Ji Hotel (Suzhou Dushuhu) Reviews
Ji Hotel (Suzhou Dushuhu)
No. 288 Qiyue Street, Dushu Lake Higher Education Town, Suzhou Industrial Park, Suzhou, Jiangsu, 215123, ChinaView Hotel Details
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Ji Hotel (Suzhou Dushuhu) Guest Reviews
4.8/5
Excellent
1599 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1599)
Positive reviews(1568)
Reviews with photos/video(750)
Classy environment(318)
Delicious breakfast(207)
Friendly front desk staff(197)
Convenient parking(77)
Secluded lake view(48)
Close to metro(41)
Awesome gym(14)
Delicious buffet(9)
Negative reviews(31)
Yuliy
Superior Queen Room
Stayed in May 2024
Business travelers
2 review
Outstanding
Posted on May 30, 2024
The hotel is on the lake shore, quite quiet and beautiful place. The metro station is not very far, you can get to the city center in 40 min by metro.
There is a kettle in the room and tea for brewing, as well as bottles of water. The rooms are clean, tidy and spacious. There is a relatively small selection of dishes for breakfast, but they are quite hearty. The gym is a couple of exercise bikes in a room with washing machines.
Staff do not speak English, can communicate through online translators. However, the staff try very hard to help. I wanted to mention a Kangyating staff member who helped organize airport transfers and tracked every step of the trip.
Guest User
Queen Room
Stayed in Apr 2024
Couples
12 review
Posted on Apr 20, 2024
We stayed in hotel for 2 nights and it was rather controversial experience. The hotel is about half an hour away by taxi from the city centre, in a new district. Regardless the new looking building inside the hotel was a bit shabby, especially the only elevator. The room design looked a bit unpractical – a long room with lack of plugs, inconvenient light switches and very small bathroom, where the door damaged by water at the bottom occupies a lot of free space. The air conditioner didn’t work quite well, only when we set it to 28C then it started working, but it didn’t help because it turned off in 10-15 minutes and didn’t switch back till morning. It was very cold in the room at night. Apparently, the window isolation was very poor. The good side of the hotel was a nice breakfast with delicious dishes of Chinese cuisine of high quality. Taking into account price/quality ratio the hotel is definitely overpriced.
CN (Google-translated): 我们在酒店住了两晚，这是一次颇有争议的经历。 酒店距离市中心约半小时车程，位于新区。 不管怎样，酒店内的新建筑有点破旧，尤其是唯一的电梯。 房间设计看起来有点不实用——房间很长，没有插头，电灯开关不方便，浴室很小，底部被水损坏的门占据了很多可用空间。 空调不太好用，只有当我们将其设置为28C时才开始工作，但没有帮助，因为它在10-15分钟内关闭，直到早上才切换回来。 晚上房间里很冷。 显然，窗户的隔离效果很差。 酒店好的一面是美味的早餐，包括高品质的中国美食。 考虑到价格/质量比，这家酒店的价格绝对过高。
Guest User
Queen Room
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on Apr 16, 2024
Located at a beautiful neighborhood.
Junshengwoweisheng，woshengjunyilao
Queen Room
Stayed in Sep 2024
Solo travelers
24 review
Outstanding
Posted on Sep 8, 2024
Facilities: The hotel has complete facilities.
Hygiene: The room is clean and tidy, the space is large, and the view from the window is great.
Environment: The environment is good, close to the subway station and the theater, and there are shopping malls around, which is very convenient.
Service: The service attitude is very good, and the front desk lady also helped to upgrade the room, which is very good and worth recommending.
Original TextTranslated by Google
Response from Property: Thank you for your praise. Xiaoji will continue to improve and stay true to our original aspiration. We will provide warmer services to everyone who chooses Xiaoji. Thank you again and look forward to seeing you again!
Guest User
Panoramic Double Room
Stayed in Sep 2024
Business travelers
2 review
Outstanding
Posted on Sep 7, 2024
Facilities: The facilities are well-equipped and the room is very comfortable. The hall is large and the aromatherapy smells great. It is very close to the university town. It's easy to start school.
Hygiene: Clean and hygienic, the room is large, everything is neatly placed, and the room is very tidy. The bed sheets and duvet covers in the room were very clean.
Service: The waiter is warm and polite with greetings, highly professional, and has a good service attitude.
Original TextTranslated by Google
Response from Property: Thank you for your good comments. Xiaoji will continue to make progress, never forget the original intention, and provide warmer services to everyone who chooses Xiaoji. Thank you again and look forward to seeing you again!
Guest User
Twin Room
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 7, 2024
Facilities: Complete facilities. The room area is also very large. Comfortable stay.
Hygiene: clean and tidy. The bedding is very hygienic. Auntie's cleaning is also very clean.
Service: The front desk service is professional. Recommended many things.
Environment: Lakeside. The lake is huge. Nice night view
Original TextTranslated by Google
Response from Property: Thank you for your good comments. Xiaoji will continue to make progress, never forget the original intention, and provide warmer services to everyone who chooses Xiaoji. Thank you again and look forward to seeing you again!
