayed in Nov 2024
Other
15 review
5.0/5
Outstanding
Posted on Nov 16, 2024
You have to stay in a garden hotel when you come to Suzhou. Xiong Changyuan is worth experiencing! The environment is elegant, comfortable and pleasant, the air is fresh, and the pavilions and towers are worth savoring from every angle and every detail. The room facilities are complete and the details are well considered. The breakfast environment is comfortable, as if in an ancient shipyard. The housekeepers Xiao Yao and Xiao Chen are very enthusiastic and meticulous in their service! If I come to Suzhou next time, I will definitely choose it again!
Original TextTranslated by Google
6/10
Response from Property: 感謝您選擇暢園有熊酒店,管家一直秉承着對每一位房客住宿體驗的高度關注。 我們不僅在營造唯美的環境上下足功夫,更在衞生清潔方面精益求精,每一件房間用品都經過精挑細選。 我們始終堅持用心服務每一位顧客,讓您在小家的每一次入住都充滿温馨和舒適。 期待再次為您提供美好的住宿體驗
Chikuaijizibing
Deluxe Room (Queen Bed)
Stayed in Nov 2024
Other
12 review
5.0/5
Outstanding
Posted on Nov 25, 2024
Ji Cheng of the Ming Dynasty wrote in "Yuan Ye": "A garden cannot be built in a market; if it is built, it must be built in a secluded place. Although the neighbors are common, the door is closed and there is no noise." Changyuan is such an existence, secluded in a corner, small and exquisite. In addition, the overall style of the room is simple and elegant, which blends well with the garden, and the bedding is comfortable, quiet and good to sleep. Finally, I would like to thank the housekeepers Xiaohan and Xiaochen for being polite and restrained in dealing with people, not disturbing too much, and making the whole process very comfortable.
Original TextTranslated by Google
6/8
Response from Property: 感謝您選擇暢園有熊酒店,管家一直秉承着對每一位房客住宿體驗的高度關注。 我們不僅在營造唯美的環境上下足功夫,更在衞生清潔方面精益求精,每一件房間用品都經過精挑細選。 我們始終堅持用心服務每一位顧客,讓您在小家的每一次入住都充滿温馨和舒適。 期待再次為您提供美好的住宿體驗
raudt
Superior Room (Queen Bed)
Stayed in Oct 2024
Solo travelers
7 review
4.7/5
Amazing
Posted on Oct 27, 2024
Environment: Excellent. Living in Changyuan, you can feel the beauty of Suzhou Garden without leaving the house. There are almost no tourists in the garden, which leaves a very quiet space for guests. The floor-to-ceiling window of the room is a beautiful view. It is so experiential.
Service: The service is very good. The housekeeper contacted me two or three days in advance. Then on the day of check-in, the hotel staff drove a shuttle bus to the alley entrance to pick me up and take me to the hotel. The room type was also upgraded for me. Thank you~
After checking in, the housekeeper took me to visit and introduce Changyuan. Later, other employees brought sweet soup (fruit-filled mango sago, very delicious). The hotel staff also helped me deliver the takeaway to the room in time. At night, the air conditioner in the room wanted to be cooled. The housekeeper helped me communicate with the air conditioner master and adjust the system for a long time. Thank you for your meticulous care.
Facilities: The room hardware and software are very good. The whole house is heated, smart toilet, Dyson hair dryer, Bulgari toiletries, rever bath ball, Voss mineral water, bear welcome cake (echoing the hotel name "bear") and fruit, Tewei tea bags, algebraist drip coffee bags, minibar is basically imported food, and the quality specifications are high enough👍
The soundproofing problem mentioned in some reviews was not felt at all. The room and the garden were very quiet.
The breakfast on the second day was semi-self-service. Bread, porridge, yogurt, etc. were self-service. There were two choices of Suzhou style and Western style. Each choice contained a rich variety. I chose Suzhou style red soup Aozao noodles with smoked fish toppings. The steamed food with it included siu mai, buns, coarse grains, etc. The taste was still good.
The overall stay experience was very good. It was worth the room price. I strongly recommend that tourists who come to Suzhou to experience the feeling of living in the garden immersively.
Original TextTranslated by Google
6/11
Response from Property: Thank you for choosing Changyuan Youxiong Hotel. The housekeeper has always paid great attention to the accommodation experience of every guest. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning, and every room item is carefully selected. We always insist on serving every customer with heart, so that every time you stay at Xiaojia is full of warmth and comfort. We look forward to providing you with a wonderful stay experience again
Guest User
Superior Room (Queen Bed)
Stayed in Oct 2024
Couples
21 review
5.0/5
Outstanding
Posted on Oct 31, 2024
A treasure place that I want to come back and will come back again. In addition to liking the small and exquisite Changyuan, I also like the quality of the "Youxiong" hotel. From the design, supplies, to the service, they are all in place. We went in and out several times, and the housekeeper always used a small shuttle bus to pick us up at the alley entrance. So it didn't feel inconvenient at all. There is also afternoon tea in the garden, happy hour at the bar...so it is also a good choice for friends to get together. I met Xiao Xue and Xiao Luo on the day of checking out. The cute little girl works very hard. In fact, the boys are also good...I hope to continue the good quality so that the old guests of Youxiong will always follow you.
Original TextTranslated by Google
6/10
Response from Property: Thank you for choosing Changyuan Youxiong Hotel. The housekeeper has always been paying great attention to the accommodation experience of every guest. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleanliness. Every room item has been carefully selected. We always insist on serving every customer with heart, so that every stay in your small home is full of warmth and comfort. Looking forward to providing you with a wonderful accommodation experience again