Cendre Hotel Reviews
Cendre Hotel
No.99 Heyuan Road, Gusu District, Suzhou, Jiangsu, 215008, ChinaView Hotel Details
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1 night
Cendre Hotel Guest Reviews
4.8/5
Excellent
1622 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1622)
Positive reviews(1602)
Reviews with photos/video(374)
Friendly front desk staff(163)
Well designed(118)
Quiet & comfortable(115)
Close to scenic area(106)
Delicious breakfast(70)
Tasty restaurant(21)
Negative reviews(20)
Rain JC
Superior Room
Stayed in Dec 2024
Solo travelers
27 review
Great
Posted on Dec 16, 2024
Booked here because it was near Tiger Hill Scenic Area. Hotel seems to be undergoing maintenance when I stayed. You take the #1 bus about a 3 minute walk away which would take you to Tiger Hill, the nearest metro, or to central Suzhou. Great room, breakfast was OK. Main thing to consider is that there aren't any essential stores/groceries/convenience stores nearby, so be sure you can order for delivery or stack up on supplies before you check in.
Response from Property: Thank you for recognizing the hotel. The bus stop is located at the traffic light next to the hotel, which leads to Lingering Garden, Guanqian Street, Humble Administrator's Garden, Suzhou Railway Station. There is Huqiu Metro Station 900 meters away, and it takes about 15 minutes to walk. Our hygiene, quality, and attention to detail have earned your recognition and made us feel warm in our hearts. Our persistent pursuit is to make every guest feel at home. The hotel has complete facilities, clean and tidy rooms, especially mattresses, allowing you to enjoy high-quality sleep! Your fate with Xiaoxin has just begun, and we are waiting for you here. Looking forward to our next encounter~Thank you again for your love!
RenaCarissa
Standard Single Room
Stayed in Oct 2024
Solo travelers
2 review
Great
Posted on Oct 13, 2024
The hotel is neat and nicely designed. Love the room. My room has a window facing the garden located in the middle of the building. The window is kept open but has mosquito net on it, making the air flow in the room good. The breakfast is simple, not special but good enough. The only thing is that the hotel is not close to public transport, but online taxi (didi) is affordable in China, so not really a big deal.
Response from Property: Hello dear Xinyou, thank you very much for choosing us among many hotels. We are still a little disappointed that you did not receive a full 5-point rating from us. The hotel has obvious location advantages, located in the center of Huqiu and Xiyuan Temple Suzhou Station, with convenient transportation. It is within walking distance of Huqiu Station on Line 6 of the subway. You can stroll around Suzhou, visit gardens, and directly reach the scenic area. In addition, the hotel welcomes you with a simple and low-key decoration style and warm services. The hotel also has free parking, which is the first choice for tourism stoppages. Xiaoxin looks forward to your visit again in Suzhou! Wishing you a happy life
Guest User
Standard Single Room
Stayed in Dec 2024
Solo travelers
8 review
Amazing
Posted on Dec 16, 2024
Very good hotel. Nice and clean rooms. Only downside is that it is a bit far away from some of the sights with public transport.
Response from Property: Thank you for recognizing the hotel. The bus stop is located at the traffic light next to the hotel, which leads to Lingering Garden, Guanqian Street, Humble Administrator's Garden, Suzhou Railway Station. There is Huqiu Metro Station 900 meters away, and it takes about 15 minutes to walk. Our hygiene, quality, and attention to detail have earned your recognition and made us feel warm in our hearts. Our persistent pursuit is to make every guest feel at home. The hotel has complete facilities, clean and tidy rooms, especially mattresses, allowing you to enjoy high-quality sleep! Your fate with Xiaoxin has just begun, and we are waiting for you here. Looking forward to our next encounter~Thank you again for your love!
Shanker DB
Standard Single Room
Stayed in May 2024
Business travelers
2 review
Amazing
Posted on May 29, 2024
Pros: Excellent hotel. Value for money. Great service. Walking distance to Tiger Hill. Across the street there is a nice restaurant, Xiang Shi. There is a Buddhist temple nearby.
Con: No cafe or mall within walking distance but hotel had free nice coffee by machine.
Response from Property: Once I entered Gusu, my eyes were filled with Jiangnan. Hello dear friend, thank you very much for your stay and feedback. The hotel welcomes your arrival with a minimalist industrial style and the best service. The hotel is located on Heyuan Road in Gusu District, surrounded by numerous scenic spots, and each stay offers different beautiful views. The hotel is only a 5-10 minute drive from Huqiu Pagoda Scenic Area, Shantang Street, Hanshan Temple, Liuyuan, etc. It can meet all your shopping and leisure needs at once. Xiaoxin listens carefully to the needs of customers, and your satisfaction is my greatest honor. Welcome to stay at Suzhou Xinde Hotel again.
