Homeinn Selected(Suzhou Xinqu Heshan Road Metro Station Branch) Guest Reviews
4.7/5
Outstanding
1153 review
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Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(1153)
Positive reviews(1129)
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Easy to get around(249)
Convenient location(243)
Friendly front desk staff(183)
Delicious breakfast(180)
Close to metro(174)
Many amenities(77)
Perfect for business trips(20)
Delicious buffet(5)
Negative reviews(24)
Hipearllee
Business Double Bed Room A [Tv Screen Mirroring]
Stayed in Nov 2023
Couples
25 review
2.5/5
Posted on Dec 10, 2023
Come here to attend half marathon, good location but the whole hotel has cigarette smell. Even the room smell really bad
Response from Property: Dear guests, we are very sorry to bring you a bad stay experience. We deeply apologize. We have trained the staff on duty to pay attention to the smoking situation in the lobby. The lobby is a no-smoking area. We will definitely do a good job to remind you and bring you We apologize again for the inconvenience and wish you a happy life
Nyiko Taylor Mdhluli
Superior Double Bed Room [Tv Screen Mirroring]
Stayed in Aug 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 2, 2023
Absolutely loved it!!
Response from Property: 感謝小主給予酒店最真摯的評價及美好的祝福!酒店堅持一直創新,努力提供品種多樣化的豐富自助早餐,酒店員工也一直秉承賓客之上的原則,衹為賓客提供良好的入住體驗和味覺享受,再次感謝您對酒店的認可,祝您工作順心,生活美滿!
Guest User
Guestroom (2 Beds)
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 18, 2024
very good
Response from Property: 感謝您的高度評價,我們很高興能為您提供優質的體驗!下次光臨,期待為您帶來更多驚喜。再次感謝,旅途愉快!
Lola_cl
Double Bed Room A [Tv Screen Mirroring]
Stayed in Sep 2022
Business travelers
64 review
4.7/5
Amazing
Posted on Oct 26, 2022
Super cute and cool environment, i had the best nights sleeping at their hotel…100% recommend
Response from Property: 懂得感悟,適時的敞開心扉,讓久違的陽光的心,大大方方的沐浴在那片耀眼裡,任風吹,任雨打,無論您走到哪裡我們的心將永遠陪伴您
Anonymous User
Double Bed Room A [Tv Screen Mirroring]
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 12, 2024
Good location, close to the subway, 200 meters from Heshan Road 3b subway exit, there are several supermarkets nearby, very convenient for shopping, dining and leisure. The front desk lady was very enthusiastic, helped me register as a member, upgraded to a business king room, and gave me two breakfasts. There is a robot to deliver food when ordering takeout. Whatever is missing will be delivered as soon as possible. Parking is convenient, and there are charging piles nearby.
Original TextTranslated by Google
Response from Property: Dear friend, hello! Your words of affirmation have made us feel sweet for a long time. Every time we meet you is the best time. We send you the most sincere blessings. We only hope that the next time we get together can come sooner. Looking forward to your arrival!
Guest User
Superior Double Bed Room [Tv Screen Mirroring]
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 6, 2024
The environment is good and the stay is comfortable. The hotel service attitude is good, the front desk is smiling and enthusiastic, it is very close to the subway station, and it is very convenient to travel to various attractions.
Original TextTranslated by Google
Response from Property: Dear guests, we have laughter and joy all the way because of your company, warmth and romance all the way because of your companionship, and infinite warmth and love all the way because of your protection. Thank you for accompanying us. I wish you happiness. Hotel General Manager: Miss LI
Guest User
Double Bed Room [Tv Screen Mirroring]
Stayed in Apr 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on May 5, 2024
It is close to the subway station and on the road. It is quite old. The window in the room is hard to close and the hair dryer is hard to use. The soundproofing in the room is very poor. At 10:30 pm, I heard several people in the next room laughing and joking. It is clean and has a wide variety of breakfasts, but the space is limited. There is a coffee machine and hot water in the lobby.
Original TextTranslated by Google
Response from Property: Dear guest! Regarding the problems you raised, such as the room windows cannot be closed, the hair dryer is not very useful, and the sound insulation is poor, our store has arranged engineers to inspect and repair the room windows and hair dryers, and equipped the room with noise reduction earplugs for use. We are very sorry for your unpleasant experience in our store, and hope that you can choose us again next time and experience our changes!
