Indigo Hotels in Suzhou

The hotel is quite new and is well located next to a major shopping center in Suzhou's ”new”er district. Check in was quite smooth and staff at front desk is very helpful. The room was well appointed but slightly disappointed at the slightly small-ish living space due to the large bathroom, a smaller than expected walk-in closet with little room for suitcase and lack of larger/second sofa in the room which made lounging a bit more difficult in the room. The room was otherwise comfortable with curtain wall glazing allowing good light penetration, the bedding is good with most IHG products, and the bathroom is comfortable with a large egg-shell type bathtub with excellent view outside. I am slightly disappointed with the breakfast, which although had most of what is on offer at most 5 star hotel, is a very self service affair even with coffee. I found the breakfast selection slightly below average and the western offering is slightly below par (The hotel is mainly forcused for domestic visitors and without international TV offerings) but I have a higher expectation for a five star hotel. The breakfast feels more like a canteen than a five star hotel breakfast, and although quite relaxing it is a bit under serviced iimho. Overall it is a good hotel and well connected with conveinent access to metro. Staff are friendly and helpful and the hotel is well appointed. I didn't have a chance to use the amenities of the hotel but from what I gather they are quite well appointed as well. I would say the F&B at the hotel is a bit of a let-down and the room can benefit with larger living space.

Modern hotel in excellent condition. Offers chairs and tents for outdoor use but very limited supply available. High quality offerings of Chinese and international foods. Spacious rooms with good views.

I stayed at Hotel Indigo Suzhou Jinji Lake during my trip to Suzhou. The butler Scott called me in advance to ask about my preferences and upgraded me to the best lake view room, which was very considerate. Aunt Zhang on the 6th floor worked very hard and folded my clothes every day, and was always available. The ladies in the restaurant, Minne Wu and Kelly Tian, ​​and the chef Bond in the dessert house were all very considerate. They reserved a window seat for me every day and specially prepared my favorite nectar water. This series made me feel very valued. I really like the staff of this hotel. All the details are perfect. Knowing that I was leaving the hotel today, they specially asked the chef to make my favorite egg tarts for me to take away. This experience was so good, and I will definitely stay here again next time!