Neqta Suzhou East Taihu Lake Reviews

Great location for where I wanted to be in Wujiang. No issues whatsoever!

Not bad.

Nice hotel and clean. Good location near the outlets. There are restaurants nearby.

Katie did a great job. She was very friendly and professional. She issued my invoice and mailed it super quickly. Thanks

Very happy with my stay! Katie Zhou and her team have great service!

Perfect place. Always stay there in Suzhou

This was my first time visiting Suzhou and I booked a double room. The lady at the front desk was enthusiastic and professional. She upgraded us to a suite for free. My husband and I were very surprised and satisfied. The room is clean and hygienic, and the breakfast is basically enough to satisfy my appetite. The takeout was also delivered to my room. It is very close to the outlet, Suzhou Bay Resort, Suzhou Bay Grand Theater and Museum, and it is very convenient to travel. I recommend everyone to stay here!

I came to celebrate my birthday with my family, and I communicated with the hotel to see if they could decorate it a little bit. As a result, I had a great experience👍👍Thank you so much! The room is spacious and comfortable, with extra coffee and juice, and responsive service. You can always find someone at the front desk, and the service is particularly good👌It is also very close to East Taihu Lake, and it is also very comfortable to ride a bike for a walk. I will come again next time~ Thank you again

During the May Day holiday, the room rates in Suzhou were outrageous, with some quadrupling. However, the service did not quadruple. I saw by chance that the environment of this hotel was not bad, and there was an Outlet Museum nearby to visit, and the price during the May Day holiday was not that outrageous. It was a bit far from the city, but it was okay to drive by yourself. Parking in the surrounding area was free during the May Day holiday, and there was no traffic jam. If you go to Zhouzhuang the next day, it is not too far. Because it happened to be a child’s birthday, I learned about the hotel’s services. The hotel staff helped apply for a fruit plate. Later, because we didn’t check out early, the hotel also mailed us a gift box. It happened that my charger was also left at the hotel. The hotel contacted me quickly. And I received the item the next day. Sure enough, it is worry-free to travel to a hotel with good service. I will consider this hotel next time I drive to Suzhou. Thank you Xiao Zhang for following up. By the way, after explaining to the hotel, the hotel will also provide toothbrushes and slippers for children. Not bad.

The morning was good, the surrounding environment was also very good, it was a good tourist resort, the waiter Xiao Liu was also very considerate, smiling at the guests, very thoughtful, full of five-star praise

Because the hotel I stayed in for the 4.6 East Taihu Half Marathon was by the East Taihu Lake and opposite the Sasseur Outlet. The store provided three optional drinks, the service was very considerate, and the coffee quality could be improved 🥹 The night view outside the window was great. The air conditioner in the room I stayed in might have a problem. It was getting hotter and hotter in the cooling mode. I couldn't stay here after running the next day. I was glad that I didn't come back too early. It is worth praising that the hotel moved up the breakfast time to 6:30 because of the half marathon. This is worth praising. The front desk receptionist also took the initiative to remind and asked if I was participating in the marathon. The feeling was good, which shows that the hotel was attentive and seized the opportunity to provide good service.

I don't understand why so many ceiling lights in the room are broken. I didn't know when I checked in during the day. I found out at night that the entrance was very dark and all the lights on the TV were broken. Why don't you repair so many broken lights? The entrance is all black walls. This broken light is very disgusting. There is noise at night. I don't know where the current comes from. I didn't sleep well at night. And the cleaner on the second day cleaned my room except the bathroom. The rest was still the same. The bed was not made and the slippers I had worn were left there in a mess. I thought it was not cleaned when I came back at night until I saw the garbage was taken away. It's really weird. First time I've encountered this. The hotel needs to strengthen training.

The scenery is really nice near Taihu Lake. I went there at night and saw the musical fountain. There is one on weekends. There happened to be a fireworks show on the night I checked in, but I was not in the room. I saw it when I came back. The greenery here is good, but it is too far to go anywhere. It takes an hour to take a taxi. I cooked for two days and spent hundreds of dollars on taxis. The front desk guy was good and brought me coffee. I want to say something about breakfast. Why is it that when I went to have breakfast at 8:30, many things were already cold? The dishes were not hot, the corn was not hot, and the sausages were not hot either. This is too bad. Hotels must pay attention to this. The good reviews here are half because of the scenery.

I've stayed here many times when I was on business in Wujiang. It's pretty good.