DoubleTree by Hilton Suzhou Wujiang

DoubleTree by Hilton Suzhou Wujiang Reviews

DoubleTree by Hilton Suzhou Wujiang

No. 199 Yundong Avenue, Wujiang District, Suzhou, Jiangsu, ChinaView Hotel Details
DoubleTree by Hilton Suzhou Wujiang
DoubleTree by Hilton Suzhou WujiangDoubleTree by Hilton Suzhou WujiangDoubleTree by Hilton Suzhou Wujiang
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DoubleTree by Hilton Suzhou Wujiang Guest Reviews

4.6/5
Very Good
978 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(978)
Positive reviews(946)
Reviews with photos/video(205)
Classy environment(104)
Friendly front desk staff(91)
Large rooms(37)
Tasty food(37)
Convenient parking(30)
Perfect for business trips(26)
Poor air conditioning(18)
Delicious buffet(16)
Negative reviews(32)
Igor
Superior Double Room
Stayed in Nov 2023
Business travelers
5 review
4.7/5
Amazing
Posted on Nov 27, 2023
Very good hotel, nice lobby and rooms, friendly stuff. I really liked the wall panel with Chinese folklore theme in the lobby. Breakfast corresponds to Hilton. Some inconvenience of the hotel's location is compensated by the great view from the window.
Response from Property: Dear guest, thanks for choosing our hotel, have a nice day!
Gerrard D Evans
Deluxe Suite
Stayed in Jan 2023
Couples
84 review
5.0/5
Outstanding
Posted on Jan 15, 2023
This place was great while in Wujiang and the service was great as well
Response from Property: Thanks for choosing DoubleTree by Hilton Suzhou Wujiang. Thanks for your kind comments and have a nice day!
Dankanfengyuqiao
Superior Double Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 5, 2024
ting jao
Guest User
Superior Double Room
Stayed in Jun 2023
Solo travelers
47 review
4.2/5
Very Good
Posted on Jul 12, 2023
Helpful and friendly staff.
Response from Property: Dear guest, thanks for choosing our hotel, have a nice day!
Syed Sadquain Haider
Superior Double Room
Stayed in Jul 2022
Business travelers
2 review
3.2/5
Posted on Jul 11, 2022
Hotel is OK, location is peaceful easy to find, parking is available underground.
Response from Property: We are delighted that you have had an enjoyable stay with us and thank you for sharing the comments with us. We are committed to continue with what we do best. Looking forward to welcome you back to DoubleTree by Hilton Suzhou Wujiang on your next trip.
Guest User
Superior Double Room
Stayed in Mar 2023
Business travelers
42 review
5.0/5
Outstanding
Posted on Apr 5, 2023
price good
Response from Property: Thanks for choosing DoubleTree by Hilton Suzhou Wujiang. Thanks for your kind comments and have a nice day!
Anonymous User
KING DELUXE ROOM CANAL VIEW
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 4, 2024
Jenny at the front desk was very enthusiastic and professional. She called in advance to add WeChat and asked about my preferences. She sent me the hotel location and nearby tourist attractions. After checking in, she also sent me a small gift. There were some snacks and toys for children to play with. Anyway, the children liked it very much. The only thing about the hotel is that there is no swimming pool. It would be perfect if there was a swimming pool. To be honest, the location is a bit remote and there is nothing to eat around. If you don't drive, it's still quite far. If you don't eat out, you can only eat in the hotel. There is only one Tongli Ancient Town around, which is average. Thumbs up for Jenny's service again!
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Anonymous User
Superior Double Room
Stayed in Jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 25, 2024
I received a call from the hotel front desk one day in advance, asking about my arrival time, room preference, and license plate number. They helped me make notes one by one, which saved me a lot of trouble. The room I was assigned could directly see the canal, and the view was very good. It was a pity that the hotel's takeaway could not be delivered to the floor, and there was no robot to deliver it. I hope it can be improved. It's not very user-friendly. But I am still very grateful to Jenny for giving me a wonderful experience during this stay. Thumbs up! !
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Guest User
Superior Double Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 20, 2024
The room is clean and tidy, with a Sharp TV and good solid wood cabinet hardware. Thanks to Amanda and Zoe for their warm and attentive service. It is close to the Beijing-Hangzhou Grand Canal and the water highway. I can bring my family here next time. It is a good place to spend leisure time.
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Response from Property: Dear guest, thank you very much for choosing to stay at DoubleTree by Hilton Suzhou Wujiang! Thank you very much for taking the time to share your stay experience. We strive to create an extraordinary stay experience for every guest with excellent and thoughtful service, elegant atmosphere and unique decoration. Thank you again for your recognition of our hotel services and facilities, and we look forward to your visit again! I wish you and your family good health and a happy life.
