Top Star Hotel Tagum Reviews

The hotel is clean and definitely new. It’s good to stay for a while.

good..sa uulitin..

Room is clean. Location is accessible.

I booked and paid for this place on Trip.com. I paid 2000 peso separately! It's a scam store

Not the friendliest place , allergic to mold. Have to be careful. Did have hot water to shower. One tv channel . A place to sleep. From the heat.

The hotel isn't ideal for a family staying for 3 nights. The elevator wasn't working so we had to carry our luggage up to the third floor. Service was bad as the staff didn't offer to help us. We have parents in their 70s so this was especially poor. The door to one of our rooms wouldn't lock properly and we were able to push it open from the outside. No storage space was provided in the rooms other than a couple of hangers on the wall for clothes. We requested towels as there weren't any in our rooms, but these were left for us in the stairwell when we returned after a day out soon after 10pm. The reception wasn't staffed at this time so concerns and issues couldn't be discussed. We didn't feel safe here so we decided to check out of the hotel with the night security and spoke to the manager the following day. Unable to get a refund.

It was fine in a pinch rooms on front noisey breakfast not to good wifi poor

I felt like the mattress were cleaned. However towels were smelling very downy which is great 😊 in my opinion. TV wasn’t smart tv and outdated which not really a big deal nonetheless. Just felt like they can do better. Moreover, enhanced the grout on bathroom tiles (look poor finishing)

Nice hotel but the staff didn't clean the room until i asked several times

I love that the towels smelt very fresh and clean. Night receptionist very friendly and great smile with great understanding. However, two suggestions bathroom tiles needs regrouting and mattress needs changing just an upgrade. Overall, thank you always see again

Staff didn't clean the room as often as i expected

never cleaned the room one towel for 2 people..no hot water..no staff at night

Clean property with a central location in Tagum. Hot showers, cold air conditioning, and my favorite… no bugs.

The hotel is nice. A/C and hot shower in room. Staff is nice and responsive. Street parking. No garage or parking lot. Walking distance to some nice restaurants and the night Market. 20 minute drive to resort with beach.