Orange Hotel (Suzhou Dushu Lake, Higher Education Park) Reviews
Orange Hotel (Suzhou Dushu Lake, Higher Education Park)
No.366 Linquan Street (Wenhui Square), Suzhou Industrial Park, Suzhou, Jiangsu, 215123, ChinaView Hotel Details
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Orange Hotel (Suzhou Dushu Lake, Higher Education Park) Guest Reviews
4.8/5
Excellent
1144 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1144)
Positive reviews(1124)
Reviews with photos/video(150)
Friendly front desk staff(206)
Delicious breakfast(115)
Classy environment(107)
Quiet & comfortable(66)
Would stay again(42)
Large rooms(38)
Convenient parking(35)
Perfect for business trips(15)
Negative reviews(20)
Crist2411
Time Double Bed Room
Stayed in Jul 2024
Travel with friends
36 review
Outstanding
Posted on Jul 30, 2024
Very clean and new furniture. Good service, but they don’t speak English.
Response from Property: 【Hospitality】Thank you very much for choosing XiaoJu and giving us an evaluation.Our progress will never stop. In order to earn your trust,we will contiue to persevere and welcome you to come often!
Ciatopo
Surfing Twin Room
Stayed in Aug 2023
Booked for others
4 review
Great
Posted on Sep 2, 2023
Great hotel with a good location especially for parents visiting their child studying around the hotel. 苏州大学，西交利物浦。
Response from Property: Dear guests: Hello! Thank you for choosing Orange Suzhou Dushu Lake Higher Education District Hotel. We are very happy that you had a pleasant stay experience in the hotel. Thank you for your support and trust in the hotel. We also thank you for your valuable suggestions for the hotel. We will continue to work hard to provide the best service for you. Provide you with a more comfortable and warm stay experience. Looking forward to your visit and patronage again!
Guest User
Timeless Twin Room
Stayed in Jan 2024
Family
2 review
Outstanding
Posted on Jan 23, 2024
Very good
Response from Property: [Free parking] Dear guests: Hello! Thank you for your best evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thanks for your continued support! Good luck!
Summerluweiweiwei
Surfing Twin Room
Stayed in Nov 2024
Other
1 review
Outstanding
Posted on Dec 1, 2024
This hotel really surprised me!
The room is spacious and bright, the bed is super comfortable, and the facilities are complete.
The hand soap, shampoo, etc. are all orange-flavored, haha, interesting~
The front desk staff Song Yi is warm and polite, and always meets my needs in the first time.
The breakfast category is also rich and tastes good~
The accommodation experience here is excellent, highly recommended!
Original TextTranslated by Google
Response from Property: 【Free parking】Wow~, thank you very much for your thoughtful review. I am really excited. I really can't answer with words! I am very happy that you can recognize me so much and recognize the room I carefully prepared for you. I am very happy to meet you. I hope to be friends with you so that we can contact each other at any time. You are welcome to come often! I am looking forward to meeting you again. Let us become confidants.
Guest User
Surfing Twin Room
Stayed in Nov 2024
Other
1 review
Outstanding
Posted on Nov 3, 2024
The front desk service is very good. Shanshan's service is great. She checked in with a smile throughout the whole process. The small gifts are really great. There is also free orange juice at the front desk.
Original TextTranslated by Google
Response from Property: [Near Soochow University and Xi'an Jiaotong-Liverpool University] See unfamiliar scenery, listen to unfamiliar songs, and then at some inadvertent moment, pass by you unintentionally, looking forward to meeting you again!
Guest User
Surfing Twin Room
Stayed in Oct 2024
Solo travelers
8 review
Outstanding
Posted on Oct 14, 2024
The service staff always served with a smile. They answered all questions and carefully introduced the surrounding food. Shanshan at the front desk was very enthusiastic to check in, and parking was very convenient
Original TextTranslated by Google
Response from Property: [Near Soochow University and Xi'an Jiaotong-Liverpool University] See unfamiliar scenery, listen to unfamiliar songs, and then at some inadvertent moment, pass by you unintentionally, looking forward to meeting you again!
Guest User
Timeless Twin Room
Stayed in Oct 2024
Travel with friends
4 review
Outstanding
Posted on Oct 28, 2024
Very good, very good, the lady at the front desk was very gentle. It was raining outside and she lent me an umbrella and gave me oranges. I spent two days in Suzhou and it was very comfortable. Orange is my first choice for hotels!
Original TextTranslated by Google
Response from Property: [Near Soochow University and Xi'an Jiaotong-Liverpool University] See unfamiliar scenery, listen to unfamiliar songs, and then at some inadvertent moment, pass by you unintentionally, looking forward to meeting you again!