ZiHeng
Standard Single Room
Stayed in Dec 2024
Solo travelers
5 review
Outstanding
Posted on Dec 7, 2024
Excellent service with great front desk, location is p good as well, near to most attractions
Response from Property: Dear Xinyou, it's a pleasure to meet you at the Xinde Hotel in Suzhou! Thank you for your 5-point review~The hotel is located on Heyuan Road in Gusu District, surrounded by numerous scenic spots, and every stay allows you to enjoy different beautiful views. The hotel is only a 5-10 minute drive from Huqiu Tower Scenic Area, Shantang Street, Hanshan Temple, Liuyuan, etc., which can meet all your shopping and leisure needs at once. Xiaoxin will listen carefully to the needs of customers. Your satisfaction is my greatest honor, and I welcome you to stay at Suzhou Xinde Hotel again.
Guest User
Superior Room
Stayed in May 2024
Solo travelers
2 review
Outstanding
Posted on Jun 20, 2024
Of all the hotels I’ve stayed at, this is my favorite. The room was clean, spacious, well designed, and had everything a traveler might need. The staff, both at the hotel and restaurant, were kind and a joy to interact with despite my limited speaking abilities. It has been over a month since my stay- I still think of this hotel. I highly recommend it
Response from Property: It is the beautiful scenery of Jiangnan that meets you again during the season of falling flowers. Dear Xinyou, thank you very much for taking the time out of your busy schedule to share your check-in experience with Xiaoxin. Seeing your concise comments, the style of the hotel is well explained~~A city in Gusu, half of the history of Jiangnan: Xiaoxin is located next to Huqiu in Gusu District, seeking tranquility amidst the hustle and bustle, with a unique style that combines work, leisure, and tourism. Enthusiasm, warmth, and hospitality are Xiaoxin's ways of hospitality. Comfortable, tranquil, and humanistic are the unique styles of Xiaoxin. We hope you will have unexpected warmth in Xinde, Suzhou, and look forward to your arrival again.
Guest User
Superior Room
Stayed in May 2024
Solo travelers
2 review
Amazing
Posted on May 20, 2024
Excellent experience, was given an upgraded room and it was amazing, everything is handled exquisitely well. Even communication could have been problematic due to a language gap, but the staff were patient and very welcoming. Extremely clean, careful and well thought out
Response from Property: Dear friend, hello. Thank you very much for choosing us among many hotels. We did not receive a full 5-point rating from you, and we still feel a bit disappointed. Thank you for choosing Xinde Hotel. We will continue to work hard to improve it! The hotel welcomes you with a minimalist and understated decoration style, as well as warm service. The hotel is located in a convenient transportation location, close to scenic spots such as Huqiu, Xiyuan Temple, Liuyuan, Shantang Street, etc. The hotel also has a free parking lot, making it the first choice for tourism breaks. Xiaodu is looking forward to your next visit in Suzhou! Wishing you a happy life!
Anonymous User
Family Triple Room
Stayed in Nov 2024
Travel with friends
4 review
Amazing
Posted on Nov 10, 2024
The services were good. The room is quite big where we can open 3 big luggage. However, the hotel is a bit far from the attractions such as 平江路 & 山塘街. Overall satisfied with the stay in the hotel.
Response from Property: Hello dear Xinyou, thank you very much for choosing us among many hotels. We are still a little disappointed that you did not receive a full 5-point rating from us. The hotel has obvious location advantages, located in the center of Huqiu and Xiyuan Temple Suzhou Station, with convenient transportation. It is within walking distance of Huqiu Station on Line 6 of the subway. You can stroll around Suzhou, visit gardens, and directly reach the scenic area. In addition, the hotel welcomes you with a simple and low-key decoration style and warm services. The hotel also has free parking, which is the first choice for tourism stoppages. Xiaoxin looks forward to your visit again in Suzhou! Wishing you a happy life
XOHannah_11
Standard Single Room
Stayed in Oct 2024
Travel with friends
7 review
Posted on Nov 2, 2024
Quiet environment, hotel's location far from most of the famous spots.
Response from Property: Hello dear Xinyou, thank you very much for choosing us among many hotels. We are still a little disappointed that you did not receive a full 5-point rating from us. The hotel has obvious location advantages, located in the center of Huqiu and Xiyuan Temple Suzhou Station, with convenient transportation. It is within walking distance of Huqiu Station on Line 6 of the subway. You can stroll around Suzhou, visit gardens, and directly reach the scenic area. In addition, the hotel welcomes you with a simple and low-key decoration style and warm services. The hotel also has free parking, which is the first choice for tourism stoppages. Xiaoxin looks forward to your visit again in Suzhou! Wishing you a happy life
Phindy_Fire
Standard Single Room
Stayed in Jun 2024
Travel with friends
20 review
Very Good
Posted on Jul 23, 2024
The reviews are good, but as for my friend and I we never got to check in at the hotel. We had a very tight schedule so we moved elsewhere. But the hotel seems to be nice.
