Citadines Suzhou Jinji Lake Reviews

I've booked two nights of family size apartment (which is really spacious and impressive with its views). Unfortunately, I had a fly in the ointment after the first night there. Receptionist called me at 2 o'clock and informed me, that it's time to check out. I was slightly puzzled and went downstairs to the lobby right after the call. They told me again about checking out, so I showed them my booking information, they also seemed confused and concerned. Fortunately, they solved this issue, but I'd say it's my first time to face such ridiculous issue, although they claim themselves as a 5 star hotel. I hope they'll improve their service and booking system.

Citidines Midtown is a reasonable budget hotel. There's a basic but functional service, I believe they do breakfast but I didn't eat there, theres a bunch of restaurants outside McDs next door and a couple of coffee shops. The hotel is part of a mall. My room was on the 25th floor, had a kitchen, TV, Bose sound system. All good, but the shower pressure was very weak and the whole place is dated and a bit worn out. For Business travelers on a budget, its fine and the location is good. If you like Chinese street food, there's a selection of vendors outside. The pool is swamped with kids during the holidays so don't bother with that. 6-7/10