Kyriad Marvelous Hotel Suzhou Guanqian Street and Shiquan Street Reviews
Kyriad Marvelous Hotel Suzhou Guanqian Street and Shiquan Street
No. 79 Nanyuan North Road, Gusu District, Suzhou, Jiangsu, ChinaView Hotel Details
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Kyriad Marvelous Hotel Suzhou Guanqian Street and Shiquan Street Guest Reviews
4.6/5
Very Good
379 review
Verified reviewsLocation4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(379)
Positive reviews(369)
Reviews with photos/video(61)
Easy to get around(51)
Convenient location(48)
Close to metro(39)
Classy environment(34)
Friendly front desk staff(28)
Delicious breakfast(19)
Convenient parking(11)
Large rooms(7)
Negative reviews(10)
Arena.
Exceptional Double Bed Room (Leisure Couch)
Stayed in jul. 2023
Solo travelers
38 review
Great
Posted on 28. jul. 2023
this was such a comfortable sleep. The bed was nice and soft, cozy. I would stay here again. It was kind of far from my destinations though the location is convenient to food, shopping, and night life.
Response from Property: Dear guests; Hello! Thank you very much for your affirmation and recognition of us. It is our honor to provide you with high-quality services. It would be better if we could give you a five-star review. Thank you again for your support and trust. I wish you all the best. I wish you all the best. It’s done!
Adelyn
Exceptional Double Bed Room (Leisure Couch)
Stayed in jul. 2023
Solo travelers
12 review
Amazing
Posted on 23. jul. 2023
Extended another day, continuing from my previous review - see below.
My happiest stay throughout my holiday in China, room is very clean and spacious, it is also voice automated (the one in my room wasn’t working but i’m not too concerned about it). Housekeepers clean the room everyday, even changing a new bedsheet/blanket cover (my food sauce caused unnoticeable stain on it but it was still changed!), staffs are helpful as well.
There is a 24h family mart across the street and also a small food stall downstairs that opens till 12:30am if you’re looking for supper.
Guest User
Exclusive Suite (Mini Fridge + Leisure Couch + Tub)
Stayed in apr. 2023
Couples
2 review
Outstanding
Posted on 11. apr. 2023
Had a great time with super clean room
Guest User
Guestroom (Double bed)
Stayed in nov. 2023
Solo travelers
1 review
Outstanding
Posted on 3. dec. 2023
Perfect !
Xiaolongxiadelvtuzhihou
Leisure Room (Double bed) (Fridge, sofa)
Stayed in maj 2024
Couples
13 review
Outstanding
Posted on 6. maj 2024
Clean and sanitary, I will come again next time. There is a subway station just outside the door, very convenient
Original TextTranslated by Google
Response from Property: The happiest thing for Xiaokai every day is to see your good comments. Your good comments are like a spring that nourishes our hearts. We will cherish your good comments even more, constantly improve ourselves, and strive to make Xiaokai's service better so that you can have a better stay experience! Your good comments are the greatest affirmation and encouragement to us. Welcome to visit us again.
Guest User
Twin Room
Stayed in apr. 2024
Business travelers
9 review
Outstanding
Posted on 25. apr. 2024
The service of the lady at the front desk was very good. Although the facilities are a bit old, the overall stay experience is still worth recommending. The most unexpected thing is that the cleaning uncles I met in the public area are very service-minded, patient and enthusiastic. It is a satisfactory stay. The price is also reasonable. It is worth recommending
Original TextTranslated by Google
Response from Property: Thank you for choosing us. It is our endless honor to receive your affirmation and praise. Your satisfaction is our greatest affirmation! During your stay, we will do our utmost to strive to bring you a better stay experience! For you, we will continue to surpass and improve, and look forward to your next beautiful encounter. Xiaokai hopes that you will come back to the Kyriad Suzhou Guanqian Street Shiquan Street Hotel again!
Guest User
Honor Twin Room (Hotel Provides Self-Service Laundry)
Stayed in apr. 2024
Other
3 review
Outstanding
Posted on 16. apr. 2024
My child took the provincial physical examination and stayed in Kyriad for five days. The hotel environment is good, the hygiene is good, the staff is very enthusiastic, the service attitude is good, and they will help solve any reasonable needs. Next time I have the opportunity to travel to Suzhou, I will patronize it again 😉
Original TextTranslated by Google
Response from Property: Thank you for your recognition. Kyriad is a middle-aged high-end business travel brand under the second largest hotel group in Europe, Louvre. It inherits the global service standards of Louvre Group. All its hotels respect the same concept and strict Western quality standards. We hope to use products and services to express our motivation to customers, and inspire all people to continue to explore and pursue higher dreams, set out for the "world", realize the value of life, and "live in the present and enjoy the moment" in the "journey" that keeps moving forward!
Guest User
Guestroom (Double bed)
Stayed in apr. 2024
Couples
1 review
Outstanding
Posted on 8. apr. 2024
I often stay at this hotel. The location is easy to find. There is a subway entrance at the hotel entrance. The hotel staff are very nice to talk to. The room is relatively clean. When I stayed there, it was not a weekend, so the room was upgraded. I was very satisfied. Thumbs up.
