Atour Hotel Wangting Suzhou

Atour Hotel Wangting Suzhou Reviews

Atour Hotel Wangting Suzhou

NO.1 Hexi Road, Wangting Town, Xiangcheng District, Suzhou, Jiangsu, ChinaView Hotel Details
Atour Hotel Wangting Suzhou
Atour Hotel Wangting SuzhouAtour Hotel Wangting SuzhouAtour Hotel Wangting Suzhou
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Atour Hotel Wangting Suzhou Guest Reviews

4.9/5
Perfect
1035 review
Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(1035)
Positive reviews(1027)
Reviews with photos/video(58)
Delicious breakfast(162)
Quiet & comfortable(95)
Friendly front desk staff(85)
Convenient parking(72)
Perfect for business trips(22)
Good Internet(12)
Clean bathrooms(9)
Easy to call taxis(7)
Negative reviews(8)
Jane
Superior Queen Room
Stayed in okt. 2023
Family
4 review
5.0/5
Outstanding
Posted on 30. okt. 2023
Very warm welcomed by hotel staff, high standard service, front desk team is really friendly at check in and check out. Highly recommend to stay.
Response from Property: Thank you for sharing, and give support and love to the hotel. It's polite for Duo Xiaoer! Your satisfaction is our unremitting pursuit. We will make persistent efforts to provide you with better service and look forward to your coming again!
Guest User
Superior Twin Room
Stayed in maj 2021
Solo travelers
5 review
5.0/5
Outstanding
Posted on 6. okt. 2021
very nice room
Guest User
Superior Queen Room
Stayed in apr. 2024
Couples
11 review
5.0/5
Outstanding
Posted on 1. maj 2024
Arrived late at night, Atour checked in very quickly (this is really important when you are so sleepy). The previous group of guests with children in several rooms were checked in at once, and they upgraded us immediately. I give a big thumbs up to the front desk lady! The room was very clean, and when I checked out, they sent me water to drink on the way. I rested during the journey and slept well.
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Response from Property: Thank you for your thoughtful comments. We are so happy that we are almost flying. It is because of the support of guests like you that we are more motivated to do better. Looking forward to meeting you next time.
Guest User
Atour Twin Room
Stayed in apr. 2024
Family
1 review
5.0/5
Outstanding
Posted on 21. apr. 2024
Checked in at 2215, the service attitude was very good, the room was clean and hygienic, very satisfied 👍
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Response from Property: Thanks for the comments from Duoyou~ Atour's two major themes are well received, but our greatest strength is the heart that treats you as a family member~ Duoer believes that "using my sincerity will surely win your favor", and what we do are some insignificant and within our power, just hoping that you can travel as conveniently and warmly as at home~
Guest User
Superior Twin Room
Stayed in apr. 2024
Business travelers
66 review
4.5/5
Great
Posted on 10. apr. 2024
Let me first say the conclusion: If you are not catching a flight, it is not recommended to choose. Atour is expanding too fast, and the quality control is worrying. If it continues like this, it is likely to follow the old path of HIX. The sanitation environment of the hotel elevator is very poor, and there is a peculiar smell. The first time I was given a room at the elevator entrance, I inserted the card to get power after entering, and there was a loud sound from the TV immediately, which scared me... I stayed on a TV series, and the bed had obvious signs of being sat on. I don’t understand how the guest room is made. Later I was upgraded to Jimu (only a small refrigerator with drinks was added).
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Response from Property: Dear, we are sorry that Duoer failed to satisfy you. We will seriously review the issues you mentioned. We also hope that your life will be full of happiness. Duoer will definitely work hard. We will give you a different experience when you come back next time. We look forward to your next stay!
Guest User
Atour Twin Room
Stayed in mar. 2024
Other
22 review
1.7/5
Posted on 1. apr. 2024
It's so dirty behind the curtains that you can't look straight at it. If it wasn't too late, I would have changed rooms or hotels. The superior bed is exactly the same as the wooden bed, except that there are three more bottles of water. It's really unnecessary. There's a smell when you enter the room, and it takes half an hour to get better after turning on the air conditioner. Facilities: The facilities are average, and there are no special surprises. Hygiene: The hygiene is very poor. Environment: The double beds are on the roadside, try to choose a high floor. Service: Average
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6/7
Response from Property: Dear, we are sorry that Duoer failed to satisfy you. We will seriously review the issues you mentioned. We also hope that your life will be full of happiness. Duoer will definitely work hard. We will give you a different experience when you come back next time. We look forward to your next stay!
