Jin Jiang International Hotel Taicang Guest Reviews
4.6/5
Very Good
578 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(578)
Positive reviews(559)
Reviews with photos/video(115)
Awesome rooms(141)
Delicious breakfast(76)
Classy environment(50)
Friendly front desk staff(28)
Large rooms(21)
Convenient parking(21)
Perfect for business trips(7)
Stayed multiple times(6)
Negative reviews(19)
Bryan G. Jin
Superior Queen Room
Stayed in Feb 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Mar 2, 2024
The hotel room was nice and clean, offering plenty of space to relax and unwind.
KHALED
Superior Queen Room
Stayed in Aug 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Not bad
Liaotianwuyou
Superior Queen Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 4, 2024
I booked Taicang Jinjiang International Hotel for the first time. I arrived at the hotel at noon on May 1st. The front desk clerk upgraded my room to a newly renovated smart room. When I opened the door, all the lights turned on automatically without inserting a door card. It was a pleasant surprise. The room was large and clean, with a large sofa. If you remove the backrest, it becomes a bed. There is also a round table and two chairs, which is very convenient. The hotel is close to the scenic spots (10 minutes by car), Nanyuan, Tianjing Lake, museums and art galleries, and it is convenient to travel. The lobby is spacious, the environment is simple and elegant, and the mood is comfortable. The waiters are enthusiastic and patient to explain questions to the guests, and the service is in place. It was a pleasant trip.
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6/17
Response from Property: Dear guest, thank you for staying at Jinjiang International Hotel Taicang. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become the driving force for us to continue to work hard and make progress! As a Jinjiang brand hotel of Jinjiang International Hotel Group in Taicang, we inherit the traditional Chinese hospitality, put people first, treat each other with courtesy, and provide guests with a meticulous and elegant Chinese cultural experience. Welcome to visit us again!
Mucengjunlaoai
Superior 2-bed Room
Stayed in May 2024
Travel with friends
4 review
4.5/5
Great
Posted on May 10, 2024
The room facilities are good. We enjoyed the upgraded room and the bathroom has a smart toilet! The hotel is in a great location with convenient transportation. The lobby is beautiful. The surrounding commercial attractions are about 3 kilometers away. It is a relatively comfortable and relaxing travel experience.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Jinjiang International Hotel Taicang. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become the driving force for us to continue to work hard and make progress! As a Jinjiang brand hotel of Jinjiang International Hotel Group in Taicang, we inherit the traditional Chinese hospitality, put people first, treat each other with courtesy, and provide guests with a meticulous and elegant Chinese cultural experience. Welcome to visit us again!
Guest User
Deluxe 2-bed Room
Stayed in May 2024
Family
23 review
4.8/5
Amazing
Posted on May 3, 2024
Thanks for upgrading the room type.
The surrounding environment is good, but the atmosphere is a little less lively. The room is comfortable, and the large bay window is comfortable. It is convenient to take a taxi. The breakfast wontons are delicious.
However, there is no robot to deliver takeout at night because it is out of power. There is no ice cubes when I order it because the staff have gone off work.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Taicang Jinjiang International Hotel. We have recorded your feedback and conveyed it to the relevant team for adjustment. We deeply apologize for your experience. As a Jinjiang brand hotel of Jinjiang International Hotel Group in Taicang, we inherit the traditional Chinese hospitality, put people first, treat each other with courtesy, and provide guests with a meticulous and elegant Chinese cultural experience. Looking forward to your visit again!
Shaoxiaomao
Superior 2-bed Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 14, 2024
This hotel is an old star hotel, and it is good overall. I would like to thank Manager Sun in particular for his amiable attitude and for helping us upgrade the room for free, which made our stay even more perfect.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Taicang Jinjiang International Hotel. Thank you very much for your recognition of our hotel and your appreciation for the enthusiastic service of Manager Sun! We are very happy to provide you with satisfactory room upgrade services to make your stay experience more perfect. We will continue to work hard to provide you with high-quality services and comfortable accommodation! As a Jinjiang brand hotel of Jinjiang International Hotel Group in Taicang, we inherit the traditional Chinese hospitality, put people first, treat each other with courtesy, and provide guests with a meticulous and elegant Chinese cultural experience. Welcome to visit us again!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
When visiting Taicang, I went to this hotel recommended by a friend. The check-in experience was really great. We arrived very late that night, and the front desk took the initiative to upgrade our suite. They also gave us a free breakfast, which was served until 10 o'clock. In the morning, we could sleep until we woke up naturally and then have breakfast. The dishes were very rich. When I finished breakfast, it was already past breakfast time. In the end, I wanted to get a glass of milk, but there was not much milk left. The auntie in the restaurant saw it and took the initiative to get me some milk. It was very heartwarming. The price of more than 400 yuan a day is really fair. At this price, we can't even stay in a fast hotel in our local area during the holidays. I will continue to stay here next time I go to Taicang.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Taicang Jinjiang International Hotel. Your satisfaction is our greatest motivation. We have conveyed this joy to our team members and we will continue to work hard and maintain it. As a Jinjiang brand hotel of Jinjiang International Hotel Group in Taicang, we inherit the traditional Chinese hospitality, put people first, treat each other with courtesy, and provide guests with a meticulous and elegant Chinese cultural experience. Welcome to visit us again!
Anonymous User
Superior Queen Room
Stayed in Mar 2024
Business travelers
43 review
5.0/5
Outstanding
Posted on Mar 27, 2024
It is worthy of being a five-star hotel, the service is very good, the room is large and clean, the hygiene is very good, the facilities are new, and the environment is very good. I also got a free upgrade when I checked in. I will stay here next time.
