Qiu Inn (Suzhou Pingjiang Road Humble Administrator's Garden) Guest Reviews
4.9/5
Perfect
1601 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All Reviews(1601)
Positive reviews(1595)
Reviews with photos/video(493)
Convenient location(368)
Classy environment(268)
Close to scenic area(193)
Friendly front desk staff(84)
Would stay again(67)
Perfect for kids(66)
Garden view(36)
Nice bathtub(11)
Negative reviews(6)
Winnie
Traditional Style Double Bed Room
Stayed in May 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on May 14, 2024
Great location for exploring Suzhou Museum (must book in advance!), Humble Administrator’s Garden (go early!), Lion Grove Garden, and surrounding Pingjiang area. Room was spacious and comfortable.
Guest User
Traditional Style Double Bed Room
Stayed in Feb 2024
Family
6 review
5.0/5
Outstanding
Posted on Feb 3, 2024
The staying experience was very good, it was so warm in winter! 🔆
I had to help carry the suitcase, and breakfast was also brought...❤️
Needless to say, the geographical location covers all the garden attractions nearby! ⭐
Original TextTranslated by Google
Response from Property: Thank you for your affirmation and stay. Your affirmation shows that our efforts have not been in vain. It is our ultimate service goal to give every guest a wonderful stay experience. I believe we will continue to do better and look forward to you. Come again, I wish you and your family a happy life!
Tang��cang
Guestroom (2 beds)
Stayed in Dec 2023
Family
5 review
5.0/5
Outstanding
Posted on Dec 25, 2023
Environment: Very good location
Hygiene: clean
Original TextTranslated by Google
Response from Property: Thank you for your affirmation and stay. Your affirmation shows that our efforts have not been in vain. It is our ultimate service goal to give every guest a wonderful stay experience. I believe we will continue to do better and look forward to you. Come again, I wish you and your family a happy life!
zhangyao810218
Guestroom (Double bed) (Bathtub)
Stayed in Aug 2023
Family
8 review
5.0/5
Outstanding
Posted on Aug 12, 2023
I went to Suzhou and stayed at the inn for four consecutive nights. It was a great stay. The sister at the front desk was very helpful and answered all my questions.
Location: The inn is located next to the Lion Forest in the ancient city area. The location is great! It only takes a few minutes to walk to the Humble Administrator's Garden, Lion Grove, Subo, and Pingjiang Road. They are all very close and very convenient.
There are also restaurants, snack bars, convenience stores and so on next to it, which is very convenient for shopping.
Facilities: The facilities of the inn are pretty good, not luxurious, but they have all the supporting facilities. We live on the third floor, which is the highest level. The room attendant will help carry our luggage up.
The room is also spacious and comfortable to live in. The decoration style is relatively new Chinese style.
There is no breakfast in the inn. You have to eat outside. It is very convenient to eat outside.
Hygiene: The room is kept clean, and the aunt is also very kind. She takes the initiative to update the room supplies and clean them every day.
Service: The ladies at the front desk are very nice, and the lady who helps with luggage is also conscientious.
Overall, the stay experience was very good. Although it is not the standard of a five-star hotel, the stay was very comfortable and enjoyable ~
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6/7
Response from Property: Thank you very much for your stay and appreciation! We are very happy to bring you a wonderful time during your trip. Your appreciation gives us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to welcoming you Come again! Welcome you to come back and experience it again, I wish you a happy life
Suzanne Szeto
Guestroom (Double bed) (Bathtub)
Stayed in Dec 2023
Couples
1 review
4.0/5
Very Good
Posted on Dec 4, 2023
Yuyu's geographical location is unique. In the center of the old city, it is only a few minutes' walk to Pingjiang Road, Lion Grove, Humble Administrator's Garden, Suzhou Museum, etc. Taking a taxi to other attractions costs more than 20 yuan.
The supplies are generally OK, toothbrushes and slippers are provided, but some are old and should be replaced.
At this price, it's a good value for money.
Original TextTranslated by Google
Response from Property: Yuyu Inn is decorated in a new Chinese style. Retro style, the room is lazy and comfortable, the environment is beautiful, and it is quiet in the bustle. All the furniture is made of solid wood, the room has complete toiletries, including toilet mats, and the air conditioner is a duct machine, which is both beautiful and practical. There is also a small amount of free parking spaces at the entrance of the inn, which is very close to the main check-in attractions. It has been attracting Chinese and foreign tourists since its opening!
Guest User
Guestroom - 4-Person Occupancy
Stayed in Apr 2023
Family
7 review
2.7/5
Posted on May 2, 2023
It's not soundproof, you can hear the sounds from the road very clearly. The location is very close to the Lion Grove and the museum.
Original TextTranslated by Google
Response from Property: We are very sorry for not being able to give you a wonderful stay experience, but we also remind you that although it is located in a community, we still hope you close the windows when sleeping! Overall, we are far away from the main road, so it is relatively quiet! wish you a happy life!
Anonymous User
Guestroom - Double Occupancy (Double bed)
Stayed in Jan 2022
Solo travelers
1 review
2.5/5
Posted on Jan 19, 2022
It's just so-so. I looked at it online as an inn and B&B, but it's actually a fast hotel. The toiletries are pretty good, but the sheets and quilt covers are all dirty. The environment is average. . . . . .
Original TextTranslated by Google
Response from Property: Thank you for coming
MisszhuLu
Traditional Style Double Bed Room
Stayed in Oct 2021
Other
2 review
2.0/5
Posted on Oct 25, 2021
After staying in so many B&Bs and hotels, this was the first time I encountered such poor service. They promised to reimburse us for the parking fee and taxi fare from the parking point to the hotel. After checking out and returning to Shanghai, I contacted the store. But the store asked me to give you a five-star review first. I think five-star reviews should not come because of expectations, but because customers are satisfied with their stay and your service is good. Customers give you good reviews from the bottom of their hearts. I am considered a good-tempered person. I have uploaded all the chat records. , the room facilities are also average. The toilet in the toilet we stayed in was shaking. There was a panel on the top of the toilet that was lifted up. Every time the door was closed, it would make a loud sound. I think if you can't do it next time, don't promise easily. When customers reimburse expenses, you can't be so unkind in the service industry, otherwise your brand will one day collapse.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for not being able to give you a pleasant experience. We have announced a parking fee of 40 yuan per car. If foreign cars cannot come in, please cooperate with the merchant to assist with parking. If you do not cooperate, the merchant will generally incur charges. There is no reimbursement. If there are special circumstances, the front desk also requires procedures. Please wait patiently. Maybe you think it is a small matter, but the front desk contacts too many people in a year, so a formal process is needed. After all, businesses also have management systems. In the end, there are When you communicated, you blocked us and refused to talk, so we are very sorry. We have also checked the other issues you raised in a timely manner and have improved them. Finally, I wish you a happy life!