No. 275 East of Suzhou Avenue (Near Nanshi Street), Suzhou Industrial Park, Suzhou, Jiangsu, ChinaView Hotel Details
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1 night
Hilton Suzhou Guest Reviews
4.7/5
Outstanding
5246 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(5246)
Positive reviews(5088)
Reviews with photos/video(1078)
Easy to get around(451)
Delicious breakfast(429)
Friendly front desk staff(310)
Close to metro(227)
Perfect for business trips(164)
Great swimming pool(108)
Luxurious(33)
Clean pool(26)
Negative reviews(158)
Guest User
King Guest Room
Stayed in Nov 2024
Other
9 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Real nice environment. Nice front desk services (Verena was excellent). Nice SPA area. Very rich breakfast with many options.
Response from Property: Thanks for choosing Hilton Suzhou! We are pleased to hear you enjoyed your stay and all of us at Hilton Suzhou are passionate about hospitality and we hope to see you again soon.
Jim Yuan
Guest Room
Stayed in Jan 2025
Business travelers
9 review
4.0/5
Very Good
Posted on Jan 11, 2025
Nice location and services.
Response from Property: ๆ่ฌๆจ็ตฆไบ่ๅทๅธ็พ้ ้ ๅบ็่ฏๅฎ๏ผๆๅๆๆๅธ็พ้ ็ๅกๅทฅ้ฝๅฐๆไพๅ่ถ็ๆๅๅ ๆปฟไบ็ฑๅฟฑใๆจ็ๆฏๆๆฏๆๅ้ฒๆญฅ็ๅๅ๏ผๅธๆไธไน ไนๅพ่ฝ่ๆจๅๆฌก็ธ้๏ผ็ฅๆจ็ๆดปๆๅฟซ๏ผ
Guest User
King Guest Room
Stayed in Dec 2024
Couples
4 review
4.2/5
Very Good
Posted on Dec 22, 2024
Hotel is new and conveniently located near to mrt, only thing is that amenities wise, the room we were given had a leaking pipe and we had to change the room. Appreciate the service team who gave us a free upgrade! Room was also really cold during winter as the aircon canโt be adjusted to be warmer. Overall, good hotel in a decent location, but room amenities not the best.
Response from Property: Thank you for your feedback. We're delighted to hear that you found our hotel's location convenient and appreciated the service team's efforts in providing a free upgrade. We sincerely apologize for the inconvenience caused by the leaking pipe and the air conditioning issue. Your comfort is our top priority, and we are taking steps to address these concerns. We hope to welcome you back soon so you can experience the improvements we're making. Thank you for choosing us, and we look forward to serving you better in the future.
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Guest User
King Guest Room
Stayed in May 2024
Couples
22 review
5.0/5
Outstanding
Posted on May 7, 2024
Great hotel, very luxurious and worth every penny, bed is comfortable, facilities are clean and high quality, all top notch.
Response from Property: Thanks for choosing Hilton Suzhou! We are pleased to hear you enjoyed your stay and all of us at Hilton Suzhou are passionate about hospitality and we hope to see you again soon.
tyrsy
King Guest Room
Stayed in Apr 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Apr 23, 2024
I was upgraded to their suite which had a kitchenette, dining area, and living room. Great location!
Response from Property: Thanks for choosing Hilton Suzhou! We are pleased to hear you enjoyed your stay and all of us at Hilton Suzhou are passionate about hospitality and we hope to see you again soon.
Aneeta
Guest Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Staff was wonderful, they accommodated my request for a late check out.
Response from Property: Thanks for choosing Hilton Suzhou! We are pleased to hear you enjoyed your stay and all of us at Hilton Suzhou are passionate about hospitality and we hope to see you again soon.
Xiao
Guest Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 29, 2024
Amazing staff, special thanks to the hospitality team / reception team, my family and my Irish in-laws family all had a great time staying there. Would definitely recommend
Response from Property: Thanks for choosing Hilton Suzhou! We are pleased to hear you enjoyed your stay and all of us at Hilton Suzhou are passionate about hospitality and we hope to see you again soon.
