Yitel Zhishang Hotel (Suzhou Jinji Lake Dongzhen Road Metro Station Store)

Yitel Zhishang Hotel (Suzhou Jinji Lake Dongzhen Road Metro Station Store) Reviews

Yitel Zhishang Hotel (Suzhou Jinji Lake Dongzhen Road Metro Station Store)

No.2377 Tongda Road, Guoxiang Street, Wuzhong District, Suzhou, Jiangsu, ChinaView Hotel Details
Yitel Zhishang Hotel (Suzhou Jinji Lake Dongzhen Road Metro Station Store)
Yitel Zhishang Hotel (Suzhou Jinji Lake Dongzhen Road Metro Station Store)Yitel Zhishang Hotel (Suzhou Jinji Lake Dongzhen Road Metro Station Store)Yitel Zhishang Hotel (Suzhou Jinji Lake Dongzhen Road Metro Station Store)
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Yitel Zhishang Hotel (Suzhou Jinji Lake Dongzhen Road Metro Station Store) Guest Reviews

4.9/5
Perfect
1007 review
Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(1007)
Positive reviews(999)
Reviews with photos/video(119)
Easy to get around(232)
Convenient location(193)
Classy environment(167)
Close to metro(164)
Friendly front desk staff(92)
Delicious breakfast(79)
Tasty coffee(8)
Awesome gym(6)
Negative reviews(8)
MelJay
Yitel Deluxe Big Bed Room
Stayed in Oct 2023
Couples
27 review
5.0/5
Outstanding
Posted on Nov 5, 2023
Very close to the lake by taxi or Bicycle. Lots of western and great local restaurants. Highly recommend visiting the galleries nearby if that's your thing. :)
Chin Wei
Yitel Business Room
Stayed in Nov 2023
Solo travelers
6 review
3.5/5
Posted on Dec 15, 2023
Nothing nearby for food if you do not have meituan
Guest User
Yitel Landscape big bed Room A
Stayed in May 2023
Booked for others
1 review
5.0/5
Outstanding
Posted on May 7, 2023
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Zuizhenjiangshan1116
Yitel Business Room
Stayed in Sep 2024
Travel with friends
5 review
4.6/5
Great
Posted on Sep 17, 2024
The hotel is pretty good. I was originally planning to visit Suzhou EDC, but the typhoon happened and cancelled it. I stayed in this hotel for two days and the overall experience was very good. The room was clean and hygienic, and the cleaning was timely. The front desk lady was very polite and considerate. The hotel is in a good location, about 100 meters away from Metro Line 3. I will choose this hotel again next time I come to Suzhou.
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Guest User
Yitel Deluxe Big Bed Room
Stayed in Aug 2024
Solo travelers
29 review
5.0/5
Outstanding
Posted on Sep 2, 2024
The room is very comfortable, with complete facilities, convenient parking and charging stations. The room service is very timely and the breakfast is rich. In addition, the location is very good, right next to the subway station, which is convenient for travel.
Original TextTranslated by Google
Response from Property: Thank you very much for your high evaluation of our hotel. Your satisfaction is our pursuit. We are glad that our room facilities, parking facilities, room service, breakfast and geographical location can bring you convenience and comfort. Your affirmation is the driving force of our continuous efforts. We look forward to your visit again. We will continue to provide you with quality service as always.
Guest User
Yitel Deluxe Double Bed Room
Stayed in Aug 2024
Family
13 review
5.0/5
Outstanding
Posted on Aug 28, 2024
Facilities: quite complete, with a small refrigerator Hygiene: very clean Environment: the subway is 20 meters across from the hotel, very convenient for travel Service: the train was a little late, I told the front desk, and the front desk delayed check-out for free, very considerate
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation of us. We are very glad that you are satisfied with our facilities, hygiene and environment, and we are also glad that you affirmed our thoughtful service. Regarding the check-out time you mentioned, we understand that the time arrangement during travel is challenging, and thank you for informing us of the time issue. We have further optimized the front desk service process to ensure that the team can respond to guests' needs more quickly and provide better solutions, such as appropriate delayed check-out services. Your feedback is very important to us and will help us continuously improve service quality and customer experience. We look forward to serving you again and making you feel the warmth and convenience of home during your journey.
Xiaoxiguaniangniang
Yitel Deluxe Double Bed Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 28, 2024
The room was very clean and full of details. We parked our car at the hotel and there was a subway station opposite. It was very convenient. At night, we could enjoy the breeze on the rooftop and see the landmark buildings of Suzhou! The lady at the front desk who checked us in was great, and the aunt who cooked noodles for breakfast was very enthusiastic. In short, it was a pleasant stay.
Original TextTranslated by Google
Response from Property: Thank you very much for your good review. We are glad that you are satisfied with your stay. Your feedback is extremely valuable to us, especially the convenience of the parking lot near the subway station, the cleanliness of the room, the meticulous details, and the attitude and service quality of the staff. Based on your positive experience, we will continue to be committed to providing the best service to ensure that every guest staying here can feel the warmth and convenience of home like you. Thank you again for your stay evaluation, and we look forward to welcoming you again in the future to provide you with a more perfect accommodation experience.
Guest User
Yitel Deluxe Double Bed Room
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The location of the hotel is very good. You can see it as soon as you get out of the subway. The front desk guy and girl are very polite and patient. The room is very clean! And it is bigger than expected. I will book here again next time I go on a business trip!
Original TextTranslated by Google
Response from Property: Thank you very much for your high evaluation. We are very happy to provide you with a convenient location and high-quality services. Your satisfaction is our motivation. We look forward to your next visit and creating a warm and comfortable stay experience for you again.
Guest User