Anonymous User
Queen Room
Stayed in Aug 2024
Business travelers
1 review
Posted on Sep 1, 2024
The front desk staff was arrogant and induced members to pay for breakfast. Because of time issues, I asked to refund the breakfast coupons the next day, but was refused. They also had a bad attitude, especially the manager on duty on August 31. He had a bad attitude and very bad character. He first insisted that the refund could not be made, and then immediately changed his words. The refund of 19 yuan should be 49.5. Why should I refund 19? Where did they say that I couldn’t refund if I didn’t eat it! The front desk duty seriously affected the reputation of the Four Seasons Hotel. After complaining, I called the front desk again at night to use the charging cable, and they told me that they didn’t have it. I guess it was because I complained, so they did it on purpose. In short, I was too disappointed with the service of the Four Seasons Hotel. I will not choose it again, and I will also persuade my family and friends around me to refuse to stay at the Four Seasons Hotel. I demanded that the employee with a bad attitude on that day be punished and the breakfast fee be doubled!
Original TextTranslated by Google
Guest User
Queen Room
Stayed in Aug 2024
Couples
3 review
Outstanding
Posted on Aug 25, 2024
When traveling, I usually choose the Four Seasons Hotel, which is more reassuring. This time I stayed at the Dushuhu Lake branch. I arrived after midnight, and the reception staff was very attentive and enthusiastic. I stayed very comfortably all night. This morning's breakfast was also good. Although the restaurant is not very large, the variety is quite rich. It's pretty good and I ate a full meal. I will come again in the future.
Original TextTranslated by Google
GAVi.EH
Queen Room
Stayed in Aug 2024
Travel with friends
2 review
Outstanding
Posted on Aug 26, 2024
The room is spacious, the service attitude is good, the environment is good, there is a lake outside, the subway is convenient, the service is good, clean and tidy
Original TextTranslated by Google
Response from Property: Thank you for your praise. Xiaoji will continue to improve and stay true to our original aspiration. We will provide warmer services to everyone who chooses Xiaoji. Thank you again and look forward to seeing you again!
Guest User
Twin Room
Stayed in Aug 2024
Business travelers
1 review
Outstanding
Posted on Aug 16, 2024
The room was large and clean, check-in was quick, and the room guy also helped with delayed check-out and room upgrade.
The view outside the window was great, there was a jogging path, and there was a food court next to it.
Original TextTranslated by Google
Guest User
Superior Queen Room
Stayed in Aug 2024
Family
2 review
Outstanding
Posted on Aug 6, 2024
The hotel lobby is square and elegant, the air conditioning in the lobby is also very powerful, the check-in procedure is very fast, and the front desk lady is very professional. The room facilities are complete. The room is comfortable and warm, the bedding is of good quality, the bath towels are clean and tidy, and the shower water is very large and very good. The breakfast is very delicious.
Original TextTranslated by Google
Response from Property: Thank you for your praise. Xiaoji will continue to improve and stay true to our original aspiration. We will provide warmer services to everyone who chooses Xiaoji. Thank you again and look forward to seeing you again!
Anonymous User
Queen Room
Stayed in Aug 2024
Business travelers
1 review
Outstanding
Posted on Aug 14, 2024
The location is excellent. The Bailu Park next to it is suitable for jogging. The room is generally clean. If you have any needs, they can respond and solve them in time. The breakfast is good ~ Suitable for business trips
Original TextTranslated by Google
Response from Property: Thank you for your praise. Xiaoji will continue to improve and stay true to our original aspiration. We will provide warmer services to everyone who chooses Xiaoji. Thank you again and look forward to seeing you again!
Guest User
Superior Queen Room
Stayed in Jul 2024
Family
5 review
Outstanding
Posted on Aug 2, 2024
Facilities: Simple and clean, for me who don't like overly luxurious decoration. I really like this simple style
Hygiene: Very clean and tidy, especially surprising ~ no smoke smell
Bad environment: There is a lake next to the hotel, which is a great bonus for those who like to walk early in the morning.
Original TextTranslated by Google
cicicat06
Superior Queen Room
Stayed in Jul 2024
Family
5 review
Outstanding
Posted on Jul 9, 2024
The hotel rooms are clean and tidy, the service staff are very good, some small problems can be solved in time, there is a water platform at the door where you can take your children to play, which is very good.
Original TextTranslated by Google
Guest User
Queen Room
Stayed in Jun 2024
Travel with friends
4 review
Outstanding
Posted on Jun 22, 2024
During the busy journey, it is undoubtedly a blessing to be able to stay in such a comfortable and warm hotel.
From the moment I stepped into the hotel lobby, I was attracted by its elegant and atmospheric decoration style. The lobby is spacious and bright, the staff are warm and friendly, and their faces are always filled with sincere smiles, which made me feel the warmth of home instantly.
The check-in process is very fast and efficient, and the staff patiently and meticulously introduced the hotel's facilities and services to me. The room is spacious and tidy, the layout is very exquisite, and the bedding is soft and comfortable, which makes me sleep well all night. The facilities in the room are complete and of high quality, whether it is HD TV or fast wireless network. All my needs are met.
The hotel's dining also left a deep impression on me. The breakfast is rich in variety, from Chinese porridge to Western bread and pastries, and the taste is impeccable. The restaurant's elegant environment and thoughtful service allow me to enjoy the food while having a pleasant mood.
In addition, the hotel's geographical location is also very superior, and the surrounding transportation is convenient, whether it is shopping or visiting attractions, it is very convenient.
In short, this stay experience at the All Seasons is perfect. I will recommend this hotel to my friends without hesitation and look forward to seeing you again!
Original TextTranslated by Google