Guest User
KING DELUXE ROOM CANAL VIEW
Stayed in May 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on May 15, 2024
Environment: The room is very clean, spacious and bright ~ The location is very good, right by the canal ~ The environment is beautiful, the front desk staff is friendly ~ Convenient transportation, recommended to stay, will repurchase
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Jiangdayan12
Superior Double Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 21, 2024
The whole stay experience was good, worthy of a full score of 5 points. Environment: The location is excellent, the navigation is very clear, and you can see the hotel at a glance. The reception service at the front desk is warm and thoughtful. There was not much queuing, and the check-in was done quickly. There is a lollipop car next to the lobby, which is quite innovative. The welcome cold drink is also good 🍹It happens to be summer now, which is very suitable. It shows that this hotel is attentive, give it a thumbs up 👍! Hygiene: The room was cleaned in time, and two more bottles of water were put in. Service: I tried the hotel's newly launched Su-style noodles at noon the next day. It may not suit my taste. It is quite satisfactory and there is nothing outstanding.
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Guest User
KING DELUXE ROOM CANAL VIEW
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on May 4, 2024
The hotel is in a very good location for a short trip with kids, halfway between Tongli and the museum. After arriving at the hotel in the evening, take a taxi to Tongli for a night tour. Tickets are free after 5:00. After enjoying a rich buffet breakfast the next day, walk 50 meters to the park by the Grand Canal, exercise early and take the kids for a stroll. It is worth recommending.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at DoubleTree by Hilton Suzhou Wujiang! Thank you very much for taking the time to share your stay experience. We strive to create an extraordinary stay experience for every guest with excellent and thoughtful service, elegant atmosphere and unique decoration. Thank you again for your recognition of our hotel services and facilities, and we look forward to your visit again! I wish you and your family good health and a happy life!
Chaoxisuoding0201
Superior Double Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 3, 2024
Facilities: A very good hotel, with large rooms, good lighting, bright and complete facilities. The owner is a furniture maker, and the room is equipped with a Chivas massage chair, which is very comfortable. It is also very convenient to choose to drive here, and there are plenty of parking spaces in the hotel's underground parking lot. Environment: The hotel is located next to the canal, and the canal park next to it is very good for walking and digesting food. The surrounding area is also very quiet at night, which is very friendly for guests like me who sleep lightly. Service: I was impressed by the enthusiasm and friendliness of Sophie and Alina. Thank you very much for the hospitality of the two days. The hotel gave drinks when checking in, helped to deliver the luggage to the room, and prepared fruits and cookies in advance to make people feel at home.
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Shandongniuniu
Superior Room (2 beds)
Stayed in Apr 2024
Family
15 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Hilton's quality is trustworthy. Clean and tidy, bright and clean, the service attitude is especially good. Because I arrived late, someone called to confirm in advance and helped me reserve a room. The view is particularly good, I am very happy 😁 The breakfast is also rich and meets my appetite
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at DoubleTree by Hilton Suzhou Wujiang! Thank you very much for taking the time to share your stay experience. We strive to create an extraordinary stay experience for every guest with excellent and thoughtful service, elegant atmosphere and unique decoration. Thank you again for your recognition of our hotel services and facilities, and we look forward to your visit again! I wish you and your family good health and a happy life!
Guest User
Superior Room (2 beds)
Stayed in Feb 2024
Other
1 review
5.0/5
Outstanding
Posted on Feb 24, 2024
Jenny checked in quickly and reminded us of the breakfast time. We also asked a lot of questions and Jenny answered them patiently. It is worth recommending
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at DoubleTree by Hilton Suzhou Wujiang! Thank you very much for taking the time to share your stay experience. We strive to create an extraordinary stay experience for every guest with excellent and thoughtful service, elegant atmosphere and unique decoration. Thank you again for your recognition of our hotel services and facilities, and we look forward to your visit again! I wish you and your family good health and a happy life!