Building 1, Yangguang Tiandi Commercial Plaza, No.1688 Huanhu Road, Wuzhong District, Suzhou, Jiangsu, ChinaView Hotel Details
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Hilton Suzhou Yinshan Lake Guest Reviews
4.8/5
Excellent
1446 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1446)
Positive reviews(1405)
Reviews with photos/video(316)
Classy environment(155)
Secluded lake view(132)
Friendly front desk staff(117)
Delicious breakfast(106)
Large rooms(101)
Great swimming pool(34)
Close to metro(18)
Delicious buffet(14)
Negative reviews(41)
AdelinaK
Deluxe Lake-view Twin Room
Stayed in Jan 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 14, 2025
The double bed room with lake view is a steal at this price! Super big, with bath tub and definitely hitting Hilton standard for service and breakfast. Check out the high tea set too!
Response from Property: Dear Guest, Thank you for your staying at Hilton Suzhou Yinshan Lake. We appreciate your nice comments. Looking forward to your coming back.
Anonymous User
Deluxe Double Room
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 26, 2024
The concierge staff kindly upgraded our room during check in. The room was very spacious and comfortable. Staff were friendly and helpful throughout. There were a variety of items for breakfast and we especially loved the local food options.
There are multiple food options in the mall that’s within 5 min walking distance from the hotel (尹山湖歌林公园). We had enjoyed our stay here.
Response from Property: Dear Guest, Thank you for your staying at Hilton Suzhou Yinshan Lake. We appreciate your nice comments. Looking forward to your coming back.
Anonymous User
Deluxe Lake-view Queen Room
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Outstanding
6/12
Response from Property: Dear Guest, Thank you for your staying at Hilton Suzhou Yinshan Lake. We appreciate your nice comments. Looking forward to your coming back.
博路斐
Deluxe Double Room
Stayed in Jul 2024
Couples
20 review
4.7/5
Amazing
Posted on Jul 21, 2024
it was a great location and good experience in the hotel, just a little problem with a pipe smell coming from the bathroom, other than that it was a great choice
Response from Property: Dear Guest, Thank you for your staying at Hilton Suzhou Yinshan Lake. We appreciate your nice comments. Thank you for your feedback. Looking forward to your coming back.
lin
Premium King Lake View
Stayed in Jun 2024
Couples
3 review
4.7/5
Amazing
Posted on Jun 13, 2024
Super spacious and clean room with a superb lake view and clean toilet with a bathtub. Amazing staff and hotel located 30 mins away from most attractions. There's a mall with cinema within 10mins walk. Overall, this is one of the best hotel I've ever stayed in.
Response from Property: Dear Guest, Thank you for your staying at Hilton Suzhou Yinshan Lake. We appreciate your nice comments. Looking forward to your coming back.
Guest User
Deluxe Double Room
Stayed in May 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on May 22, 2024
The transportation options around the hotel are exceptionally convenient, facilitating easy access to various destinations. Additionally, the proximity of Yinshan Lake enhances the scenic allure of the area, offering guests a tranquil retreat amidst natural beauty. I must commend the duty manager, Lorraine, whose unwavering enthusiasm and dedication significantly enhance the overall guest experience. Her attentiveness and professionalism are truly commendable, adding an extra layer of warmth to the hospitality provided at the hotel
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Response from Property: Dear Guest, Thank you for your staying at Hilton Suzhou Yinshan Lake. We appreciate your nice comments. Looking forward to your coming back.
Crane
Deluxe Lake-view Queen Room
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 4, 2024
Great location, close to the Yinshan Lake and a shopping mall. Room is spacious and the service is spot on.
Response from Property: Dear Guest, Thank you for your staying at Hilton Suzhou Yinshan Lake. We appreciate your nice comments. Looking forward to your coming back.
Bernardo Jr
Deluxe Double Room
Stayed in Jun 2023
Couples
2 review
4.5/5
Great
Posted on Jun 17, 2023
We had a nice view of the lake and there's a mall walking distance from Hilton. Breakfast was delicious. Front desk was so helpful especially on using Meituan to order food from Pizza Hut.
