Orange Hotel (Suzhou Dushu Lake, Higher Education Park) Reviews
Orange Hotel (Suzhou Dushu Lake, Higher Education Park)
No.366 Linquan Street (Wenhui Square), Suzhou Industrial Park, Suzhou, Jiangsu, 215123, ChinaView Hotel Details
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Orange Hotel (Suzhou Dushu Lake, Higher Education Park) Guest Reviews
4.8/5
Excellent
1161 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1161)
Positive reviews(1140)
Reviews with photos/video(164)
Friendly front desk staff(217)
Delicious breakfast(118)
Classy environment(98)
Quiet & comfortable(67)
Large rooms(42)
Would stay again(38)
Convenient parking(35)
Good sound insulation(12)
Negative reviews(21)
Anonymous User
Minimalism Time
Stayed in Jan 2025
Business travelers
7 review
5.0/5
Outstanding
Posted on Jan 8, 2025
Room was clean and the service staff is very friendly. Good location to the campuses
Response from Property: 【Chicken Soup Little Chaos】A few simple words show your love for the high mountains and flowing water. Xiaoju will work harder and look forward to meeting you again.
Crist2411
Time Double Bed Room
Stayed in Jul 2024
Travel with friends
38 review
5.0/5
Outstanding
Posted on Jul 30, 2024
Very clean and new furniture. Good service, but they don’t speak English.
Response from Property: 【Hospitality】Thank you very much for choosing XiaoJu and giving us an evaluation.Our progress will never stop. In order to earn your trust,we will contiue to persevere and welcome you to come often!
Ciatopo
Surfing Twin Room
Stayed in Aug 2023
Booked for others
4 review
4.5/5
Great
Posted on Sep 2, 2023
Great hotel with a good location especially for parents visiting their child studying around the hotel. 苏州大学,西交利物浦。
Response from Property: Dear guests: Hello! Thank you for choosing Orange Suzhou Dushu Lake Higher Education District Hotel. We are very happy that you had a pleasant stay experience in the hotel. Thank you for your support and trust in the hotel. We also thank you for your valuable suggestions for the hotel. We will continue to work hard to provide the best service for you. Provide you with a more comfortable and warm stay experience. Looking forward to your visit and patronage again!
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Guest User
Timeless Twin Room
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 23, 2024
Very good
Response from Property: [Free parking] Dear guests: Hello! Thank you for your best evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thanks for your continued support! Good luck!
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Guest User
Minimalism Time
Stayed in Jan 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 18, 2025
The environment is clean and hygienic, the room is soundproofed, the hotel staff are very friendly, the front desk is warm and the room is comfortable. The service attitude is as good as ever. If you have any questions, call the front desk and they will solve your problems quickly. They are efficient and very satisfied! The bed is comfortable, clean and comfortable, the facilities are great, the environment is elegant, the transportation is convenient, and the travel is very convenient. The location is cost-effective and convenient. There is also a laundry room on the third floor. I recommend it! I will book this hotel next time. To be honest, the service attitude and hotel hygiene are really good! I will come again next time!
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Original TextTranslated by Google
Response from Property: 【Free Hosting】Hehe, your good comment makes us feel very excited. Thank you for your support and kindness. We will continue to work hard to do better and wish you a happy life!
Guest User
Minimalism Time
Stayed in Jan 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 10, 2025
The hotel service is very good, the front desk is also very enthusiastic, the room is clean and hygienic, travel is also convenient, the room is comfortable and warm, the soundproofing is very good and it is relatively quiet, the restaurant is also good, the room is also very large, I will come again next time, the cost performance is high, the location is just opposite Xi'an Jiaotong-Liverpool University, I recommend staying here, and they also helped me get a coupon, I will come to stay after the New Year~
Original TextTranslated by Google
Response from Property: 【Free Hosting】Hehe, your good comment makes us feel very excited. Thank you for your support and kindness. We will continue to work hard to do better and wish you a happy life!
Guest User
Minimalism Time
Stayed in Jan 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 11, 2025
The room is clean and tidy. The facilities are complete. The surrounding area is convenient for travel. Parking is free. I am very satisfied with the stay. The room auntie also cleaned it. Nannan's service is very careful. It is very pleasant.
