Kimpton Bamboo Grove Suzhou

Kimpton Bamboo Grove Suzhou Reviews

Kimpton Bamboo Grove Suzhou

168 Zhuhui Road, Gusu District, Suzhou, Jiangsu, ChinaView Hotel Details
Kimpton Bamboo Grove Suzhou
Kimpton Bamboo Grove SuzhouKimpton Bamboo Grove SuzhouKimpton Bamboo Grove Suzhou
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Kimpton Bamboo Grove Suzhou Guest Reviews

4.8/5
Excellent
7474 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(7474)
Positive reviews(7402)
Reviews with photos/video(5570)
Well designed(1583)
Delicious breakfast(1467)
Garden view(1287)
Excellent room layout(268)
Located downtown(254)
Awesome gym(173)
Negative reviews(72)
Matcha Kyo
1 King Essential
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 29, 2024
The hotel is superb . Easily accessible to multiple locations and nearby restaurants . The room is spacious and clean , loving the huge bath tub, very Suzhou vibes. One of the best memory is the great breakfast especially the noodle soup!!!! So delicious that I’m still thinking about it till today. Highly recommend !
Response from Property: Dear guest, It's a pleasure for us to receive your review about your experience at Kimpton Bamboo Grove Suzhou. We are extremely delighted that you are enjoyed our room, breakfast and your stay here, We are looking forward to welcoming you back, please do come visit again soon!
Genevieve
1 King Essential
Stayed in Apr 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 18, 2024
This is a very nice hotel located in the old city of Suzhou. Service was excellent. We had dinner at the restaurant which was very tasteful. Breakfast buffet was a very good selection of both Chinese and western varieties. The rooms are super comfortable with a balcony. The hotel is equipped with a good sized gym, even with a Pilates reformer. The pool would have been tranquil if not for the life-guard, apparently also doubling duty as a swimming coach, giving loud instructions to two swimmers.
Response from Property: Dear guest, It's a pleasure for us to receive your review about your experience at Kimpton Bamboo Grove Suzhou. We are extremely delighted that you are enjoyed your stay here, We are looking forward to welcoming you back, please do come visit again soon!
Guest User
1 King Essential
Stayed in Dec 2023
Couples
5 review
5.0/5
Outstanding
Posted on Dec 22, 2023
We had an excellent stay at the hotel. The welcome was friendly from the moment we arrived to the time that we left. The room was clean and modern with a nice balcony view which brings in welcomed natural light. You could choose option of a power shower or a ultra cool bath. I liked the there were lovely Christmas themed decorations which brightened up the evenings. The aesthetics was very pleasing to the eye. The breakfast was fantastic- good options and also great service. The hotel is within a modern complex so you also had restaurant options on your doorstep. Also there is a subway station a few steps away- perfectly placed location. We would definitely come back to stay here. It’s a great option for couples, families or singles.
6/7
Response from Property: Dear guest, It's a pleasure for us to receive your review about your experience at Kimpton Bamboo Grove Suzhou. We are extremely delighted that you are enjoyed your stay here, We are looking forward to welcoming you back, please do come visit again soon!
Sunxiaojie
1 King Essential
Stayed in Jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Very modern hotel with strong Su Xhalou characteristics. The hotel is comfy and smart, and the staff are all very well trained. It is located in the old city center, which is very convenient to access to most places of interests. Will definitely go there next time when I visit Su Zhou. Highly recommended!
Response from Property: Dear SunnyGG79, It's a pleasure for us to receive your review about your experience at Kimpton Bamboo Grove Suzhou. We are extremely delighted that you are enjoyed your stay here, We are looking forward to welcoming you back, please do come visit again soon!
Guest User
1 King Essential
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Impressed by it's convenient location, clean and cozy rooms, and nice attentive staffs. Special thanks to Carl from Concierge, a smart young guy who has been extremely helpful. Will definitely come back next time.
Response from Property: Dear guest, It's a pleasure for us to receive your review about your experience at Kimpton Bamboo Grove Suzhou. We are extremely delighted that you are enjoyed your stay here, We are looking forward to welcoming you back, please do come visit again soon!
Andrew
1 King Essential
Stayed in May 2024
Solo travelers
5 review
4.5/5
Great
Posted on May 27, 2024
An attractive property in a convenient location, but best feature it staff who compensate for any deficit in competence and training, with the genuine warmth and enthusiasm. A great place to stay.
Response from Property: Dear guest, It's a pleasure for us to receive your review about your experience at Kimpton Bamboo Grove Suzhou. We are extremely delighted that you are enjoyed your stay here, We are looking forward to welcoming you back, please do come visit again soon!
Anonymous User
1 King Essential
Stayed in Oct 2023
Couples
3 review
5.0/5
Outstanding
Posted on Oct 10, 2023
