Higher Hotel Reviews

I really love this hotel, the staff was really helpful even though i could not speak Mandarin. They were awesome!

Hotel Location is good, amenities a little outdated. Breakfast acceptable.

Excellent Service

1. The hotel is in a prime location, located in the Jinji Lake Scenic Area. The Moonlight Pier is just outside the hotel, which is very convenient for sightseeing. In addition, there are some small bars with a great atmosphere around, which are open until very late. It is very comfortable to go to the hotel for a drink before going to bed after a long night of sightseeing. 2. The room is decorated in a unique and retro style. The bathroom also has disposable bathtub covers and toilet covers, which is very considerate. (It would be even more perfect if the bathroom had a mirror light, as it felt a bit dark when putting on makeup) In general, the room exceeded psychological expectations, so you can book it with confidence. 3. The service attitude of the staff is particularly good, and the front desk lady is very gentle. When checking in, the room type was upgraded for free (although I don’t know what it looked like before the upgrade, but after the upgrade, there are large floor-to-ceiling windows, and you can directly see the scenery outside, which is very beautiful). In addition, the young man on duty at night is very nice. There was a little episode during the stay, and he was also very active in helping to solve the problem, which was a very good experience.

🚇Very close to Moon Pier, get off at the Cultural Expo Center The hotel environment is quite good, with European-style decoration The room area is very large and the facilities are very complete The front desk service is also very good You can take a free boat trip in the afternoon

Every time I come to Suzhou National Expo for a meeting, Haner Hotel is my first choice. It is economical, right by the Jinji Lake, with convenient transportation, comfortable environment, good accommodation conditions, and very enthusiastic front desk staff. In short, I will choose Haner Hotel next time!

The location is excellent, the room is clean and tidy, the front desk lady is warm and friendly, and it is very close to Jinji Lake Conference Center, which is very convenient for meetings.

I was quite satisfied. The waiter was responsive and didn't mind being disturbed at night. He was able to cooperate with my requests. He was willing to provide disposable masks and was very careful to let me take them myself. I don't often stay in non-chain hotels because I'm worried about hygiene issues, but this one is pretty good. I accidentally booked a windowless room, but I didn't feel stuffy. The trip to Suzhou was very smooth. I am grateful for the efforts of the staff!

The front desk lady is warm and friendly. The location is excellent, very close to the convention center. The room is European style, very good for taking photos and checking in. The breakfast is rich and delicious, cost-effective, worth it

The hotel's decoration is very unique, and every photo is a celebrity photo. Plus, the location is great, right next to the Moonlight Pier. The service provided by the front desk lady is also very good, and the experience is very good.

Because I was going to watch a performance at Suzhou Cultural Center, I chose this hotel and found it very convenient. It is very close to Jinji Lake. It is very pleasant to walk along the lake! Eslite Bookstore is about 5 minutes' walk away. The hotel service is very thoughtful. Recommended to stay 👍

The hotel I chose for a solo trip was really great. The location is excellent, and you can watch performances right outside. After watching the performances in the evening, I strolled along the lake and went back to the room to rest. The service was particularly good, and the guy was very nice. I forgot to take the charger when I checked out, and I had to turn back when I was already on the Didi bound for the high-speed rail. I tried to call and say I forgot to take it, and the guy directly helped me get it back and sent it to the place where I got on the bus to wait for me, but it was 39 degrees Celsius. I was super touched, I will come again next time and stay a few more nights, of course, I will work hard to make money first hahahaha.

Came here on a business trip, saw on the Internet that this hotel is close to the Expo Center, so I chose it. The decoration of the hotel is quite unique. Xiao Wang at the front desk also helped to take the luggage and delivered it to the room. The room is comfortable and the stay is not bad.

The hotel's location, service, and decoration are all very appealing to me. The facilities are all big-name products. It is very convenient to go to Moonlight Pier. It is cost-effective and I have already recommended it to my friends.