Renaissance Suzhou Wujiang Hotel

Renaissance Suzhou Wujiang Hotel Reviews

Renaissance Suzhou Wujiang Hotel

No. 199 Hami Road, Wujiang District, Suzhou, Jiangsu, 215228, ChinaView Hotel Details
Renaissance Suzhou Wujiang Hotel
Renaissance Suzhou Wujiang HotelRenaissance Suzhou Wujiang HotelRenaissance Suzhou Wujiang Hotel
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Renaissance Suzhou Wujiang Hotel Guest Reviews

4.7/5
Outstanding
471 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(471)
Positive reviews(453)
Reviews with photos/video(103)
Classy environment(46)
Friendly front desk staff(29)
Secluded lake view(19)
Large rooms(15)
Well decorated(11)
Luxurious(10)
Delicious buffet(8)
Comfortable bed(5)
Negative reviews(18)
Sir Eric John
Deluxe Room (2 Beds)
Stayed in Mar 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Apr 16, 2024
This is a very good hotel. It seems to be an unexpected gem in a very isolated part of Suzhou. I had to travel to this area to meet a family member who recently started a new job. The hotel is 1hour away from Suzhou stations. Thus, unless you have a need to be in this area, I would not recommend you staying in this hotel purely because its location is far from all the attractions of central Suzhou. However, if you are in this area and need a hotel then i would most definitely recommend this one. The staff were friendly and spoke english. The hotel buffet was very good, with enough options to satisfy both western and eastern stomachs. I would recommend this hotel to someone intending to stay in this area. Note: This hotel had a kids play area that came in handy and offered great entertainment for my son and I
Response from Property: Dear guests, thank you for choosing RENAISSANCE SUZHOU WUJIANG HOTEL and leaving valuable comments. We always strive to ensure a comfortable, convenient and satisfying stay for our guests. On behalf of the hotel staff, I sincerely look forward to your next visit to RENAISSANCE SUZHOU WUJIANG HOTEL!
Guest User
Deluxe Lake-view Twin Room
Stayed in Sep 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 12, 2023
It's a gorgeous hotel. Lovely view, the rooms have both the bath tub and shower which were amazing. Room service is good but the location isn't close to alot of touristy places. If you want to relax, take walks and not be a tourist it's a good place for that. The food was delicious and there was a variety provided which is good. The staff members are friendly and always willing to help.
Hanzal
Deluxe Room (2 Beds)
Stayed in Sep 2023
Business travelers
22 review
5.0/5
Outstanding
Posted on Oct 2, 2023
Every time is best
Adayi
Deluxe Lake-view Queen Room
Stayed in Jul 2024
Family
11 review
5.0/5
Outstanding
Posted on Jul 29, 2024
I took my parents to Wujiang on the weekend and chose this Renaissance Hotel. It is located at the southernmost tip of Suzhou, very close to Jiaxing and Huzhou in Zhejiang. It takes nearly 2 hours to drive from Shanghai... The hotel has good facilities in all aspects, with underground parking, large rooms, wide views, advanced equipment, and a very comfortable stay. The hotel has a group purchase buffet on weekend nights, which is quite cost-effective, and the breakfast variety is also rich. There are several ancient towns around the hotel that are not far away by car, such as Zhenze Ancient Town, Lili Ancient Town, and Nanxun Ancient Town. There is a large comprehensive shopping mall near the hotel, and there is a park opposite. You can see the musical fountain on Saturday night. Overall, I am quite satisfied. It is still good to go there for a holiday during holidays!
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6/11
Guest User
Deluxe Room (2 Beds)
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 12, 2024
The room facilities are complete, and we were upgraded to a lake view room for free. Shirley at the front desk was warm and considerate, and the hotel lobby is quite large. This stay was a good experience. I will come again.
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Response from Property: An inadvertent choice destined us to meet unexpectedly. Smile is our business card, sincere service is our motto. As long as you need us, we are always by your side!
Anonymous User
Deluxe Room (2 Beds)
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 12, 2024
It was my first time to visit Shengze. I didn't expect there would be a Renaissance hotel. After arriving at the lobby, I found that there were many small ingenuities in the hotel. There was actually a small exhibition room on the first floor that displayed silkworm craftsmanship, which was very unique. The hotel front desk also enthusiastically introduced the museum (called Taihu Snow, which is not too far from the hotel, half an hour away) and surrounding attractions (there is a botanical park with a lake opposite). The service was warm and the lobby decoration was grand and comfortable. It was a very relaxing hotel.
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Guest User
Deluxe Room (2 Beds)
Stayed in Aug 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Aug 8, 2024
I drove all the way to Jiangsu, Zhejiang and Shanghai. I chose this hotel for a transition because of the Renaissance brand. It turned out to be a pleasant surprise. The decoration of the hotel lobby is eye-catching, the blue and white color is bright and beautiful, and there is also a children's playground inside. It's great to have a cool place to take the kids in the summer! The entire hotel service staff is very enthusiastic and responds to needs in a timely manner. I recommend it.
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Guest User
Deluxe Room (2 Beds)
Stayed in Jul 2024
Other
2 review
5.0/5
Outstanding
Posted on Aug 5, 2024
I am very lucky to be able to stay at Shanghai Renaissance Hotel, especially the tracer lady at the front desk was very patient and meticulous in helping me check in, and introduced the hotel's facilities and services to me very considerately, which brought me a great stay experience. Finally, thank you again for the warm and thoughtful service of tracer lady 😀😀😀😀😀
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Response from Property: Thank you very much for staying at Renaissance Suzhou Wujiang Hotel and sharing your experience with us. Thank you for your praise of Tracer. We will continue to work hard, pay attention to details, and create more personalized and high-quality services and products for every guest. We sincerely look forward to your visit again and wish you good health and happiness for your family!
Anonymous User
Deluxe Double Room
Stayed in Jul 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Aug 1, 2024
