The York by Swiss-Belhotel

The York by Swiss-Belhotel Reviews

The York by Swiss-Belhotel

5 York St, Sydney, AustraliaView Hotel Details
The York by Swiss-Belhotel
The York by Swiss-BelhotelThe York by Swiss-BelhotelThe York by Swiss-Belhotel
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The York by Swiss-Belhotel Guest Reviews

4.1/5
Very Good
120 review
Verified reviews
Location4.0
Amenities4.1
Service4.1
Cleanliness4.1
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All Reviews(120)
Positive reviews(111)
Reviews with photos/video(6)
Awesome stay(9)
Negative reviews(9)
Rainbow
SwissSuper Suite Three Bedroom
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Great Stay! The 3-bedroom apartment has 2 bathrooms. Suited for a family trip. Also have laundry facilities in the apartment itself. Proximity to Sydney's main attractions too! Staffs at the Reception very friendly and helpful.
Response from Property: Dear Rainbow,thank you for the review and we are so glad that your family enjoyed the stay and the staff looked after you, Helpfulness and friendly is what we do best.
Guest User
One Bedroom Suite
Stayed in Jul 2023
Business travelers
4 review
4.0/5
Very Good
Posted on Aug 3, 2023
Great location and very spacious with good sized balconies
Response from Property: Dear Guest thanks for the review and your comments
Bonnie Lu
Studio Apartment
Stayed in Jul 2022
Business travelers
1 review
3.5/5
Posted on Aug 12, 2022
Good location
Response from Property: thank you for your review
Steven Iskra
Studio Apartment
Stayed in Aug 2022
Couples
5 review
4.0/5
Very Good
Posted on Aug 6, 2022
This hotel is very dated, needs to be freshened up dramatically,. When I walked in the room my comment was OHH this is it., the air con system would be 25 years old and dirty ., quite disappointing considering the fantastic location
Response from Property: thank you we have begun to make changes and its looking great
Guest User
Studio Apartment
Stayed in Jul 2022
Business travelers
1 review
4.5/5
Great
Posted on Aug 2, 2022
Staff were helpful and pleasant to deal with. Room was a 1 bedroom apartment and very well appointed. I did have to ask for coffee and teabags to be replaced and that did not happen but I could have simply got some from reception if a big issue. There is no restaurant or coffee bar in the hotel but plenty of options outside or the kitchen could be used for making yourself
Shibushixxa
Two Bedroom Suite
Stayed in May 2024
Family
4 review
4.2/5
Very Good
Posted on May 7, 2024
The hotel is in a very good location, very convenient to the opera house, and there are two Coles and many pharmacies around, which makes shopping very convenient. I would like to give special praise to the front desk, a young man with medium-length, slightly curly black hair, who was very patient and friendly. After we checked out, we found that we forgot something in the room, and he immediately went up to help us get it. The breakfast was very good, and it was in the five-star hotel next door. The front desk can store luggage. The hotel has complete facilities, but it is a bit old, but I am quite satisfied with it overall.
Original TextTranslated by Google
Response from Property: Dear Shibushixxa,thanks for the images and so glad you enjoyed your stay with us. The views and breakfast are a real bonus and we ar glad you enjoyed the Sydney experience in your apartment.
수저
Studio Apartment
Stayed in May 2024
Couples
3 review
4.2/5
Very Good
Posted on Jun 15, 2024
The view isn't bad, and it's nice that there's a kitchen and a spacious room, but the kitchen is a bit messy. The tiles in the kitchen were very slippery, probably because the people who stayed there before had oil splattered after grilling meat.
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Guest User
One Bedroom Suite
Stayed in Mar 2024
Family
4 review
4.2/5
Very Good
Posted on Mar 9, 2024
The location of the hotel is very good. It is close to attractions and shopping malls. It is very convenient for sightseeing, shopping and dining. The wash basin in the hotel bathroom is a bit shallow, and the water can easily overflow when the water is not flowing smoothly.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to review and comment about your stay with us. IT is great that you enjoyed the accommodation and facilities.
Laobai
SwissSuper Suite Two Bedroom
Stayed in Dec 2023
Business travelers
185 review
5.0/5
Outstanding
Posted on Jan 10, 2024
Because it happened to be too far away, we chose many hotels at that time which were quite expensive until 9:00, and the one we chose was affordable for the price of one of my rooms. In the end, we couldn't check in and got an extra bed. The service was very good and highly recommended.
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Response from Property: Dear Laobai ,Thank you for your PERFECT rating!It’s rating like yours that keep our staff motivated to keep providing an excellent standard of customer service to our guests.RegardsThe York Team
Satoru.T
Two Bedroom Suite
Stayed in Sep 2023
Family
9 review
5.0/5
Outstanding
Posted on Sep 30, 2023
The room was very spacious and I felt comfortable. The front desk staff was also kind.
Original TextTranslated by Google
Response from Property: Dear Satoru,Thank you for taking the time to leave a review on our hotel. We are glad that you enjoyed our spacious apartments and had a great stay with us.Looking forward to welcome you again.Regards,The York Team
Guest User
SwissSuper Suite Two Bedroom
Stayed in Feb 2024
Family
4 review
2.2/5
Posted on Feb 14, 2024
The infrastructure is outdated. The key is that it is located in the middle of the main road. It is very noisy. Moreover, this hotel cannot negotiate anything. It is not possible to change the room type. It is not possible to lower the room type in order to stay together. It is so noisy that I can't sleep and ask to change the room. I will refund. Not to mention, there was no negotiation at all, it was very poor, and we booked it during the Spring Festival. The price was also very expensive. It was the same price as the Sofitel next door. It is better to stay at the Sofitel. If you have poor sleep quality, try not to book here.
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Response from Property: Thank you for your review and feeback
Guest User
Two Bedroom Suite
Stayed in Feb 2024
Family
4 review
3.0/5
Posted on Mar 1, 2024
The location is good, but this hotel is in the middle of a road, surrounded by roads, not far from the elevated highway. I couldn't sleep at night. It was very noisy. I asked the hotel to adjust the room and they didn't give me a room adjustment or a refund. I saw it before After reading the review, I don’t know how other people sleep at night. I booked for three nights and changed hotels after one night. The other two nights were completely lost. I was very unhappy. Please try not to book this hotel.
Original TextTranslated by Google
Response from Property: Dear Guest Thank you for your review and comments, we can always do better and we appreciate your feedback.
Guest User
SwissSuper Suite Two Bedroom
Stayed in Aug 2023
Family
25 review
5.0/5
Outstanding
Posted on Aug 24, 2023
I stayed for three days, the location is great, the hotel is beautiful, there is a balcony, the scenery is very beautiful
Original TextTranslated by Google
Response from Property: Dear Guest thanks you for taking the time to stay with us and share with us your experience, we appreciate your kindness
Guest User
Studio Apartment
Stayed in Jul 2023
Family
2 review
5.0/5
Outstanding
Posted on Sep 26, 2023
The room facilities are good, big sofa, big TV. In a prosperous area of ​​the city, a small balcony can enjoy the street scenery. Comfortable and cozy. It’s very convenient to go out and eat by car
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for the great review and ratings. We are glad that you enjoyed your stay with us. Looking forward to welcome you again.RegardsThe York Team
Guest User
Three Bedroom Suite
Stayed in Feb 2024
Family
22 review
5.0/5
Outstanding
Posted on Apr 29, 2024
A family of six lives here, very satisfied
Original TextTranslated by Google
Response from Property: Dear Guest thank you for the review and comment about your time at the York apartments, we appreciate you staying with us and look forward to your next stay.