Crowne Plaza Syracuse Reviews
Crowne Plaza Syracuse
701 E Genesee St, Syracuse, United StatesView Hotel Details
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1 night
Crowne Plaza Syracuse Guest Reviews
3.8/5
Good
115 review
Verified reviewsLocation3.9
Amenities3.7
Service3.8
Cleanliness3.9
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All Reviews(115)
Positive reviews(83)
Reviews with photos/video(1)
Negative reviews(32)
Cooperleyb
Standard Room
Stayed in Nov 2023
Business travelers
19 review
Outstanding
Posted on Dec 1, 2023
Hotel in a classical circular architecture, each room is like a pizza slice, you deserve to stay if you love architecture!
Response from Property: Thanks for the Review! We hope to see you again soon - Max
Guest User
Standard Room
Stayed in Nov 2022
Business travelers
2 review
Very Good
Posted on Nov 27, 2022
Shuttle service is very good here! You can go to 3 miles from the hotel anytime.
Response from Property: Thanks for the Review! We hope to see you again in the future! - Max
PEH
Two Double Room
Stayed in Aug 2022
Solo travelers
4 review
Very Good
Posted on Aug 22, 2022
The hotel is about 10 mins walk to downtown and 15-20 mins walk to Syracuse University Campus. The purpose of my trip was to help my daughter settle in to her dorm at Syracuse University. Hotel room was clean and spacious, I particularly like the floor of the bathroom. Should provide bottled water though.
Response from Property: Thanks for the Review! We hope to see you again in the future! - Max
YI2023
Two Double Room
Stayed in Aug 2023
Family
3 review
Posted on Aug 22, 2023
There was no hot water for showering on the night of check-in, and the front desk did not inform us in advance.
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Response from Property: Hello,We apologize for the issues you had during your stay with us. We hope you will give a chance to serve you better in the future. - Max
Guest User
Two Double Room
Stayed in May 2023
Family
4 review
Outstanding
Posted on Jun 16, 2023
The room is nice, spacious, and hygienic. Breakfast is a la carte, and the taste is average
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Response from Property: Thanks for the Review! We hope to see you again soon - Max
Anonymous User
Two Double Room
Stayed in Mar 2023
Business travelers
33 review
Outstanding
Posted on Jun 9, 2023
The hotel is very new, the breakfast is rich, and there is a simple free dinner, which is highly recommended.
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Response from Property: Hi, liyuktsz,Thanks for the Review! We hope to see you again soon - Max
Anonymous User
Two Double Room
Stayed in Dec 2022
Other
3 review
Outstanding
Posted on Mar 14, 2023
The hygienic environment is very good ~ there is cleaning service every day
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Response from Property: Thanks for the Review! We hope to see you again in the future! - Max
Wangxixi
Standard Room
Stayed in Sep 2022
Solo travelers
12 review
Amazing
Posted on Oct 11, 2022
The hotel facilities are simple, and the sheets are not washed.
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Anonymous User
Leisure King Room
Stayed in Aug 2022
Business travelers
8 review
Very Good
Posted on Aug 29, 2022
It's okay, but the quilt is a bit dirty
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Response from Property: Thanks for the Review! We hope to see you again in the future! - Max
Guest User
Two Double Room
Stayed in Aug 2022
Family
9 review
Amazing
Posted on Aug 28, 2022
Still very satisfied with the hotel!
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Response from Property: Thanks for the Review! We hope to see you again in the future! - Max
Anonymous User
Standard Room
Stayed in Aug 2021
Other
5 review
Very Good
Posted on Dec 26, 2021
Overall, it's not bad, but I don't know if it's an individual problem. The room I stayed in had only half of the curtains, and I couldn't sleep because of the sunlight every morning. The second is that the facilities are a little bit old. Others are OK, not too far from the main city of Syracuse
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Guest User
Two Double Room
Stayed in Jul 2021
Friends
27 review
Amazing
Posted on Jul 23, 2021
Clean and cost-effective. Close to the university, convenient parking, good front desk service! Thank you Ctrip, it's so convenient, I booked it three hours before check-in, and it was successful in seconds! Thanks!
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Guest User
Standard King Room
Stayed in Aug 2023
Family
8 review
Posted on Aug 29, 2023
酒店比較老舊，位置還可以。房間內咖啡機壞了，不給換。每天也不打掃房間。價格太貴，太不值。
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Response from Property: Hello,We're sorry for the issues you had. We hope you will give us a chance to serve you better in the future. - Max
Kelley
Stayed in Apr 2024
Family
Very Good
Posted on Apr 2, 2024
We had to pay 16$ USD to park in their garage, with no other parking options nearby. This was disappointing.
Robert
Stayed in Mar 2024
Business travelers
Outstanding
Posted on Mar 24, 2024
It located right next to Interstates 81 and 690. Blackout curtains did not close completely. But the staff was great! the free shuttle to the local area was great. The restaurant dinners were huge and delicious.