Original TextTranslated by Google
Response from Property: [Buffet Breakfast] Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
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Guest User
Deluxe Double Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Song Yi at the front desk provided good service, the surrounding environment is good, the transportation is convenient and quiet, the room is comfortable, the hotel staff service is very good and it is worth recommending
Original TextTranslated by Google
Response from Property: [Near Neighborhood Center Mall] No need for fancy words, tacit understanding is drawn between you and me! Xiaoju looks forward to your stay again. Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey.
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Summerluweiweiwei
Surfing Twin Room
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 1, 2024
This hotel really surprised me!
The room is spacious and bright, the bed is super comfortable, and the facilities are complete.
The hand soap, shampoo, etc. are all orange-flavored, haha, interesting~
The front desk staff Song Yi is warm and polite, and always meets my needs in the first time.
The breakfast category is also rich and tastes good~
The accommodation experience here is excellent, highly recommended!
Original TextTranslated by Google
Response from Property: 【Free parking】Wow~, thank you very much for your thoughtful review. I am really excited. I really can't answer with words! I am very happy that you can recognize me so much and recognize the room I carefully prepared for you. I am very happy to meet you. I hope to be friends with you so that we can contact each other at any time. You are welcome to come often! I am looking forward to meeting you again. Let us become confidants.
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Guest User
Surfing Twin Room
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Nov 3, 2024
The front desk service is very good. Shanshan's service is great. She checked in with a smile throughout the whole process. The small gifts are really great. There is also free orange juice at the front desk.
Original TextTranslated by Google
Response from Property: [Near Soochow University and Xi'an Jiaotong-Liverpool University] See unfamiliar scenery, listen to unfamiliar songs, and then at some inadvertent moment, pass by you unintentionally, looking forward to meeting you again!
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Guest User
Surfing Twin Room
Stayed in Oct 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Oct 14, 2024
The service staff always served with a smile. They answered all questions and carefully introduced the surrounding food. Shanshan at the front desk was very enthusiastic to check in, and parking was very convenient
Original TextTranslated by Google
Response from Property: [Near Soochow University and Xi'an Jiaotong-Liverpool University] See unfamiliar scenery, listen to unfamiliar songs, and then at some inadvertent moment, pass by you unintentionally, looking forward to meeting you again!
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Guest User
Timeless Twin Room
Stayed in Oct 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Oct 28, 2024
Very good, very good, the lady at the front desk was very gentle. It was raining outside and she lent me an umbrella and gave me oranges. I spent two days in Suzhou and it was very comfortable. Orange is my first choice for hotels!
Original TextTranslated by Google
Response from Property: [Near Soochow University and Xi'an Jiaotong-Liverpool University] See unfamiliar scenery, listen to unfamiliar songs, and then at some inadvertent moment, pass by you unintentionally, looking forward to meeting you again!
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Jiaowoxiaowuba
Deluxe Double Room
Stayed in Oct 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The service staff always served with a smile, answered all questions, and carefully introduced the surrounding delicacies. Shanshan at the front desk was very enthusiastic to help check in. After introducing the facilities, she also reminded me to contact the front desk in time if I needed help. It was very good
Original TextTranslated by Google
Response from Property: 【Free parking】Wow~, thank you very much for your thoughtful review. I am really excited. I really can't answer with words! I am very happy that you can recognize me so much and recognize the room I carefully prepared for you. I am very happy to meet you. I hope to be friends with you so that we can contact each other at any time. You are welcome to come often! I am looking forward to meeting you again. Let us become confidants.
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Guest User
Deluxe Double Room
Stayed in Oct 2024
Travel with friends
8 review
2.8/5
Posted on Oct 4, 2024
The hotel facilities are OK, but you have to follow the official account when you check in. It's inexplicable and I don't understand it. The bed and pillow are not comfortable, and my back hurts when I sleep.
Original TextTranslated by Google
Response from Property: 【Wenhui Night Market】Thank you very much for sharing your stay experience. Unfortunately, we failed to meet your expectations. Due to the shortage of rooms on that day and the late check-out, we were unable to arrange a room for you in time. We are very sorry. We hope you can give us a chance to apologize. We will try our best to give you a satisfactory stay experience. Welcome to visit us again and wish you a happy life!
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Guest User
Minimalism Time
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 25, 2024
The front desk service is good, the room arrangement is satisfactory, the room is large, clean and sanitary, the breakfast variety is rich and the taste is good. It is recommended to stay.
Original TextTranslated by Google
Response from Property: 【Chicken Soup Little Chaos】A few simple words show your love for the high mountains and flowing water. Xiaoju will work harder and look forward to meeting you again.