Response from Property: Hello dear Xinyou, thank you very much for choosing us among many hotels. We are still a little disappointed that you did not receive a full 5-point rating from us. The hotel has obvious location advantages, located in the center of Huqiu and Xiyuan Temple Suzhou Station, with convenient transportation. It is within walking distance of Huqiu Station on Line 6 of the subway. You can stroll around Suzhou, visit gardens, and directly reach the scenic area. In addition, the hotel welcomes you with a simple and low-key decoration style and warm services. The hotel also has free parking, which is the first choice for tourism stoppages. Xiaoxin looks forward to your visit again in Suzhou! Wishing you a happy life!
Guest User
Superior Room
Stayed in May 2024
Solo travelers
1 review
Outstanding
Posted on May 22, 2024
I had a very great stay here at Cendre Hotel and I highly recommend others coming to Suzhou to stay here! Staff attitude was very accommodating, the hotel had a very nice design that made my stay comfortable and enjoyable. Room was very clean and a great size. Hotel is close to the scenic and tourist areas in the old historical part of the city.
Response from Property: Dear Xinyou, it's a pleasure to meet you at the Xinde Hotel in Suzhou! Thank you for your 5 points of praise~The hotel is located on Heyuan Road in Gusu District, surrounded by numerous scenic spots, and you can enjoy different beautiful views with each stay. The hotel is only a 5-10 minute drive from Huqiu Pagoda Scenic Area, Shantang Street, Hanshan Temple, Liuyuan, etc. It can meet all your shopping and leisure needs at once. Xiaoxin listens carefully to the needs of customers, and your satisfaction is my greatest honor. Welcome to stay at Suzhou Xinde Hotel again.
Adam Stone
Business 2-bed Room
Stayed in May 2024
Solo travelers
67 review
Great
Posted on May 5, 2024
The hotel itself is so nice! Love the atmosphere and decor, and the staff are absolutely lovely. Honestly my only ‘complaint’ is the location, but it was pretty close to the train station so I can’t really complain too much. Overall, a great place if you want to stay in a quieter location in Suzhou!
Response from Property: Dear friend, hello. Thank you very much for choosing us among many hotels. We did not receive a full 5-point rating from you, and we still feel a bit disappointed. Thank you for choosing Xinde Hotel. We will continue to work hard to improve it! The hotel welcomes you with a minimalist and understated decoration style, as well as warm service. The hotel is located in a convenient transportation location, close to scenic spots such as Huqiu, Xiyuan Temple, Liuyuan, Shantang Street, etc. The hotel also has a free parking lot, making it the first choice for tourism breaks. Xiaodu is looking forward to your next visit in Suzhou! Wishing you a happy life!
Guest User
Superior Room
Stayed in Apr 2024
Couples
1 review
Amazing
Posted on Apr 12, 2024
The room was nice and clean, it gave us a very comfortable atmostphere. I love the hotel style: minimalist, convenient. The food was great, fresh and delicious. Hotel staff were nice, although we couldn't speak Chinese, they always found the way to help us.
Someone may argue that the hotel is far from the center of the city, which can be a downside, but from my perspective, that was good. Quiet neighborhood, fresh air, etc.
Response from Property: Dear guest, hello. Thank you for choosing Suzhou Xinde Hotel. Serving our customers well is our eternal pursuit goal. A satisfactory stay and sincere likes are the greatest recognition of our work. It is an honor to provide you with comfortable and clean accommodation and convenient travel for your trip. The hotel offers a buffet breakfast from 7 to 10 o'clock, with rich dishes and balanced nutrition. Thank you for giving the hotel a great compliment. Your encouragement will motivate us to better provide guests with a satisfactory stay experience. We look forward to your next visit!
Annelin Yap
Business 2-bed Room
Stayed in Apr 2024
Family
1 review
Amazing
Posted on Apr 17, 2024
Awesome stay. staffs are very friendly and helpful. Would definitely come back for another stay.
Response from Property: Dear guest, thank you very much for choosing us among many hotels. We did not receive your full 5 points of praise, and we still feel a bit disappointed. Thank you for providing us with feedback. We will continue to work hard to improve it!I hope your next stay at Xinde Hotel will be a more perfect experience
Anonymous User
Standard Single Room
Stayed in Mar 2024
Solo travelers
9 review
Outstanding
Posted on Apr 8, 2024
Nice and clean. Just the location was a problem for me, as it was hard to find some western restaurants and coffee shops
Response from Property: Dear Xinyou, hello there! Seeing your detailed review really made us so happy, and you even highly recognized our service~ The hotel is decorated in a metal style, which better suits the aesthetic of the young people. We always treat guests who stay with us as our own family members, making sure that every relative can feel the warmth of home, and we hope that every Xinyou can leave beautiful memories with Xinde. The hotel has a beautiful environment, convenient transportation, and hygiene is maintained according to star standards~ We are very grateful for your favoritism and love towards us! Little Xin is very happy to receive your suggestions and is tirelessly making improvements, thank you for your support. Our march forward never halts; for your trust, we will be even more persistent and look forward to your visit!