One of the most impressive hotels I stayed in recent years. - Good value: hotel at same caliber would cost 2X ~3X more in first tier cities easily. - Friendly staff: aside from being offered an upgrade to one of the ground floor courtyard suites (thanks David!), everyone is genuinely friendly. - Top notch room/interior design: modern and high-end furniture/fixtures/appliances/accessories (huge TV). - TV accepts screen casting; also a Bluetooth speaker is on one of the bedside tablets. These are small things but makes the stay much easier to be personalized and enjoyable. - Of course the curtains are motorized. - Only complaint, that's is, if you come here to work, there isn't a proper desk for your laptop etc other than a small round coffee table. But I suppose that's intentional, maybe? ;-P
6/12
Response from Property: Dear guest, It's a pleasure for us to receive your review about your experience at Kimpton Bamboo Grove Suzhou. We are extremely delighted that you are enjoyed your stay here, We are looking forward to welcoming you back, please do come visit again soon!
Guest User
Essential Room
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Fantastic stay all round with fantastic amenities and a great location in a quieter part of the Old Town.
Response from Property: Dear guest, It's a pleasure for us to receive your review about your experience at Kimpton Bamboo Grove Suzhou. We are extremely delighted that you are enjoyed your stay here, We are looking forward to welcoming you back, please do come visit again soon!
Jean
1 King Essential
Stayed in Apr 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Excellent hotel room, service and food. Would love to stay more nights. Will definitely be back
Response from Property: Dear guest, It's a pleasure for us to receive your review about your experience at Kimpton Bamboo Grove Suzhou. We are extremely delighted that you are enjoyed your stay here, We are looking forward to welcoming you back, please do come visit again soon!
George27
1 King Premium River View
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 30, 2024
Place is beautiful. Lots of nice bars and restaurants within a 1 min walk from the hotel.
Response from Property: Dear guest, It's a pleasure for us to receive your review about your experience at Kimpton Bamboo Grove Suzhou. We are extremely delighted that you are enjoyed your stay here, We are looking forward to welcoming you back, please do come visit again soon!
Guest User
1 King Essential
Stayed in Feb 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 15, 2024
What a beautiful hotel! Superb service. Great for a weekend getaway trip. Will definitely be staying there again!
Response from Property: Dear guest, It's a pleasure for us to receive your review about your experience at Kimpton Bamboo Grove Suzhou. We are extremely delighted that you are enjoyed your stay here, We are looking forward to welcoming you back, please do come visit again soon!
MichelleNR
1 King Essential Outdoor Living Area
Stayed in May 2023
Family
1 review
4.5/5
Great
Posted on May 4, 2023
Very nice stay at Kimpton Bamboo Grove, a bit further from the hustle and bustle of main attractions but perfect for those wanting a bit more privacy. It’s next to a mall with a lot of restaurants and bars but noise wasn’t an issue even during the May holiday. Wonderful service from Wendy and Derek (concierge) who helped us arrange visits and also made sure the stay for our 7 month old twins was comfortable! They have a nice pool and gym (but no spa) and free happy hour daily at their scenic bar. Their breakfast had a nice range of local and western options and we enjoyed sitting outside next to waterway.
Response from Property: Dear Guest, thank you for staying with us Kimpton Suzhou Bamboo Grove hotel. We are glad to hear that you have a wonderful stay. If there's anything we can improve for the facility and environment please feel free to comment. We will see you next time and thank you again for your feedback!
Guest User
1 King Essential River View
Stayed in Oct 2023
Couples
1 review
3.7/5
Posted on Oct 26, 2023
The location of the hotel is not bad; however, there were a few issues: the AC did not work and it was soooo warm in the hotel room. There were mosquitos in the hotel room even though it’s the end of October. The shower room door would not close entirely. Overall it’s not really worth the price.
Response from Property: Dear guests, we regret that we were not able to provide you with a pleasant stay. We are really ashamed of your feedback about the hotel hardware and equipment problems, and have truthfully shared them with the management and actively seek solutions. I hope you will return to Gusu City again and consider giving us another chance to serve you and let you see our improvement!
イクちゃん
1 King Essential
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The room is clean and modern. The breakfast is delicious. I will come again.
Response from Property: Dear guest, It's a pleasure for us to receive your review about your experience at Kimpton Bamboo Grove Suzhou. We are extremely delighted that you are enjoyed your stay and breakfast here, We are looking forward to welcoming you back, please do come visit again soon!
AE0121
1 King Essential Outdoor Living Area
Stayed in Oct 2023
Other
1 review
5.0/5
Outstanding
Posted on Oct 7, 2023
Located close to the metro Nanyuanbeilu on line 5 the hotel is situated within an upmarket shopping complex with lots of food and drink options. The staff are friendly and welcoming and the rooms are modern and chic. A twenty minute walk onto Suzhou old town. Note for Google maps users, the hotel is NOT where Google thinks it is. Use the map thru trip.com or contact the hotel for accurate directions.
Response from Property: Dear guest, It's a pleasure for us to receive your review about your experience at Kimpton Bamboo Grove Suzhou. We are extremely delighted that you are satisfied our hotel and service, We are looking forward to welcoming you back, please do come visit again soon!