Guest User
January 11, 2024
First of all i booked a room with lake view and when we arrived there they gave us a room that looks like a bunker without windows and so humid, it was also ******* by spirit( yeah spirit it sounds funny but in the Philippines they arw real) the beds where not ergonomics for your back and they gave you a thin blanket with old smelly pillows, when i complained at the reception they said i needed to upgrade the room if i wanted the services and the room it was said i booked, s i upgraded the room they gave us the room with view and a terrace, the bathroom light is so dim that you dont see anything, and also the breakfast has little to offer, thw hall smells of fried meat, the hotel menu doesnt have choice, fortunately there’s a mcdonald near the hotel ! WORST HOTEL, picture is not like the hotel is ! Worst part you have to remind them to clean your room everyday ! Reception staff is so unpolite ! But the cleaning staff is polite and kind! The only thing nice of the hotel is the view and the location out of that is the worst !