Original TextTranslated by Google
Response from Property: Thank you for choosing us. It is our endless honor to receive your affirmation and praise. Your satisfaction is our greatest affirmation! During your stay, we will do our utmost to strive to bring you a better stay experience! For you, we will continue to surpass and improve, and look forward to your next beautiful encounter. Xiaokai hopes that you will come back to the Kyriad Suzhou Guanqian Street Shiquan Street Hotel again!
Baoshanbaoshan
Exceptional Double Bed Room (Leisure Couch)
Stayed in mar. 2024
Business travelers
201 review
Outstanding
Posted on 2. apr. 2024
The service at Kyriad is very good and they pay attention to details. The front desk prepared makeup remover wipes, ginger tea and other items. The location is very good, about 3 kilometers away from Pingjiang Road. Parking is free, but the parking spaces are tight.
Original TextTranslated by Google
Response from Property: Thank you for your five-star praise! Kyriad Hotel will continue to maintain its excellent accommodation environment and considerate service, making you feel at home. We look forward to your visit again and wish you a happy life full of joy!
Anonymous User
Exceptional Double Bed Room (Leisure Couch)
Stayed in mar. 2024
Travel with friends
1 review
Outstanding
Posted on 3. mar. 2024
The service attitude is very good, the room is very clean, the sound insulation is good, the overall effect is very good, love it🤩🤩🤩
Original TextTranslated by Google
Response from Property: Thank you for choosing us. It is our endless honor to receive your affirmation and praise. Your satisfaction is our greatest affirmation! During your stay, we will do our utmost to strive to bring you a better stay experience! For you, we will continue to surpass and improve, and look forward to your next beautiful encounter. Xiaokai hopes that you will come back to the Kyriad Suzhou Guanqian Street Shiquan Street Hotel again!
Guest User
Guestroom (Double bed)
Stayed in feb. 2024
Solo travelers
1 review
Outstanding
Posted on 29. feb. 2024
I booked a double bed room carelessly, and the lady reminded me very carefully to change it. The service attitude is really good. The hotel is conveniently located, and there is someone to help park in the parking lot. This is great. The environment is good and the restaurant is very clean.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are glad that you have chosen to stay at our Kyriad Hotel. I am really delighted to see your comments! The hotel is located at No. 79, Nanyuan North Road. It is less than five minutes away from the subway station. The hotel's breakfast is also buffet style, with rich varieties and delicious. Home is a safe haven, a cozy nest, and a warm corner for the body and mind. Home is where there is love. Xiaokai has always hoped to use his caring and warm heart to become the home away from home in your heart. I look forward to your next return home!
Guest User
Guestroom (Double bed)
Stayed in maj 2024
Travel with friends
10 review
Outstanding
Posted on 8. maj 2024
The room is very good. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your love and trust in our hotel! We will continue to work hard to provide you with better services and make Kyriad Hotel shine in this city. We look forward to your visit again! Always smile and look forward to seeing you soon!
Guest User
Exceptional Double Bed Room (Leisure Couch)
Stayed in apr. 2024
Other
5 review
Outstanding
Posted on 9. apr. 2024
Close to the subway, opposite there is a popular dim sum restaurant
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much. The happiest thing for Xiaokai every day is to see your good comments. Your good comments are like a spring that nourishes our hearts. We will cherish your good comments even more, constantly improve ourselves, and strive to make Xiaokai's service better so that you can have a better stay experience! Your good comments are the greatest affirmation and encouragement to us. Welcome to visit us again! We will continue to work hard to live up to your good comments on our hotel. Thank you again for your affirmation of the hotel, and look forward to visiting again. I wish you a pleasant journey!
Guest User
Exceptional Double Bed Room (Leisure Couch)
Stayed in feb. 2024
Couples
4 review
Posted on 10. feb. 2024
The TV is very small and has no channels. The bath towel is full of holes. The air conditioner is not warm at all. I turned it on for a long time. When I came out of the room after taking a shower, I could see the hot air from the bathroom. Because the video is too short, I can’t post it. I can only take two screenshots with "clouds".
Original TextTranslated by Google
Response from Property: Dear customer, Happy New Year: I am really sorry that you had a bad experience during your stay. Our TV is not a digital TV. It should be that the previous guest cast the screen and did not adjust it to the TV channel. During the Spring Festival, due to the shortage of staff, the TV adjustment was not fully covered. Next, we will focus on following up on this issue you reported. The air conditioner needs to be adjusted on the panel. If you have any questions, you can contact the hotel front desk at any time. The front desk staff is on duty 24 hours a day. I hope this matter will not affect your mood for the next trip! I wish you a happy New Year!
Anonymous User
Guestroom (Double bed)
Stayed in apr. 2024
Other
2 review
Outstanding
Posted on 10. apr. 2024
The room is large, clean and the stay experience is great
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much. The happiest thing for Xiaokai every day is to see your good comments. Your good comments are like a spring that nourishes our hearts. We will cherish your good comments even more, constantly improve ourselves, and strive to make Xiaokai's service better so that you can have a better stay experience! Your good comments are the greatest affirmation and encouragement to us. Welcome to visit us again! We will continue to work hard to live up to your good comments on our hotel. Thank you again for your affirmation of the hotel, and look forward to visiting again. I wish you a pleasant journey!