Suzhou Dushu Lake Moon Bay Subway Station Yaduo Hotel Reviews
Suzhou Dushu Lake Moon Bay Subway Station Yaduo Hotel
At the intersection of Xinghu Street and Chuangyuan Road, Suzhou Industrial district, Suzhou, Jiangsu Province, it is near Metro Exit 4, Suzhou Industrial Park, Suzhou, Jiangsu, ChinaView Hotel Details
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Suzhou Dushu Lake Moon Bay Subway Station Yaduo Hotel Guest Reviews
4.8/5
Excellent
288 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(288)
Positive reviews(286)
Reviews with photos/video(29)
Awesome rooms(63)
Classy environment(37)
Delicious breakfast(36)
Easy to get around(27)
Friendly front desk staff(23)
Close to metro(15)
Many amenities(11)
Good Internet(5)
Negative reviews(2)
Guest User
Executive Queen Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Great place to stay if you are visiting Suzhou! Just nearby the metro station.
Guest User
Superior Queen Room
Stayed in Sep 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Sep 14, 2024
The room decoration is very good. The attitude of the front desk is also very good. It seems that the room was upgraded for free. The quality of Yaduo is still very trustworthy. The bedding is very comfortable and there are automatic night lights beside the bed and in the bathroom. It is very user-friendly.
Hygiene: Hygiene is very good. The whole room is very clean and there are no strange marks.
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Response from Property: An accidental opportunity allowed us to meet. An accidental opportunity allowed you to choose us. There are too many choices in life. Every choice is a kind of fate. Thank you for the fate that allows us to meet you. Your support. You The good reviews keep us motivated. Looking forward to meeting you next time
Anonymous User
Superior Queen Room
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The hotel is a new hotel with an excellent location, 1 minute away from the subway. It can be seen that the facilities always want to surprise guests, the hot water is great, the laundry room and gym experience are smooth; the breakfast is rich in variety and tastes good; as Atour For old customers, overall, the stay experience at Atour can always be described as "great". During this stay, I experienced very patient and thoughtful service from the front desk to the restaurant to the guest rooms, especially the manager of the housekeeping department, Xinyu and her team. When I encountered some problems during my stay, they took the trouble to communicate and solve them again and again, which made me very happy. I was so moved that I will make this my first choice for business trips in the future. The experience was very good. I rarely leave reviews, so I couldn’t help but want to give them a thumbs up!
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Response from Property: Your praise is the greatest encouragement to our work. We will share your recognition with all our partners. It will inspire us to put greater enthusiasm into our work every day. We will continue to work hard in the future. Thank you very much for taking the precious time out of your busy schedule to give us such a great review. Your excitement is beyond words. Your considerate service is only for you who love Atour. Your satisfaction is the greatest improvement for us. Motivation, I hope Atour will bring you not only satisfaction, but also more surprises and touches. We look forward to your next stay. ---Forever only for your Duo'er
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 18, 2024
The room is very clean and the facilities are very good. There is no smell at all for a newly opened hotel. There are quite a lot of breakfast options. There are free drinks and coffee in the lobby. Moon Bay Station of Metro Line 2 is right at the door. It is very convenient. Highly recommended Come to Suzhou and stay here~
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Response from Property: A sincere friend is a bosom friend on the road of life, a resonance between hearts, and every moment in the years is a shining memory; whether they are far away or close at hand. May Duoer's blessings always be by your side.
Linglingsuisui7788
Executive 2-bed Room
Stayed in Aug 2024
Travel with friends
5 review
3.0/5
Posted on Aug 16, 2024
Facilities: Complete, the room is a bit small, the air conditioning is not good, the sound is very loud, there is abnormal noise when sleeping at night, the water pressure of the sink faucet is very high
Hygiene: Average, cleaning is not very careful, there are mimeographs on the table
Environment: The sound insulation is not good, the floors are low, only the 3rd and 5th floors, only the subway is convenient
Service: The room was not prepared as specified
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Response from Property: Dear guest: Thank you for choosing Atour Hotel Suzhou Dushu Lake Moon Bay and sharing your stay experience with us. We apologize for not being able to give you a comfortable and satisfactory stay. We have forwarded your suggestions to the relevant operations departments for reference and improvement. Thank you again for your guidance, which is very important for us to improve our service quality in the future. I am very much looking forward to meeting you next time and sincerely looking forward to your visit again to Atour Hotel Suzhou Dushu Lake Moon Bay
Guest User
Superior Queen Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 14, 2024
The hotel is newly opened. The location is very good and the environment is very good. We upgraded the room for free when we arrived at the hotel. The service is very good and the breakfast is great.
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Response from Property: Dear guests: Hello! Thank you for staying at Atour Hotel Suzhou Dushu Lake Moon Bay, and thank you for your support of the hotel. We are committed to providing every guest with humanized and warm service, so that guests can feel at home. Your encouragement and support are the most important thing for the hotel. We sincerely look forward to your next visit and wish you a happy life!
Guest User
Several Wooden Twin Rooms
Stayed in Sep 2024
Business travelers
5 review
4.7/5
Amazing
Posted on Sep 14, 2024
Although the room is small, the facilities are very complete. I stayed in a room with a window and was close to the roadside. It was a bit noisy at night!
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Response from Property: Thank you for your recognition and valuable opinions. Atour will definitely pay more attention to every small detail and provide you and more users with a warm place to travel. Atour hopes to provide you with more than just a place to "rest and sleep". We hope that you will feel like you are back home when you come to Atour in any city. We sincerely look forward to meeting you next time.
Guest User
Executive Queen Room
Stayed in Aug 2024
Couples
19 review
2.5/5
Posted on Aug 17, 2024
My girlfriend and I booked a hotel for the concert because it was newly opened, but the experience was very poor. First, we went downstairs to upgrade the room type. The cleaning lady even asked me to swipe my card and asked me where the third floor was and asked me to take them down. The staff must at least be familiar with the hotel. The front desk staff is also unskilled. Secondly, the air conditioner broke down in the middle of the night, so I couldn't rest well at all, and there were no remedies or comfort measures. Finally, the clothes we took down at one o'clock in the morning were not delivered until noon the next day. The other clothes were hung at the door in the morning. Atour also made us wait for half an hour, causing the rest of the trip to be delayed again and again. After a while, I changed my reservation for the high-speed rail twice. All in all, the experience was terrible.
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Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at Atour Hotel Suzhou Dushu Lake Moon Bay. The hotel management attaches great importance to your feedback. We are very sorry that we could not give you a 100% satisfactory stay experience. The hotel will respond to your suggestions and concerns. We will continue to improve and provide the best quality service. We sincerely look forward to your visit again and wish you smooth work and a happy life!
Guest User
Superior Queen Room
Stayed in Aug 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Delicious breakfast and great service
The late-night porridge buffet arrived: excellent
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Response from Property: The heart that loves you blooms like a flower into boundless brilliance in my heart, and your smile is like a dream, allowing me to write graceful poems in your world. Duo'er looks forward to meeting you again~