Suzhou Hotels with Pools

We stayed for 4 nights and its one of the best hotel we stayed! The service from the front desk by Yu Xing was very good. He was very polite and friendly. He was also very prompt with our request to make a room change (to one with a better view) and gave us a few options. Liu Xiao Qing from room services was also very kind and helpful - she helped us booked food delivery because we were unable to do so (no china number). Huang ahyi/ Huang auntie also helped to clean the room and provided washing detergent and washing bag such that we can wash our clothes and hang in the toilet! The room was also super clean and she is super friendly. Will totally recommend this hotel if you ever visit Suzhou. There is also free panmen access for hotel guests and I think its super worth. Panmen was beautiful!

We stayed there for one night with our two children. The room was lovely and all the staff were very friendly. Horizon Lounge was nice and spacious, although food and beverage choices were slightly limited. Right next to a huge shopping mall and a short taxi away from some famous tourist attractions such as Hanshan Temple. Overall a lovely stay.

👥 Staff is super friendly and helpful 📍The location is great, near from the subway, Pingjiang Rd and railway station 🛏️ The bed and pillows are comfortable and cozy 🚭The “bad” part: I booked a nonsmoking room, but the room that I had smelled like somebody smoke some minutes before 🥴 (750) In addition, only one of the contacts (European style) has energy The carpet needs to be cleaned, it has stains in several areas and looks bad

Location is perfect. Jinji lake. Shopping mall with eateries and million shops, metro station, all in walking distance. Room was spacious. Bed was a bit soft for me, heating/AC worked well, amenities were fine. We tried the swimming pool, view was nice from the 27th floor. There was a weird noise, every 8-10 minutes a bang on the wall coming from above in the middle of the night for 1-2 hours. I guess we were just not lucky with those neighbors...

Check-in was efficient. Our room was clean, the bed was comfortable, and the shower was excellent. Moreover, we had a good selection of English language television channels to watch. Access to public transport is easy, as the subway station is very close, and there are share bicycles in the vicinity. My only complaint about the hotel was the duvet. Despite the air conditioning, it felt too hot with the duvet on. Staff should have put on summer duvets. Over all, however, we had a very good experience and recommend the Hilton.

I brought my family to a hotel with a very good environment next to Tongli Lake. The waiters were very friendly. When checking in, a young lady provided welcome tea. The person who checked in was a girl named Qiu. Seeing that there was an elderly person with limited mobility, she offered to help us coordinate to a room close to the elevator. The service was attentive. Housekeepers Xiaohui and Xiaoyu helped push our luggage and accompanied us to the room. The rooms are spacious and well-equipped, and the price-performance ratio is very high. Thank you ladies for your considerate service. My family is very satisfied.

Hotel is perfectly localed beside big shopping mall and the lake. Staff very friendly, even got a room upgrade for free. Breakfast is huge and very good quality. Anyway, the windows are locked and can’t open. AC didn’t work properly, only turns on at the highest wind level which is too noisy to have a good sleep.

The front desk service is brilliant. The hotel is within walking distance to the nearest Metro station(东方之门站). Great bar and SuMianFang(苏面坊)are within the hotel. Definitely will come back to this hotel in my next visit to SuZhou. One of a kind. ⭐️⭐️⭐️⭐️⭐️

Very good Hotel and excellent location and great service staff. Special mention to Cici and Chloe who are very very helpful. Room does need an upgrade as some of the things are too old. Hotel is close to 20 years old and will undergo renovation but does not affect the staying experience. Will return to stay at hotel next time in October

Overall, my experience staying at the Suzhou Regency Hyatt was just “ok”. Which is a shame because I chose the Hyatt brand based on it’s standard of high service and quality. We told the hotel ahead of time that it was a special event for us but all that awaited us was a simple “swan” design set on the bed, in which almost every hotel in China does even without asking. In addition, there was a note left by the bed to give a 5 star review because of it. Later the next morning, as we were about to just jump into the 3F pool, we were informed to buy a swimming cap to swim. First off, I don’t mind the swimming cap rule as every hotel is different, but please inform your staff to remind guests before entering the pool area, not after the fact. At the end of the day, for the price we paid, there are many other hotel options around the same area that may give a better experience or service.