Yitel Deluxe Double Bed Room
Stayed in Aug 2024
Travel with friends
11 review
4.8/5
Amazing
Posted on Aug 27, 2024
The room is pretty good, and it's very close to the subway station, just across the road. It took about half an hour to get back to the hotel by subway from Suzhou Olympic Sports Center, which is very convenient for listening to concerts. The hotel's shower 🚿 is a bit rough, I hope it can be improved
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your support and love for us! We are very happy that you recognize the location and room of the hotel. The location is indeed very suitable for going to Suzhou Olympic Sports Center and enjoying the fun of the concert. We also noticed that the shower equipment you mentioned was slightly not smooth. We are deeply sorry for this. This has indeed affected your accommodation experience. Please rest assured that we are actively taking measures to fully upgrade and maintain the shower facilities to ensure smooth operation of the equipment. We hope to provide you with a more comfortable bathing experience as soon as possible. Thank you again for your valuable advice. Your satisfaction is our constant pursuit. Looking forward to your next visit. Before that, if you have other needs, please feel free to contact us.
Guest User
Yitel Deluxe Double Bed Room
Stayed in Aug 2024
Family
17 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Environment: Very good. The hotel is an independent building next to the subway station. Facilities: There is a billiard room and an open-air balcony with a great view. Service: Children's slippers and toothbrushes were given away. Very attentive. Hygiene: The new building is very clean. I will stay here again next time.
Original TextTranslated by Google
Response from Property: We are very glad that you like our environment and facilities, especially the billiard room and the open-air balcony. We are very pleased with your attention to service details. It is our responsibility to maintain high standards of hygiene, and your affirmation of the clean environment of the new building is our motivation for progress. We look forward to your visit again, and we will continue to provide you with a warm and comfortable stay experience.
Guest User
Yitel Deluxe Double Bed Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 6, 2024
The hotel is affordable, has a good environment, convenient transportation, and the subway station is right in front of the hotel. The bedding is clean and sanitary, the breakfast is rich, there is laundry, fitness, and a rooftop terrace. The night view is moving at night and it is especially cool. What's surprising is that there is light music playing, and the evening breeze from the south of the Yangtze River is so comfortable! The children especially like it! A satisfying trip to Suzhou!
Original TextTranslated by Google
Response from Property: We are very happy to provide you with a satisfactory accommodation experience. Your praise is an encouragement to us. We are always committed to creating a cost-effective, elegant and well-equipped living space so that every guest can feel the warmth and comfort of home. The love of children is our driving force. We look forward to your visit again and sharing a good time.
Guest User
Yitel Deluxe Double Bed Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 1, 2024
It was a very good stay. Everyone's service was very enthusiastic. The room was clean and sanitary, the layout was warm, the facilities were humanized, the surrounding environment was beautiful, the travel was convenient, and the check-in and check-out were very fast.
Original TextTranslated by Google
Response from Property: We are very happy to provide you with a pleasant stay experience. Your satisfaction is our motivation. Thank you for your recognition of our service, room hygiene, facilities and surrounding environment. We will continue to work hard to ensure that every guest can enjoy convenience and comfort. Looking forward to seeing you again!
Guest User
Yitel Deluxe Big Bed Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 22, 2024
I chose this hotel to accompany my child to study in Suzhou and stayed for 26 nights. The hotel is in a good location, right next to the subway, very convenient for travel, the front desk service is enthusiastic, the room is clean and tidy, the breakfast is also very rich, overall very satisfied!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel as the place for you and your children to stay. I am very pleased to learn that our geographical location, transportation convenience, front desk service, room hygiene and breakfast quality have left you with a good impression. Your high evaluation is an encouragement to us, and we look forward to becoming your warm choice in Suzhou again in the future.
Guest User
Yitel Business Room
Stayed in Jul 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 30, 2024
The hotel is very cozy, the service attitude is very good, the environment is clean and tidy, the price is affordable, and the location is good. There is a subway entrance across the road from the hotel, which is very convenient for travel. Next to it is Dushu Lake. It is very pleasant to take a walk along the lake at night. Highly recommended!
Original TextTranslated by Google
Response from Property: Thank you very much for your high evaluation and support. We are committed to creating a warm atmosphere like home for every guest, providing considerate service and comfortable environment. We are glad that you can enjoy our geographical advantages and surrounding beautiful scenery. We look forward to welcoming you again in the near future and bringing you more pleasant experience.
.Oasis
Yitel Deluxe Big Bed Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 5, 2024
The room is clean and tidy Facilities: complete Service: very good and patient Sanitation: very clean
Original TextTranslated by Google
Response from Property: Seeing your recognition of us, I am so excited that I can't express it in words. It's hard to find a soulmate who understands you. We use the best and most practical things to make your experience warm and stress-free, practical but not flashy. Your feelings are our affirmation. We will continue to work hard~ Looking forward to your next stay~