Guest User
King Guest Room
Stayed in Jun 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Outstanding service from the staff, would like to thank a staff member Amber Li, she was kind enough to upgrade me, it was so appreciated Thank you Amber !! I would surely stay there again.
Response from Property: Thanks for choosing Hilton Suzhou! We are pleased to hear you enjoyed your stay and all of us at Hilton Suzhou are passionate about hospitality and we hope to see you again soon.
Sunny
Deluxe Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 11, 2024
It was a great stay. Friendly and professional stuff. Clean and comfortable rooms.
Response from Property: Thanks for choosing Hilton Suzhou! We are pleased to hear you enjoyed your stay and all of us at Hilton Suzhou are passionate about hospitality and we hope to see you again soon.
Guest User
King Guest Room
Stayed in Jun 2024
Couples
16 review
4.7/5
Amazing
Posted on Jun 10, 2024
Check-in was efficient. Our room was clean, the bed was comfortable, and the shower was excellent. Moreover, we had a good selection of English language television channels to watch. Access to public transport is easy, as the subway station is very close, and there are share bicycles in the vicinity. My only complaint about the hotel was the duvet. Despite the air conditioning, it felt too hot with the duvet on. Staff should have put on summer duvets. Over all, however, we had a very good experience and recommend the Hilton.
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Response from Property: Thanks for choosing Hilton Suzhou! We are pleased to hear you enjoyed your stay and all of us at Hilton Suzhou are passionate about hospitality and we hope to see you again soon.
Guest User
Guest Room
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Nice experience overall. Good location with everything nearby.
Response from Property: Thanks for choosing Hilton Suzhou! We are pleased to hear you enjoyed your stay and all of us at Hilton Suzhou are passionate about hospitality and we hope to see you again soon.
Dyg B
Guest Room
Stayed in Apr 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The facilities is very modern, clean & easily access via public transport. Very close to the MRT station.
The staff is very friendly & helpful
Response from Property: Thanks for choosing Hilton Suzhou! We are pleased to hear you enjoyed your stay and all of us at Hilton Suzhou are passionate about hospitality and we hope to see you again soon.
Patrick83
King Guest Room
Stayed in Jun 2024
Travel with friends
51 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Great Hotel, nice Breakfast, clean rooms, friendly employees, everything fine.
Response from Property: Thanks for choosing Hilton Suzhou! We are pleased to hear you enjoyed your stay and all of us at Hilton Suzhou are passionate about hospitality and we hope to see you again soon.
Samuel Yeo
Guest Room
Stayed in Jun 2023
Couples
19 review
5.0/5
Outstanding
Posted on Jun 8, 2023
Hands down one of the best hotel I stayed at. The service was impeccable and it was all possible with excellent staff. Really appreciate the arrangements made for my anniversary!:)
Response from Property: Thanks for choosing Hilton Suzhou! We are pleased to hear you enjoyed your stay and all of us at Hilton Suzhou are passionate about hospitality and we hope to see you again soon.
The Traveling Wilbury
King Guest Room
Stayed in Nov 2023
Solo travelers
11 review
5.0/5
Outstanding
Posted on Nov 4, 2023
Only stayed for one night but it was worth it. Conveniently located not far away from Eslite Book Store by Didi. It was .a .quick and easy check in. Everything is marked out in easy to read signs. My room was very clean and comfortable. The bed was so comfortable, it was easy to fall asleep. The breakfast was.scrumptious. Sorry no time to take photos this trip. When I want to return for more books at Eslite, I will probably stay here again. ๐๐
Response from Property: Thanks for choosing Hilton Suzhou! We are pleased to hear you enjoyed your stay and all of us at Hilton Suzhou are passionate about hospitality and we hope to see you again soon.