Home Inn neo (Suzhou GuanQian business Street) Guest Reviews
4.6/5
Very Good
1826 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1826)
Positive reviews(1732)
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Awesome rooms(388)
Easy to get around(273)
Convenient location(259)
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Friendly front desk staff(138)
Close to metro(130)
Average sound insulation(128)
Delicious breakfast(57)
Negative reviews(94)
Guest User
Business Queen Room
Stayed in Mar 2024
Couples
12 review
4.5/5
Great
Posted on Apr 5, 2024
The room is big enough for 2 pax with 2 big luggages. Room come with tooth paste and tooth brushes, shower gel, towels, paper cups... not mugs. Location of the hotel is good, walking distance to subway station, walking street and some attractions. The lobby is at 1st floor, you won't notice standing outside of the main entrance(G floor), cause there is no sighboard pointing it's the "HOTEL".
Response from Property: Dear guest, hello! Thank you for your stay and comments! Your satisfaction is what Xiaoru has always pursued. Xiaoru is very happy that you had a pleasant experience during your stay. Xiaoru looks forward to your visit again. I wish you a happy life!
ChristinaChan
Suite
Stayed in Sep 2024
Travel with friends
8 review
3.2/5
Posted on Oct 17, 2024
This hotel is a great option if you are on a budget. The room is clean and spacious which excelled our expectations for the price. However, the walls are thin and we could hear exactly what was happening outside the hotel which was a slight issue for us.
Overall, a decent hotel for the price but would advise to look for another one if sensitive to noise.
Response from Property: 尊敬的賓客:您好!非常感謝您入住我們酒店,非常抱歉在您入住期間給您帶來不便我們深感歉意。酒店前台有耳塞,如需幫助請與我們聯繫,人生一場有一場的相遇,都是莫大的緣分,非常感謝您的支持,願在以後的旅途中。與您一起共度美好時光!
Anonymous User
Family Room
Stayed in Nov 2024
Other
4 review
5.0/5
Outstanding
Posted on Nov 21, 2024
Near Leqiao metro station. There are many restaurant around the hotel.
Response from Property: 尊敬的賓客:您好!感謝您的入住與讚賞!很高興 能為您的出遊帶來美好的時光。您的讚賞給與酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,祝您生活愉快!
KS
Queen Room
Stayed in Jul 2024
Other
1 review
4.0/5
Very Good
Posted on Jul 24, 2024
Receptionist with specs was appealing, attentive and helpful. Free laundry and drying services were simply perfect for the summer. Hotel, just a stone’s throw away from the MRT station, was strategically located in the city with bundle of good foods and shopping district nearby. It was worth the money and definitely my choice again during the next visit!
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為 每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我 們會繼續努力時刻準備着您隨時回來。
Chian Tung
Suite
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 25, 2024
Clean and spacious room. Laundry service provided is very useful.
Response from Property: Dear guests: Hello! Thank you for staying in our hotel and thank you for your affirmation. We will continue to work hard to do better and let more guests experience better service to every guest. Suzhou is a beautiful city and welcomes you to come again! I wish you a happy life!
Guest User
Queen Room
Stayed in May 2024
Family
27 review
3.7/5
Posted on Jun 13, 2024
NEARBY METRO STATION
HOTEL DOWNSTAIR A LOT STREET FOOD AND WALKING DISTANCE TO "GUAN QIAN BUSINESS STREET.
Response from Property: Dear guest: I am very glad that you had a wonderful holiday at the hotel with your friends. Your review is an affirmation and encouragement for our best service. We still have many promotions, please continue to pay attention to us and welcome you to visit again!
Thu
Queen Room
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Sep 7, 2023
Nice hotel and service!
Will book again next time! thank you!
Response from Property: 尊敬的賓客,您好。感謝您的入住和選擇哦!能讓您住的滿意就是小如最大的期待了呢。您的滿意就是小如前進的動力。小如會繼續努力的,爭取為每一位入住的賓客都能提供優質的服務。期待您的再次光臨哦!祝您生活愉快!
Tick Sang
Business Queen Room
Stayed in Sep 2024
Couples
5 review
4.5/5
Great
Posted on Sep 20, 2024
Good and convenient location
Response from Property: 尊敬的賓客:很高興您在酒店和您的朋友們度過了一個美好的假期,您的點評是對我們 服務最佳的肯定與鼓舞。我們還有很多優惠活動,請您繼續關注我們,歡迎您再次光臨!
Chee Xian Soo
Queen Room
Stayed in Nov 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Nov 14, 2023
Good to stay
Response from Property: 尊敬的賓客: 您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持繼續努力, 相信我們一定會做的更好!感謝一直的支持!祝順安!
Guest User
Queen Room
Stayed in Aug 2023
Couples
1 review
1.7/5
Posted on Aug 7, 2023
not good
Response from Property: Dear host, hello: the inconvenience caused to the owner, the small one is really sad, and the small one will make rectification immediately. I hope the host can come again to see the small one and provide comfort for the owner. Clean living environment and Warm service, I wish the owner happy every day and everything goes well~Respondent: Love you Xiaoru!
Guest User
Queen Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 19, 2024
The room is very clean, the front desk lady is very enthusiastic, the cleaning lady is also enthusiastic, the location is in the Guanqian Street commercial center, the surrounding business is very prosperous, and it is a two-minute walk from the subway station, which is very convenient. I will choose this hotel again next time I go to Suzhou.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您的入住我們酒店,您的肯定就是我們的動力,煙雨如江南,山水如墨染。走在古色古香的街道上,歡迎您來到了美麗的蘇州。期待您的再次入住,祝您生活愉快!
Guest User
Business Queen Room
Stayed in Dec 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Overall it's OK, it's close to the scenic spot, convenient and cost-effective. As a tourist choice, it's not bad. At this price, overall, I'm satisfied.
Sanitation: OK
Environment: Quiet
Service: OK
Facilities: OK
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您 提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期 待您的再次光臨
Youyixunxue
Superior Queen Room
Stayed in Dec 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Dec 4, 2024
The transportation location is very convenient. There is a subway station next to the commercial street. The room would like to have a larger double bed. The front desk is very good. The breakfast is also quite satisfactory. Sisters who come to Suzhou can stay at ease. The only drawback is that I hope the renovation next to it will be completed soon, otherwise it will be a bit noisy at night haha~
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying in our hotel. The stream flows slowly, and time is soft. Thank you for your support. We will continue to provide the same good quality and more perfect service as always. Thank you for your support and love. Safety is the first priority when you go out! Looking forward to your visit again, I wish you a happy every day!
Guest User
Queen Room
Stayed in Nov 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Nov 21, 2024
It is only 3 minutes away from Exit 7 of Leqiao Station. It is close to Guanqian Street. The location is convenient, the staff is enthusiastic, the facilities are complete, and the service is good. The surrounding area is under renovation recently, but it is not noisy at all at night.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your review. Your satisfaction is our recognition. If you feel surprised, we will be infected by your surprise. We will continue to maintain this mystery and create more surprises for you. We look forward to your visit again and wish you a happy life. Thank you~
Guest User
Business Queen Room
Stayed in Nov 2024
Couples
9 review
5.0/5
Outstanding
Posted on Nov 17, 2024
The location is very good, close to the subway entrance and very convenient for travel, very close to Guanqian Street and the food street is right outside. The hotel environment is very good and close to the commercial street. The sound insulation is also very good. It is worth checking in many times
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您的入住與讚賞!很高興 能為您的出遊帶來美好的時光。您的讚賞給與酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受。,祝您生活愉快!