Guest User
Guestroom (2 Beds)
Stayed in Apr 2024
Travel with friends
1 review
2.7/5
Posted on May 3, 2024
The hotel environment is pretty good. The room is small and crowded. I can't even move my feet on the double bed. The toilet and shower are next to each other. The space is very small. It's easy for girls to touch the glass when squatting. The glass is translucent, and the lower half of the body is exposed, which is very embarrassing. It's very noisy. At 5 o'clock in the morning, the aunties downstairs gathered together and chatted, which was so noisy! In general, the room is small and I can't move my feet. The downstairs is noisy, which affects my sleep. Please refer to it before checking in. All hotels are expensive during the May Day holiday, at least three times more expensive! Another thing is that there are no bath slippers. I forgot to bring them and had to buy them.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your reservation and stay. We are deeply sorry for the bad stay experience you have brought. We attach great importance to your valuable suggestions and will work hard to improve them. You can choose to travel during off-peak hours in the future, which will be very cost-effective. I wish you a happy holiday! Looking forward to your next visit
Guest User
Superior Double Bed Room [Tv Screen Mirroring]
Stayed in Mar 2024
Family
10 review
5.0/5
Outstanding
Posted on May 1, 2024
The hotel has a good service attitude and high service quality. It is very close to the subway station and very convenient for travel. There are direct buses to surrounding attractions such as Tiger Hill and Hanshan Temple. Thumbs up!
Original TextTranslated by Google
Response from Property: There is a kind of encounter, in the sea of thousands of people, this one glance is the meeting of eyes and soul, we will always wait for your return look! Hotel General Manager - Miss li
Shengjiahui
Double Bed Room A [Tv Screen Mirroring]
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 3, 2024
The hotel has a good service attitude, high service quality, and a warm smile at the front desk
Original TextTranslated by Google
Response from Property: Dear guests, your praise is the support and encouragement you give us. We will continue to move forward with this power. The Shangri-La Heshan Road Branch looks forward to your visit again! Hotel General Manager - Miss li
Guest User
Double Bed Room [Tv Screen Mirroring]
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The front desk service attitude is very enthusiastic, the room environment is also very good, the hotel is also very close to the Heshan subway station, travel is very convenient, and the breakfast in the hotel is also very rich.
Original TextTranslated by Google
Response from Property: It is a pleasure to have friends coming from afar. The most beautiful thing is not to keep time, but to keep memories, just like the feeling of first meeting. Even an inadvertent smile is the story we miss the most. I hope that time will be like the first meeting. Hotel General Manager-Missli
Guest User
Double Bed Room [Tv Screen Mirroring]
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 16, 2024
The hotel is comfortable and very close to the subway station. The breakfast is delicious and the stay experience is great! The front desk lady was very considerate to give me a travel guide and prepared an umbrella for me on rainy days. It was really considerate! !
Original TextTranslated by Google
Response from Property: When we meet, flowers are budding; when we get to know each other, flowers are in full bloom. Our efforts can be felt by you and shared in detail. This is our happy moment!
Guest User
Business Double Bed Room A [Tv Screen Mirroring]
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 3, 2024
With convenient transportation, beautiful environment and affordable prices, it is the best choice every time you come to Suzhou.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests have a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Business Double Bed Room A [Tv Screen Mirroring]
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 30, 2024
The hotel service is very warm, the facilities are complete, the breakfast is rich, the parking is convenient, and there are robots delivering meals. Next time you come to Suzhou, you must choose this hotel. It's great. 👍🏻
Original TextTranslated by Google
Response from Property: It is a pleasure to have friends coming from afar. The most beautiful thing is not to keep time, but to keep memories, just like the feeling of first meeting. Even an inadvertent smile is the story we miss the most. I hope that time will be like the first meeting. Hotel General Manager-Missli
Guest User
Business Double Bed Room A [Tv Screen Mirroring]
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The hotel service attitude is great! It's very close to the subway station, just over 100 meters away. Suzhou is quite fun, and Shantang Street is also very beautiful. Hahaha, the front desk service attitude is very good and patient. I will choose this hotel next time.
Original TextTranslated by Google
Response from Property: What you want when you travel is comfort, intimacy and warmth. How can we not try our best to meet your wishes? Because this is also our wish. We hope that everyone who comes to the Shangli Hotel will be happy!