Sydney Harbour Marriott Hotel at Circular Quay

My stay at the Marriott Hotel at Circular Quay during my Sydney trip far exceeded my expectations. The hotel's location is absolutely fantastic; it's just a few minutes' walk to Circular Quay, the Sydney Opera House, and the Harbour Bridge, making it incredibly convenient to get to The Rocks and the ferry terminal. Exploring the sights was effortless. I booked a harbor view room, and the floor-to-ceiling windows offered iconic Sydney Harbour views. The sunrise and evening bay scenery were absolutely stunning, creating a truly atmospheric experience. The room was clean and tidy, the bedding was soft and comfortable, and the soundproofing was excellent, ensuring a very peaceful rest. The front desk and concierge staff were patient and efficient; check-in was smooth, and they even provided thoughtful local tips. The hotel's gym and indoor pool were well-maintained, and the executive lounge offered a rich and refined selection of breakfast items, drinks, and snacks. Whether for a sightseeing vacation or a short business trip, this is a top-notch accommodation choice in downtown Sydney. I'll definitely choose to stay here again on my next visit.

I booked a room with a view of the Sydney Harbour Bridge, but when I checked in, all I saw were buildings right opposite my window when I opened the curtains. I had to stand to the side of the window to barely catch a glimpse of the bridge. This was completely different from the photos when I booked, and I feel scammed and very disappointed. Also, the breakfast selection was extremely limited; I almost didn't want to eat there on the second morning.

The hygiene was absolutely terrible! I can't believe they'd use a floor-cleaning towel for guests to dry themselves with. I've never seen such a dirty bath towel given to a guest. The worst part is I had already used it once before realizing the entire towel was filthy! They said they'd follow up on the issue, but after two days, I haven't heard anything back. It seems they just brushed it off without any resolution.

The hotel's location is incredibly convenient; you can walk to all areas of the city. Circular Quay is just a 5-minute walk, and you can easily stroll to the Sydney Opera House and the Harbour Bridge. Plus, you can even see the bridge from your hotel room, which is fantastic!

It's quite lively here. For the Grand Theater view room, you'll need a higher floor to get an unobstructed view, otherwise it's just 'okay'.

This hotel only deserves a 1-star rating, and that's solely for its location! It's a 5-minute walk from the Sydney Opera House, but the hygiene is absolutely terrible. On our first night, my husband got bitten. We reported it to the front desk, and without any explanation, they just moved us to another room! The new room, however, still had biting insects, and I got bitten too. I didn't even bother asking for another room because it's highly likely that every room in this hotel has bugs! As a Marriott member, I am truly disappointed!

The hotel's location is excellent, within walking distance to Circular Quay and the pedestrian street. However, the room facilities, especially the bathroom, are a bit outdated, and the breakfast selection is limited.

Extremely satisfied, their professionalism truly deserves praise. I booked rooms overlooking both the Opera House and the Harbour Bridge. From the rooms we were assigned, the Opera House view had a better layout and angle. My photography skills aren't great, so the view was even more impressive in person. The service was very warm; they knew it was Chinese New Year and even gave us some candies.