Cendre Hotel

Cendre Hotel Reviews

Cendre Hotel

No.99 Heyuan Road, Gusu District, Suzhou, Jiangsu, 215008, ChinaView Hotel Details
Cendre Hotel
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Cendre Hotel Guest Reviews

4.8/5
Excellent
1236 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1236)
Positive reviews(1218)
Reviews with photos/video(321)
Classy environment(178)
Quiet & comfortable(102)
Well designed(90)
Friendly front desk staff(87)
Close to scenic area(83)
Delicious breakfast(48)
Well decorated(34)
Tasty restaurant(25)
Negative reviews(18)
Shanker DB
Standard Single Room
Stayed in mai 2024
Business travelers
3 review
4.7/5
Amazing
Posted on 29 mai 2024
Pros: Excellent hotel. Value for money. Great service. Walking distance to Tiger Hill. Across the street there is a nice restaurant, Xiang Shi. There is a Buddhist temple nearby. Con: No cafe or mall within walking distance but hotel had free nice coffee by machine.
Response from Property: Once I entered Gusu, my eyes were filled with Jiangnan. Hello dear friend, thank you very much for your stay and feedback. The hotel welcomes your arrival with a minimalist industrial style and the best service. The hotel is located on Heyuan Road in Gusu District, surrounded by numerous scenic spots, and each stay offers different beautiful views. The hotel is only a 5-10 minute drive from Huqiu Pagoda Scenic Area, Shantang Street, Hanshan Temple, Liuyuan, etc. It can meet all your shopping and leisure needs at once. Xiaoxin listens carefully to the needs of customers, and your satisfaction is my greatest honor. Welcome to stay at Suzhou Xinde Hotel again.
Guest User
Superior Room
Stayed in mai 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on 20 juin 2024
Of all the hotels I’ve stayed at, this is my favorite. The room was clean, spacious, well designed, and had everything a traveler might need. The staff, both at the hotel and restaurant, were kind and a joy to interact with despite my limited speaking abilities. It has been over a month since my stay- I still think of this hotel. I highly recommend it
Response from Property: It is the beautiful scenery of Jiangnan that meets you again during the season of falling flowers. Dear Xinyou, thank you very much for taking the time out of your busy schedule to share your check-in experience with Xiaoxin. Seeing your concise comments, the style of the hotel is well explained~~A city in Gusu, half of the history of Jiangnan: Xiaoxin is located next to Huqiu in Gusu District, seeking tranquility amidst the hustle and bustle, with a unique style that combines work, leisure, and tourism. Enthusiasm, warmth, and hospitality are Xiaoxin's ways of hospitality. Comfortable, tranquil, and humanistic are the unique styles of Xiaoxin. We hope you will have unexpected warmth in Xinde, Suzhou, and look forward to your arrival again.
Guest User
Superior Room
Stayed in mai 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on 20 mai 2024
Excellent experience, was given an upgraded room and it was amazing, everything is handled exquisitely well. Even communication could have been problematic due to a language gap, but the staff were patient and very welcoming. Extremely clean, careful and well thought out
Response from Property: Dear friend, hello. Thank you very much for choosing us among many hotels. We did not receive a full 5-point rating from you, and we still feel a bit disappointed. Thank you for choosing Xinde Hotel. We will continue to work hard to improve it! The hotel welcomes you with a minimalist and understated decoration style, as well as warm service. The hotel is located in a convenient transportation location, close to scenic spots such as Huqiu, Xiyuan Temple, Liuyuan, Shantang Street, etc. The hotel also has a free parking lot, making it the first choice for tourism breaks. Xiaodu is looking forward to your next visit in Suzhou! Wishing you a happy life!
Phindy_Fire
Standard Single Room
Stayed in juin 2024
Friends
19 review
4.0/5
Very Good
Posted on 23 juill. 2024
The reviews are good, but as for my friend and I we never got to check in at the hotel. We had a very tight schedule so we moved elsewhere. But the hotel seems to be nice.
Response from Property: Hello dear Xinyou, thank you very much for choosing us among many hotels. We are still a little disappointed that you did not receive a full 5-point rating from us. The hotel has obvious location advantages, located in the center of Huqiu and Xiyuan Temple Suzhou Station, with convenient transportation. It is within walking distance of Huqiu Station on Line 6 of the subway. You can stroll around Suzhou, visit gardens, and directly reach the scenic area. In addition, the hotel welcomes you with a simple and low-key decoration style and warm services. The hotel also has free parking, which is the first choice for tourism stoppages. Xiaoxin looks forward to your visit again in Suzhou! Wishing you a happy life!