Response from Property: Dear guests, thank you for your recognition of the hotel's breakfast and service quality, we are happy to serve you, looking forward to your visit again, I wish you a happy life.
Ralph Mx
Deluxe Double Room
Stayed in Apr 2023
Solo travelers
48 review
5.0/5
Outstanding
Posted on Apr 23, 2023
Outstanding service and attention. The place is very good located, everything new, and wonderful view to the lake! Highly recommend it
Response from Property: Dear Guest, thank you for your staying at Hilton Suzhou Yinshan Lake. Hope you had a good night here. We appreciate your recognition of hotel location, environment and service. Located at Yinshan Lake, Hilton Suzhou Yinshan Lake is an ideal choice for leisure, business travel, meetings and events. We will continue working hard. Looking forward to your coming back again.
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Bob Frax
Premium King Lake View
Stayed in Jan 2025
Business travelers
13 review
5.0/5
Outstanding
Posted on Jan 19, 2025
Very nice hotel
Response from Property: 尊敬的賓客,感謝您選擇蘇州陽光城希爾頓酒店並給予好評。酒店坐落於蘇州吳中區尹山湖畔,近鄰獨墅湖,地理位置優越,交通便捷。我們期待與您再次相遇。
Samuelmhtam
Deluxe Lake-view Queen Room
Stayed in Apr 2023
Business travelers
73 review
5.0/5
Outstanding
Posted on Apr 25, 2023
The hotel is very new and service is good. The front desk manager Belle is very professional.
Response from Property: Dear Guest, thank you for your staying at Hilton Suzhou Yinshan Lake. Hope you had a good night here. We appreciate your recognition of hotel environment and service. Looking forward to your coming back again.
Guest User
Deluxe Double Room
Stayed in Oct 2022
Family
1 review
3.7/5
Posted on Oct 12, 2022
The hotel itself was very nice! Especially the evening buffet was very tasty. The floor in our room was quite dirty. Unfortunately almost nobody from the staff could speak English. In general we definitely recommend this hotel!
Response from Property: Dear guests, thank you for choosing Hilton Suzhou Yinshan Lake and for your comments.I will feedback your question to relevant departments. Thank you again for your comments.
Guest User
Executive Lake-view Room
Stayed in Jul 2022
Family
1 review
5.0/5
Outstanding
Posted on Jul 30, 2022
We had a great stay here thanks to the staff, especially Freda! Freda helped our family feel at home during our brief visit. The room was lovely and the buffet was delicious. We hope the pool is open next time we go back.
Overall the hotel gets a 9/10 but Freda gets 11/10!
Response from Property: Dear guest, thank you for your staying at Hilton Suzhou Yinshan Lake and giving us very good comments. We appreciate your recognizing our Font Office Manager Freda Yang who is very hospitable. The style of guest room is the combination of classic and modern, which is original from Suzhou Gardens. By the way, the swimming pool is open now. Looking forward to seeing you next time.
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Guest User
Deluxe Double Room
Stayed in Jan 2025
Travel with friends
7 review
5.0/5
Outstanding
Posted on Jan 4, 2025
The hotel has a good stay experience, with complete facilities, and takeaways can be delivered to the room by robots. The front desk lady is attentive, thanks to Suzy for her thoughtful service, and I look forward to staying here next time!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對蘇州陽光城希爾頓酒店的好評並附上美圖。很高興您對酒店設施設備及團隊成員服務的滿意,我們期待與您下次相遇。
Guest User
Deluxe Double Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 22, 2024
The hotel environment is very good, clean and tidy, and the room has been upgraded. It is worth recommending. Thanks to Liang Zichen of the concierge department for his service.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇蘇州陽光城希爾頓酒店並附上眾多精美的照片。酒店坐落於蘇州吳中區尹山湖畔,近鄰獨墅湖,地理位置優越,交通便捷。很高興您對酒店環境衞生、客房及團隊成員服務的認可,我們期待與您再次相遇。