Toong Mao Hotels in Taichung

I booked this hotel as it stated that there are parking lots. When I came to check in, staff only said that there were not available and directed me to the near by parking where I have to pay fee. Staff who are at the counter check in were not so friendly, unlike the staff who are at the breakfast entrance and in front of the elevator area, they were very helpful and friendly. The room was clean and we got the view where we can see the main train station.

I was allocated upper bunk beside Aircon. The air ventilation in the bunk is poor. It is stuffy and hot because accommodate many people inside the dorm. It was difficult to climb to upper bunk. There was smell inside toilet. One of the hair blower is not working.

It is a good hotel with good service. Walking distance to yi zhong street but it is a 15 mins walk. Near to train and bus station but the hotel is not in the central area of taichung. Across the hotel is Taichung Park. Room wise is good enough with basic items. Additional item can be collected from the reception at level 1

Would like to highlight an issue we encountered with regards to our deposit and certain charges that were made to us but which we had not incurred. When we were checking out, we asked to have a look at our statement of charges as we understood that any additional charges would be offset by the deposit placed with the hotel. We had dinner at ”The Prime -Grill and Lounge” on one of the nights and just wanted to check if the charges were right. The statement showed 3 separate bills that were not incurred by us and were all purchases of alcohol, which we found strange. When we brought this up with the front desk, the staff did not seem surprised at all with the error or sought to verify the same anywhere nor were we given any apology for the mistake. It was as though she already knew that those 3 charges were unanauthorised transactions and said that the hotel would rectify the issue with the bank in respect of our deposit. The front desk was also very adamant to not let us speak to her manager about the issue. We just wanted to highlight the above because we would usually just trust the hotel to refund the right amount of deposit without checking, especially when using credit card to pay the same. But it may be worth checking when it comes to this hotel as based on the reaction which we got from the front desk, it seems that such mistakes whether intentional or not have happened before. We also hope that the hotel would do some sort of investigation into how issues like this could happen.

Will not come again. This was a horrible experience, I used to stay at this hotel many times years ago, but clearly this is not that same hotel anymore. Staff was friendly, but it was quite chaotic when we checked in, we could not find the bell boy to leave our bags. Breakfast was a joke, we sat in ridiculously low chairs for breakfast, and when I saw the manager, note, the manager not a waitress, picked up a bottle of yogurt from the floor and put back to the bowl for guest, it was quite shocking to me so I asked her why did she do that, she simply said to me ”it's not broken”. What a hotel！！

Booked through Ctrip's new user discount, the VIP king room is priced at 3061 per night on weekdays. The hotel is located on Taiwan Avenue, which is a traffic artery in Taichung City. It is very convenient. It is about 10 minutes' drive from Fengjia Tourist Night Market. The room is decorated in a classic style. The bed is moderately soft and hard, and I find it comfortable and easy to sleep in. The swimming pool saunas are open, and reservations are required before using the saunas. The breakfast menu is rich, including Taichung's special fried noodles with Dongquan chili sauce. The freshly squeezed juice is delicious. My boyfriend who lives with me also likes the breakfast dishes. Evergreen Laurel Hotel Taichung is considered a five-star hotel with a high CP value in Taiwan. Although the building and equipment have a sense of age, they feel that they have been carefully maintained. I will visit again next time I come to Taichung!

Great location which is located in the center area and it’s near Taichung Train station (TRA). It’s easily to walk from TRA to hotel not over 5 minutes. Also, can walk from hotel to Nantou bus station (the first stop), but the restaurants around hotel area are not much as you prefer to select. I recommended if you are looking for some food just go to the in TRA basement floor there’s variety of food. Oh the hotel provides the elevator as well.

Location: near the train station which was super convenient for us. was a short 5min walk away. Family mart right beside the hotel is a bonus too! Room: spacious and clean. our room had a bathtub! downside - very limited powerpoints available. must to bring travel adapter. Laundry: the free laundry was super helpful for our trip, even tho it's self service. laundry room is on the basement, which isn't accessible from the main lift and require climbing stairs. able to purchase laundry powder for 30TWD from the counter, which was convenient. laundry room has 2 washers and 2 dryers, took us about 1.5h-2h to complete the washing and drying cycles together.

Location is very very good, but bed and pillows are the worst ever! I could not sleep because the mattress springs were literally in my back, pillow very bad. Also, the check in until really really late, this means, for example, that in the dorm I was, at midnight we were 3, and at 4 AM we were 7! 4 people arrived during the night and even if they've been very respectful, still 4 people make some noise. Bed curtains need to be changed, I had the chill from the a/c direct on me. Receptionists are very very helpful, kind and speak a good English!