Guest User
Superior Room
Stayed in mai 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on 22 mai 2024
I had a very great stay here at Cendre Hotel and I highly recommend others coming to Suzhou to stay here! Staff attitude was very accommodating, the hotel had a very nice design that made my stay comfortable and enjoyable. Room was very clean and a great size. Hotel is close to the scenic and tourist areas in the old historical part of the city.
Response from Property: Dear Xinyou, it's a pleasure to meet you at the Xinde Hotel in Suzhou! Thank you for your 5 points of praise~The hotel is located on Heyuan Road in Gusu District, surrounded by numerous scenic spots, and you can enjoy different beautiful views with each stay. The hotel is only a 5-10 minute drive from Huqiu Pagoda Scenic Area, Shantang Street, Hanshan Temple, Liuyuan, etc. It can meet all your shopping and leisure needs at once. Xiaoxin listens carefully to the needs of customers, and your satisfaction is my greatest honor. Welcome to stay at Suzhou Xinde Hotel again.
Adam Stone
Business 2-bed Room
Stayed in mai 2024
Solo travelers
67 review
4.5/5
Great
Posted on 5 mai 2024
The hotel itself is so nice! Love the atmosphere and decor, and the staff are absolutely lovely. Honestly my only ‘complaint’ is the location, but it was pretty close to the train station so I can’t really complain too much. Overall, a great place if you want to stay in a quieter location in Suzhou!
Response from Property: Dear friend, hello. Thank you very much for choosing us among many hotels. We did not receive a full 5-point rating from you, and we still feel a bit disappointed. Thank you for choosing Xinde Hotel. We will continue to work hard to improve it! The hotel welcomes you with a minimalist and understated decoration style, as well as warm service. The hotel is located in a convenient transportation location, close to scenic spots such as Huqiu, Xiyuan Temple, Liuyuan, Shantang Street, etc. The hotel also has a free parking lot, making it the first choice for tourism breaks. Xiaodu is looking forward to your next visit in Suzhou! Wishing you a happy life!
Guest User
Superior Room
Stayed in avr. 2024
Couples
1 review
4.7/5
Amazing
Posted on 12 avr. 2024
The room was nice and clean, it gave us a very comfortable atmostphere. I love the hotel style: minimalist, convenient. The food was great, fresh and delicious. Hotel staff were nice, although we couldn't speak Chinese, they always found the way to help us. Someone may argue that the hotel is far from the center of the city, which can be a downside, but from my perspective, that was good. Quiet neighborhood, fresh air, etc.
Response from Property: Dear guest, hello. Thank you for choosing Suzhou Xinde Hotel. Serving our customers well is our eternal pursuit goal. A satisfactory stay and sincere likes are the greatest recognition of our work. It is an honor to provide you with comfortable and clean accommodation and convenient travel for your trip. The hotel offers a buffet breakfast from 7 to 10 o'clock, with rich dishes and balanced nutrition. Thank you for giving the hotel a great compliment. Your encouragement will motivate us to better provide guests with a satisfactory stay experience. We look forward to your next visit!
Annelin Yap
Business 2-bed Room
Stayed in avr. 2024
Family
1 review
4.7/5
Amazing
Posted on 17 avr. 2024
Awesome stay. staffs are very friendly and helpful. Would definitely come back for another stay.
Response from Property: Dear guest, thank you very much for choosing us among many hotels. We did not receive your full 5 points of praise, and we still feel a bit disappointed. Thank you for providing us with feedback. We will continue to work hard to improve it!I hope your next stay at Xinde Hotel will be a more perfect experience
Anonymous User
Standard Single Room
Stayed in mars 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on 8 avr. 2024
Nice and clean. Just the location was a problem for me, as it was hard to find some western restaurants and coffee shops
Response from Property: Dear Xinyou, hello there! Seeing your detailed review really made us so happy, and you even highly recognized our service~ The hotel is decorated in a metal style, which better suits the aesthetic of the young people. We always treat guests who stay with us as our own family members, making sure that every relative can feel the warmth of home, and we hope that every Xinyou can leave beautiful memories with Xinde. The hotel has a beautiful environment, convenient transportation, and hygiene is maintained according to star standards~ We are very grateful for your favoritism and love towards us! Little Xin is very happy to receive your suggestions and is tirelessly making improvements, thank you for your support. Our march forward never halts; for your trust, we will be even more persistent and look forward to your visit!