Renaissance Wujiang Hotel provided an excellent accommodation experience. From the initial reception to the final farewell, every detail reflected the hotel's professionalism and enthusiasm. The room was clean and tidy, with complete facilities, including comfortable beds, HD TV and free Wi-Fi, making people feel at home. The hotel's service staff was friendly and very professional in answering inquiries and providing help. In terms of advantages, Renaissance Wujiang Hotel has a superior geographical location, convenient transportation and beautiful surrounding environment, making it an ideal choice for business and leisure travelers. In addition, the hotel offers a wide variety of breakfasts to meet the needs of different tastes. Overall, Renaissance Wujiang Hotel is a hotel worth recommending. Both the hardware facilities and service quality are satisfactory. If you plan to go to Wujiang, I strongly recommend you to choose this hotel, and I believe you will have a pleasant stay.
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Response from Property: We are glad that you have a very good memory. Your honest feedback is part of our pride. Customer satisfaction is also our eternal pursuit. We are happy to devote all our efforts to provide better service. Your support and trust will be our inexhaustible driving force for progress.
Zhiwuju
Deluxe Double Room
Stayed in Jul 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Jul 31, 2024
After looking around on Ctrip, it should be the best hotel in Shengze. Facilities: What is surprising is the large bathtub in the room. The bathtubs in general hotels are either small or short. There is no need to worry about the bathtub in this hotel. It is highly praised. I also want to install one at home (forgot to take a photo); the bed is super comfortable to sleep on, and the air conditioner is super cold and cool when you enter the room! Environment: The lake view is first-class. I strongly recommend the lake view room. When you enter the room and see the lake view outside the floor-to-ceiling window, you will feel refreshed and all your fatigue will be swept away. Service: Let me talk about the service again. Everyone in the hotel is very good, especially the front desk (I forgot to ask their names). If you have any questions or needs, just ask the brothers and sisters at the front desk. Each of them will help me solve it carefully and meticulously. This should also be the usual feature of Marriott. Good reviews! ! ! In summary, although some aspects of the hotel have a sense of age, I am very satisfied with the hotel in this area and at this price. I will stay here again when I come to Shengze in the future
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6/9
Guest User
Deluxe Room (2 Beds)
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 20, 2024
I came to Shengze for a trip and stayed in this hotel for the first time. As soon as the car entered the hotel gate, the security guard guided me to the garage to park. When I entered the lobby, the concierge came to help me carry my luggage and took me to the front desk to check in. The check-in speed was also very fast! Shirley and Kensi at the front desk were so enthusiastic, and Molly sent me to the elevator, which was really considerate. The room was also very clean and tidy, and the room was very soundproof. When I checked out, there was also a concierge brother to help me carry my luggage, and I could park for free! This is my first time staying in this hotel, and it will definitely be my first choice when I come next time!
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Guest User
Deluxe Double Room
Stayed in Jul 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jul 31, 2024
In the hot summer, I went out with my friends and stayed at Renaissance Wujiang Hotel. As soon as I entered the lobby, the overall environment and decoration were very eye-catching. The front desk staff were also very polite and checked in quickly and professionally. After arriving in the room, we were very satisfied with the overall hygiene details. The trip was rushed, and if there is a chance, I will definitely come again next time.
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6/8
nstarys
Deluxe Lake-view Queen Room
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 13, 2024
The hotel rooms are spacious and bright, with elegant decoration style. We stayed in the lake view room, with a wide view, opposite the Qianlong Canal, and a great view. The facilities in the room are complete, the bed is comfortable, and the bathroom is clean and tidy. The hotel's indoor facilities are free for guests staying in the hotel, and the swimming pool has clear water and a comfortable environment. In the hot summer, children can swim here and enjoy the coolness.
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qing
Deluxe Lake-view Queen Room
Stayed in Jul 2024
Business travelers
6 review
2.7/5
Posted on Jul 12, 2024
Choose this hotel carefully. I have seen bad reviews and they are all Ctrip Black Diamond. I have stayed in so many hotels, but rarely write reviews. I write today to help more friends avoid pitfalls! I also chose this hotel because of the brand. I checked in. There was only one girl at the front desk. She said wait a minute. I am an intern and I don’t know how to do it. I went to call someone and waited for several minutes (I wonder if the hotel doesn’t have to take up the job after training? You can just call anyone to work). I entered the room and called the room service by phone. It was always busy and I couldn’t get through. Then I called the hotel’s public phone 0512-63037888. It started at five, but no one answered. Then I called Ctrip’s hotel online manual, but no one has replied so far. If you really need it in the room, it is isolated from the world. The hotel is old, it doesn’t matter, the software keeps up, the shower room is seriously flooded, and the water is accumulated in it the next day. It may be a small place with little choice, but you have seriously affected the image of the group. Although it is a subsidiary hotel, it is not that there are problems that will not happen in a fast hotel in your hotel. The physical feeling is very bad. Ctrip also helped to contact them. What reason is there? I don’t want to ask more. Choose this hotel carefully.
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Anonymous User
Deluxe Double Room
Stayed in Jul 2024
Family
11 review
5.0/5
Outstanding
Posted on Jul 13, 2024
I specially chose a sunny day to take my children out. The lake view is very beautiful. The room temperature is also ok, and the overall decoration is comfortable. The hotel is cost-effective, and the price of the suite I chose is much more cost-effective than that of the park. When the front desk manager Lin saw that he was staying with children, he also paid special attention to the room needs, and the service was in place. The hotel is still worth recommending
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