To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.6
Cleanliness4.2
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All reviews(128)
Positive reviews(120)
Reviews with photos/video(82)
Classy environment(16)
Well designed(9)
Convenient location(9)
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Loved the view(6)
Large rooms(5)
Average sound insulation(5)
Close to scenic area(5)
Negative reviews(8)
Sushii Yan
Penglai Comfort Twin Room
Stayed in Apr 2024
Travel with friends
1 review
3.7/5
Posted on Apr 17, 2024
1. We walk quite a distance going to the hotel from the Suzhou railway station. Quite far I assume. But if you have budget might can grab a didi. It just located right beside the main road.
2. The room is tidy but is very cold during the spring season as well (we need to open the heater whole night in order to warm ourself). the water heater need time to refill after you finish.
3. One thing I cannot accept is the toilet door is transparent and just one pillar in the middle cannot even cover if someone need to attend the toilet. if is couple it will be very good.
4. The hotel is very very vintage as they preserve the very old mansion style.
5. The staff is very friendly as they help us to carry our luggage all the way to the room. Lady alone is hard to carry the big luggage.
6. You can also rent a hanfu cloth here :)
Response from Property: Thank you for your suggestions, we will improve our services to serve you better
ST12345
Yingzhou Economic Double Bed Room
Stayed in Oct 2023
Family
6 review
5.0/5
Outstanding
Posted on Oct 18, 2023
Highly recommended for traveller who wants to experience the local traditional ancient style accommodation. The architecture is fabulous! And the owner is very nice and helpful! Personally, I learned a lot! Thank you!
甚佳! :)
Response from Property: Thank you for your true and sincere review. We will work harder to make this cultural hotel a success. Thank you again.
abihroy
Penglai Comfort Twin Room
Stayed in Jun 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on Jul 5, 2023
This is a lovely old mansion in the heart of Suzhou's historical district. It's quite literally in the middle of everything, and so it is easy to get anywhere in Suzhou from this location. The building is so charming! I could feel the history when I walked through the many doors. But the hotel has updated to be modern and comfortable for guests. The staff are so helpful and thoughtful! Breakfast was Chinese food and always delicious. If you stay on the ground floor, you can hear footsteps upstairs very clearly, but if the upstairs neighbors are considerate, is not a problem. This is a wonderful place to stay, and I very much recommend it!!
6/8
Response from Property: Thank you for your kind comments and I hope it will bring you fond memories of Suzhou
Guest User
Fanghu Deluxe Double Bed Room With Tub
Stayed in Nov 2023
Couples
5 review
3.7/5
Posted on Nov 8, 2023
This was a lovely place to stay in a very quiet area. The building and room was very nice and calm. The breakfast was good and the staff was very friendly. The only downside was the bed which was a thin mattress and not very comfortable. Thank you for a great stay!
Response from Property: Thank you for your comments, we will continue to improve the quality of our hotel。
Guest User
KUN LUN
Stayed in Jul 2023
Couples
8 review
3.7/5
Posted on Aug 2, 2023
Brilliant location. As authentic as it gets. Basic facilities
Diudiu
Penglai Comfort Twin Room
Stayed in Jul 2024
Family
23 review
5.0/5
Outstanding
Posted on Jul 5, 2024
The hotel was built during the Yongzheng period of the Qing Dynasty, and has a history of nearly 300 years. It is a classical old house! It has an ancient flavor! The housekeeper service is warm! The location is convenient, and it is easy to travel. It is very close to the scenic spots!
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Guest User
Fanghu Deluxe Double Bed Room With Tub
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The weather was fine and I came to Huafu for a short stay. It felt like I was in a paradise. It is one of the few well-preserved controlled and protected buildings in Suzhou. I like the atmosphere here very much. It is quiet and far away from the hustle and bustle.
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Guest User
Daiyu Deluxe Double Bed Room With Tub
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 2, 2024
The room is very spacious. It is a late Qing Dynasty building. The courtyard is deep and has a different world. The service of the front desk guy is very good. He will help with luggage and solve any problems in time. Friends who come to Suzhou for tourism must feel the comfort brought by this old building.
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6/9
Maomaomaomaoxiahejiao
KUN LUN
Stayed in May 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Jun 13, 2024
Very special B&B! It is antique and you can immerse yourself in Suzhou~ The house smells good! The B&B is also well decorated~ If I come next time, I will choose to stay here for a few more days!
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Guest User
Daiyu Deluxe Double Bed Room With Tub
Stayed in May 2024
Travel with friends
4 review
4.2/5
Very Good
Posted on May 31, 2024
The location is very good, and the main attractions are within 3 kilometers. The street is quiet, so I slept well at night. In addition, the building is an ancient building from the Qing Dynasty. It feels like I am in a garden during the day and in an ancient building at night. The trip to Suzhou is perfect.
Service: The response is always timely, and he also helped us carry our luggage to the second floor.
The boss is very enthusiastic and talkative, with a deep cultural heritage. He is also a hidden Kunqu master. I met him and chatted for a while, and gained a lot.
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Angeline Puspa Sari
Fanghu Deluxe Double Bed Room With Tub
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 3, 2024
I booked this hotel just to experience living in an old Chinese house☺️☺️The room is big and beautiful, and the hot water in the bathroom is very good, but the water is too small. When I came, the weather was unfriendly and it rained all day. When I returned to the room, my coat was wet. Fortunately, there was a heater in the room to dry it. The housekeeper was also very enthusiastic to let us know the nearby breakfast shops. Satisfied, satisfied, satisfied!
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Guest User
Daiyu Deluxe Double Bed Room With Tub
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 17, 2024
Quiet in a busy place, classical elegance, and great humanistic care
Original TextTranslated by Google
Response from Property: Thank you for your good review, looking forward to seeing you again
Guest User
Yingzhou Economic Double Bed Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 20, 2024
As an old house, it retains the original flavor of the ancient buildings. The area of the seventh courtyard is also quite grand. It can be seen that the original owner of the house is a very particular person. There is a brick gate tower every time you enter. Those who are interested in ancient buildings It’s ready to rush
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Response from Property: It turns out that you also love Suzhou’s ancient buildings so much. Welcome to visit Washington again. We will definitely give you more surprises.
Anonymous User
Daiyu Deluxe Double Bed Room With Tub
Stayed in Oct 2023
Couples
8 review
2.2/5
Posted on Oct 16, 2023
Because I wanted to take a bath, I chose a room with a bathtub. The hygienic condition was really not good. There were cigarette ashes and hair in the bathtub... There were also hairs on the coffee table... I looked at the sheets and it was fine. They managed to change the room for me, and the sanitary conditions were similar. I took a shower and found that the small disposable bottle of shower gel was only half filled...
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Xiananyilu
KUN LUN
Stayed in Oct 2023
Couples
2 review
5.0/5
Outstanding
Posted on Oct 17, 2023
Suzhou ancient house, the location is very good, the boss is very enthusiastic. With the boss's recommendation, we went to many parks and places with local characteristics in Suzhou, turning this Suzhou trip into an in-depth Suzhou life experience~ There are some restaurants, customs and culture that can only be known by living here, etc. Every time I chat with the boss, I benefit a lot and learn a lot of knowledge~ The feeling of living in a big house is a very special experience. I recommend everyone to come and live here. It is a completely different feeling. I am really very satisfied. See you later👍👍👍☺️☺️☺️
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6/7
Response from Property: It is our hotel's consistent purpose to recommend the real Suzhou to tourists. It is the best way to operate a business to become friends with guests. Thank you for your review. Welcome to come to Suzhou again to enjoy the maple leaves and share the food.