Guest User
Superior Twin Room
Stayed in feb. 2024
Family
1 review
5.0/5
Outstanding
Posted on 18. feb. 2024
The hotel environment is very comfortable, the service is warm and thoughtful, the room is spacious and bright, the facilities are complete, the bed is very comfortable, the sleep quality is very good, and it is very convenient for travel and shopping. It is worth recommending.
Original TextTranslated by Google
Response from Property: Thanks for the comments from Atour friends. Atour adheres to the principle of neighborhood service and refuses mediocrity. The hotel reflects the characteristics of nature, tranquility, freshness and simplicity from its location to its facilities. We want to give every guest who meets Atour the warmth of home~
Guest User
Superior Queen Room
Stayed in jan. 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 29. jan. 2024
The hotel environment and service are very good. It was a very good experience. I will go there again next time I am on a business trip. I recommend it!
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Response from Property: Duo'er was overjoyed by your praise. Meeting you is fate. Duo'er is really happy to have left such a good impression on you!
Guest User
Superior Twin Room
Stayed in apr. 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on 28. apr. 2024
Near the North Taihu Lake in Suzhou, the price/performance ratio is high. There is a large parking lot for free parking. The front desk guy and girl are very enthusiastic. They also made brown sugar water for dysmenorrhea and gave me a warm baby. It's really considerate.
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Response from Property: Treat guests as family members and provide meticulous service. This is what we at Atour do and will always do. Thank you for your affirmation and for meeting you. Welcome back to our home.
Guest User
Superior Twin Room
Stayed in okt. 2023
Family
4 review
5.0/5
Outstanding
Posted on 4. okt. 2023
The hotel is bright, well-equipped, and the service is very thoughtful. The sanitary conditions are good. The aunt in the linen room is very nice. She unconditionally meets the needs of adding slippers and water. The front desk lady also gave us flower tea and toys for our little friends. It was a perfect experience 👍✌
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Response from Property: Since you have chosen Atour, we will not let you down! As long as you think it is good, no matter how much we do, it is worth it~
Yizhifengtudou
Superior Twin Room
Stayed in sep. 2023
Family
9 review
5.0/5
Outstanding
Posted on 24. sep. 2023
The room is nice, quiet and clean. The parking lot is large. The parking space is free for six hours. If you exceed the time limit, you will be given a parking ticket.
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Response from Property: A few simple words can make Duoduo very happy and full of energy instantly! Making you satisfied is our happiest thing! Duoduo wishes you a smooth work and a happy life!
Guest User
Superior Twin Room
Stayed in dec. 2023
Business travelers
21 review
5.0/5
Outstanding
Posted on 5. dec. 2023
Good service, clean rooms, large parking lot
Original TextTranslated by Google
Response from Property: Dear Duo friends, thank you for your concise and generous evaluation. The 5-point praise you gave is an affirmation of our work. We will continue to work hard to provide every service and maintain our position in your mind. We also hope that you will recommend Atour to your friends! Duoer also looks forward to meeting you again!
Guest User
Atour Twin Room
Stayed in nov. 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on 17. nov. 2023
Good service, clean room, comfortable bed, very quiet
Original TextTranslated by Google
Response from Property: Thank you for your thoughtful comments. We are so happy that we are almost flying. It is because of the support of guests like you that we are more motivated to do better. Looking forward to meeting you next time.
Guest User
Atour Queen Room
Stayed in dec. 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on 21. dec. 2023
Great service, nice rooms
Original TextTranslated by Google
Response from Property: Thank you very much for giving Duoer such a comprehensive affirmation and evaluation in your busy schedule. Duoer will continue to work hard to bring you more professional and enthusiastic services. We look forward to your next stay.
Guest User
Superior Queen Room
Stayed in jul. 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on 23. jul. 2023
The hotel is very comfortable, with a nice environment, good hygiene, excellent service, new facilities, and is very quiet. It has a five-star rating.
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Response from Property: Since you have chosen Atour, we will not let you down! As long as you think it is good, no matter how much we do, it is worth it~