Swindon Central

We stayed just before Halloween, and there were decorations and games for the kids in the reception area. Our room was spotless, with lots of natural light, and the gorgeous comfy beds we've come to expect! All the staff were super helpful and knowledgeable- but shout out to Laura, Aggie and Nat who all went above and beyond to make our stay (and especially our 6 year old son's stay) extra special! 100% recommend x Oh, had great food, including the Crunchie Cheesecake...

This hotel was almost perfect. If I cud give it 99.9% I would! Lol. The beds great, food exceptional, staff amazing. Why did u lose ur 10th of 1%? No decaf teabags!!! Staff were apologetic but couldn't help, but please management sort it soon as we will be returning.

This was a really nice Premier Inn - just what you expect from one - at a time when not all Premier Inn’s seem to offer what was once standard anymore. It was nice and clean inside, had pleasant staff and a comfortable room. It is not particularly central and there isn’t too much around there, but it’s perfect for a stopover and well-priced.

This was an unexpected stay due to traffic /weather but it was very pleasant. Very clean and tidy and very friendly. Could have done with the pub next to it serving food until a bit later though

No air con, painfully uncomfortable heat. Fan did nothing. Only one towel provided for two people. No iron available. Phone never answered all morning. Went in person to ask for early check in and she said ‘she was on her break’ but the phone wasn’t answered from 9-1pm. Didn’t advise us of a charge for checking in one hour early until we arrived at 2pm with our belongings. Breakfast was expensive and cold; things were not put out and dishes empty. Yoghurt had clearly been frozen. When the juice ran out, a carton of concentrated juice was put out. When asked why it was different as the two drinks looked different, was told it was the same that was in the drinks cylinder which clearly wasn’t true. Overpriced and under delivered

Absolutely Brilliant experience - from book-in to check-out ! The Reception Staff are Ace - pleasant, polite, AND helpful ! 🥇🏆🌟👏 BOOK-in at Reception was easy, efficient, and a pleasure ! I didn’t have to do it online ! There was a good selection of food - and it was very well-prepared, and timely served by very observant and pleasant staff 🏆🥇. My room was very comfortable, spotlessly clean, and the bed was absolutely lovely - a good height and a firm ish mattress. All the equipment worked fine, and all the complimentary items were present - with more available. 🏆🥇. Everyone - and Everything - was Absolutely Fine. It’s the Staff which make or break a hotel - and the Staff here, hped make it the lovely experience I had. Many thanks to each and everyone of you. 🥇🏆🌟 👏😀