Jiaowoxiaowuba
Deluxe Double Room
Stayed in Oct 2024
Business travelers
5 review
Outstanding
Posted on Oct 5, 2024
The service staff always served with a smile, answered all questions, and carefully introduced the surrounding delicacies. Shanshan at the front desk was very enthusiastic to help check in. After introducing the facilities, she also reminded me to contact the front desk in time if I needed help. It was very good
Original TextTranslated by Google
Response from Property: 【Free parking】Wow~, thank you very much for your thoughtful review. I am really excited. I really can't answer with words! I am very happy that you can recognize me so much and recognize the room I carefully prepared for you. I am very happy to meet you. I hope to be friends with you so that we can contact each other at any time. You are welcome to come often! I am looking forward to meeting you again. Let us become confidants.
Guest User
Deluxe Double Room
Stayed in Oct 2024
Travel with friends
8 review
Posted on Oct 4, 2024
The hotel facilities are OK, but you have to follow the official account when you check in. It's inexplicable and I don't understand it. The bed and pillow are not comfortable, and my back hurts when I sleep.
Original TextTranslated by Google
Response from Property: 【Wenhui Night Market】Thank you very much for sharing your stay experience. Unfortunately, we failed to meet your expectations. Due to the shortage of rooms on that day and the late check-out, we were unable to arrange a room for you in time. We are very sorry. We hope you can give us a chance to apologize. We will try our best to give you a satisfactory stay experience. Welcome to visit us again and wish you a happy life!
Guest User
Minimalism Time
Stayed in Sep 2024
Travel with friends
1 review
Outstanding
Posted on Sep 25, 2024
The front desk service is good, the room arrangement is satisfactory, the room is large, clean and sanitary, the breakfast variety is rich and the taste is good. It is recommended to stay.
Original TextTranslated by Google
Response from Property: 【Chicken Soup Little Chaos】A few simple words show your love for the high mountains and flowing water. Xiaoju will work harder and look forward to meeting you again.
Guest User
Time Double Bed Room
Stayed in Aug 2024
Business travelers
19 review
Outstanding
Posted on Sep 6, 2024
The hotel is in a great location. There are places to eat nearby. It is also very convenient to order takeout. The robot can deliver it directly. If you stay in the hotel, parking is free. The room is clean and tidy. Xiaowen at the front desk is warm and thoughtful. I will come again next time
Original TextTranslated by Google
Response from Property: [Near Soochow University and Xi'an Jiaotong-Liverpool University] See unfamiliar scenery, listen to unfamiliar songs, and then at some inadvertent moment, pass by you unintentionally, looking forward to meeting you again!
Anonymous User
Timeless Twin Room
Stayed in Aug 2024
Family
1 review
Outstanding
Posted on Sep 5, 2024
The hotel is in a good location, very close to the university, the surrounding environment is green and beautiful, the front desk Yongli service is very considerate, very good, very good, very good
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Orange Suzhou Dushu Lake Higher Education Zone Hotel will always stand in this city, waiting for your arrival! See you there! Wish you always smile^_^!
Yingyinglala
Minimalism Time
Stayed in Aug 2024
Business travelers
2 review
Outstanding
Posted on Aug 20, 2024
The hotel is in a good location, very quiet, the garage entrance is right at the door, parking is free and there are charging piles. The front desk service is enthusiastic, especially Qingqing at the front desk who helped arrange the room and check in. I was very satisfied with the room arrangement. It was a very good stay experience and I will come again next time.
Original TextTranslated by Google
Response from Property: [Near Neighborhood Center Mall] No need for fancy words, tacit understanding is drawn between you and me! Xiaoju looks forward to your stay again. Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey.
Guest User
Time Double Bed Room
Stayed in Jun 2024
Travel with friends
5 review
Outstanding
Posted on Jun 30, 2024
The room is very clean and quiet, the surrounding environment is good, and the transportation is very convenient. The front desk is very clean and the service of Zhang Ziyan is very enthusiastic. It is recommended to stay.
Original TextTranslated by Google
Response from Property: 【Free parking】Wow~, thank you very much for your thoughtful review. I am really excited. I really can't answer with words! I am very happy that you can recognize me so much and recognize the room I carefully prepared for you. I am very happy to meet you. I hope to be friends with you so that we can contact each other at any time. You are welcome to come often! I am looking forward to meeting you again. Let us become confidants.
Guest User
Time Double Bed Room
Stayed in Jun 2024
Business travelers
4 review
Outstanding
Posted on Jun 23, 2024
The front desk lady Shujun provided good service, the room was comfortable, the breakfast was rich, and there was a night market nearby, which was very convenient. It is worth recommending to everyone to stay here. It is near the university town.
Original TextTranslated by Google
Response from Property: [0-second check-out] Your every word is like a spring breeze, gently blowing through Xiaoju's heart. Xiaoju will work harder and hope that you can see a better Xiaoju next time you come. Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard and live up to your good comments. Thank you again for your affirmation of the hotel, and look forward to visiting again. I wish you a pleasant journey!