Maisui Select Apartment (Suzhou City Life Plaza Branch)

Room was good, AC is available. Shower was clean, and the room was sound proof

On my booking it say 32nd floor but 1 end up in 9th floor,i arrived at 2:30 pm and the room was not ready, they ask me and my whole family of 6 to stay in a different room until it is ready in about a hour. Even when arrived at the temporary room the door won't open because the lock has no battery, then wasted over a hour for my room, there were 2 towels in the room, I booked the room stating it's for 4 adult and 2 child, and on the booking it says it can accommodate up to 6 guest. They told me the lock code is valid until 8 am the next day. There was no bottled water in the room. The bathroom door is very difficult to close, my mum and the kids definitely could not close it, shower head broken, toilet seat sliding left and right, tiles in bathroom looks like it's ready to fall off the wall. Room was dirty, only 4 pillows in the room, although I got the bottled water and 2 extra towels after contacting the hotel, it still wasn't good enough, there was a big bottle of shampoo for hair but tiny bottle for shower and only a quarter full, I do not recommend this hotel. I will not come back to this hotel even if it was free of charge😡😡

Very clean and nice apartments. Happy with the stay, recommended to others if traveling in a group.