Guest User
Superior Room
Stayed in juill. 2024
Friends
2 review
4.5/5
Great
Posted on 20 juill. 2024
Very clean and good service from 骆 will come back again😆👍🏻
Response from Property: Hello dear Xinyou, thank you very much for choosing us among many hotels. We are still a little disappointed that you did not receive a full 5-point rating from us. Thank you for choosing Xinde Hotel. We will continue to work hard and improve it! The hotel welcomes your arrival with a simple and understated decoration style and warm service. The hotel is conveniently located, close to attractions such as Huqiu, Xiyuan Temple, Liuyuan, Shantang Street, etc. The hotel also has free parking, making it the first choice for tourism stopovers. Xiaoxin looks forward to your visit again in Suzhou! Wishing you a happy life!
Ajish
Standard Single Room
Stayed in juin 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on 24 juin 2024
Need and clean rooms . Wonderfully located . Nice and cost rooms
Response from Property: Last month, there was Gusu Terrace in the air, like the mirror of Xizi shining on Jiangcheng. Thank you for your 5-star review. There are many scenic spots around the hotel, and you can enjoy different garden views with each stay. Dreaming of entering the Yanshui Road of Jiangnan, traveling through Jiangnan without encountering strangers. Xiaoxin is a designer style hotel that perfectly combines a low-key and introverted temperament with Suzhou's classical aesthetics. It is an honor to receive your praise. We have always regarded our guests as our own family members, allowing every family member to feel the warmth of home. We hope that every Xin friend can leave beautiful memories in Xinde. Thank you for your support. The footsteps of progress never stop. For the sake of your trust, we will persevere even more and wait for your arrival! 💕💕
Areej
Business 2-bed Room
Stayed in juill. 2024
Family
1 review
5.0/5
Outstanding
Posted on 28 juill. 2024
The service was top notch, beyond expectations!
Response from Property: Long worries fall on the woodcutter's hands, sold as a bundle of firewood in Suzhou. On the journey, there is always unexpected warmth. Here, your satisfaction is our expectation, and your emotions and surprises are the direction we have always pursued. The hotel has a unique design and a quiet location 📷📷, The first choice for tourism stoppages. Xiaoxin's bathroom adopts dry wet separation, and the laundry room is open 24 hours a day for friends to use (hoping to bring you a convenient and comfortable accommodation experience). Now that the subway line 6 has officially opened, the hotel is closer to the subway station and can also directly reach attractions such as Su Bo, Humble Administrator's Garden, and Guanqian Street by subway. Let every family member feel the warmth of home, and I hope every new friend can leave beautiful memories in Xinde. Thank you for your support. The footsteps of progress never stop. For your trust, we will persevere even more and wait for the arrival of our loved ones! 💕💕
Guest User
Family Triple Room
Stayed in mai 2024
Family
4 review
5.0/5
Outstanding
Posted on 17 mai 2024
The hotel is very clean and staffs are friendly.
Response from Property: Hello dear friend! Thank you for choosing Suzhou Xinde Hotel. No matter how many advertisements you have, it's better to rely on word-of-mouth. We have always attached great importance to word-of-mouth promotion and the personal experience of every guest. As long as you come to the hotel, you are our valued guest. We are willing to do our best to make your trip to Suzhou easy, enjoyable, and pleasant. We look forward to your visit again and feel the unique charm of Xiaoxin. Wishing you all the best!
smlty
Designer Double Room
Stayed in janv. 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on 24 janv. 2024
clean, room was spacious, the front desk had really good customer services
Response from Property: Thank you very much for your affirmation of our hotel.We will continue to work hard.
christopher
Loft Family Room
Stayed in avr. 2023
Family
64 review
5.0/5
Outstanding
Posted on 5 avr. 2023
Wonderful Hotel. The loft room was so cool. Full of space and the hotel service is great. Definitely coming back. Located next to the main attractions
Response from Property: A uniquely designed hotel, we believe you have made this trip worthwhile. We will maintain our original intention, continue to pay attention to details, and serve every guest well. We look forward to your next visit!