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6/9
Response from Property: Dear guest, thank you for staying at Taicang Jinjiang International Hotel. Hope you have a pleasant trip! As the Jin Jiang brand hotel of Jin Jiang International Hotel Group in Taicang, it inherits traditional Chinese hospitality, puts people first, treats each other with courtesy, and provides guests with a detailed and elegant Chinese cultural experience. Welcome to visit us again!
Guest User
Handpicked Double Bed Room
Stayed in Mar 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Mar 22, 2024
The hotel's front desk service, breakfast, room environment and hygiene are all very good. I will choose to stay here next time I come to Taicang.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Taicang Jinjiang International Hotel. Hope you have a pleasant trip! As the Jin Jiang brand hotel of Jin Jiang International Hotel Group in Taicang, it inherits traditional Chinese hospitality, puts people first, treats each other with courtesy, and provides guests with a detailed and elegant Chinese cultural experience. Welcome to visit us again!
Yimijiuyishaodemengyan
Superior 2-bed Room
Stayed in Mar 2024
Family
16 review
4.7/5
Amazing
Posted on Mar 18, 2024
The price/performance ratio of a hotel at this price range should be good. The star rating is definitely based on the price/performance ratio. So I am willing to give it five stars. I gave it four stars for service, which is not bad, but the staff's attitude is a bit stiff. When I called the front desk or the housekeeping center, they hung up the phone directly after speaking. The tone was a bit stiff, which didn't feel like a star hotel. The breakfast was good, quite satisfying, and comfortable. The next day, there was a middle-aged man with glasses at the front desk who was very enthusiastic, and my mood was immediately cheerful. Finally, I give a thumbs up to the hotel robot, which is so cute.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Jinjiang International Hotel Taicang! Your experience is very important to us, and we are deeply grateful! We have recorded your feedback on the service attitude and conveyed it to the relevant team. We will strengthen the training of staff services. As a Jinjiang brand hotel of Jinjiang International Hotel Group in Taicang, we should be people-oriented, treat guests with courtesy, and provide guests with a meticulous and elegant Chinese cultural experience. Looking forward to your visit again!
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 15, 2024
The front desk service is very satisfactory. They patiently answer any questions. The breakfast is also very good. I will continue to stay here next time I come to Taicang.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Taicang Jinjiang International Hotel. Your satisfaction is our greatest motivation. We have conveyed this joy to our team members and we will continue to work hard and maintain it. As a Jinjiang brand hotel of Jinjiang International Hotel Group in Taicang, we inherit the traditional Chinese hospitality, put people first, treat each other with courtesy, and provide guests with a meticulous and elegant Chinese cultural experience. Welcome to visit us again!
Response from Property: Dear guests, thank you for staying at Taicang Jinjiang International Hotel. I wish you a pleasant trip! As a Jinjiang brand hotel of Jinjiang International Hotel Group in Taicang, we inherit the traditional Chinese hospitality, put people first, treat each other with courtesy, and provide guests with a meticulous and elegant Chinese cultural experience. Welcome to visit us again!
Xiaozhuluozhuzhu
Superior 2-bed Room
Stayed in Feb 2024
Family
3 review
4.7/5
Amazing
Posted on Feb 14, 2024
Seeing that it opened in 2023, I placed an order. The hotel is in a good location, convenient to everywhere, the room is bright and clean, the bed is comfortable, the carpet is clean, but it is not laid flat and there are some warps. The bathroom does not have a separate shower room, the water in the swimming pool is a little cold, the breakfast is still rich, but the food is not added in time, it is a little lacking in the five-star standard!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Taicang Jinjiang International Hotel. We have recorded your feedback and conveyed it to the relevant team for adjustment. We deeply apologize for your experience. As a Jinjiang brand hotel of Jinjiang International Hotel Group in Taicang, we inherit the traditional Chinese hospitality, put people first, treat each other with courtesy, and provide guests with a meticulous and elegant Chinese cultural experience. Looking forward to your visit again!
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Family
18 review
5.0/5
Outstanding
Posted on Feb 14, 2024
When the hotel front desk saw that we were bringing elderly people with us, they immediately upgraded our room for free. The room was very clean, and the bathroom also had a smart toilet. The food in the restaurant on the 19th floor was exquisite and delicious, and the breakfast was also rich. It is also very convenient to go to various attractions from the hotel. All in all very satisfied.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Taicang Jinjiang International Hotel. Hope you have a pleasant trip! As the Jin Jiang brand hotel of Jin Jiang International Hotel Group in Taicang, it inherits traditional Chinese hospitality, puts people first, treats each other with courtesy, and provides guests with a detailed and elegant Chinese cultural experience. Welcome to visit us again!
Guest User
Superior 2-bed Room
Stayed in Dec 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 14, 2023
This hotel was recommended by a friend who came to Taicang for the first time🏨. The hotel is located in the city center and the service is very good. The waiter upgraded our room for free and gave us a fruit plate. We stayed for two nights. On the third morning, we had to take the high-speed train back to Beijing at 6 o'clock. The hotel specially prepared a packed breakfast for us, which was very heartwarming.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Taicang Jinjiang International Hotel. Your satisfaction is our greatest motivation. We have conveyed this joy to our team partners and we will continue to work hard and maintain it. As the Jin Jiang brand hotel of Jin Jiang International Hotel Group in Taicang, it inherits traditional Chinese hospitality, puts people first, treats each other with courtesy, and provides guests with a detailed and elegant Chinese cultural experience. Welcome to visit us again!