City Inn Hotel (Taipei Station Branch I)

City Inn Hotel (Taipei Station Branch I) Reviews

City Inn Hotel (Taipei Station Branch I)

No.7 Huaining Street, Zhongzheng District, Taipei, Taiwan, 100, ChinaView Hotel Details
City Inn Hotel (Taipei Station Branch I)
City Inn Hotel (Taipei Station Branch I)City Inn Hotel (Taipei Station Branch I)City Inn Hotel (Taipei Station Branch I)
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City Inn Hotel (Taipei Station Branch I) Guest Reviews

4.5/5
Great
83 review
Verified reviews
Location4.6
Amenities4.3
Service4.7
Cleanliness4.5
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All reviews(83)
Positive reviews(82)
Reviews with photos/video(10)
Friendly owner(36)
Clean and tidy(29)
Great location(24)
Awesome stay(17)
Convenient location(10)
Average sound insulation(9)
Easy to get around(6)
Negative reviews(1)
Kingsley Siu
Elegant room
Stayed in Jul 2024
Couples
12 review
4.7/5
Amazing
Posted on Jul 30, 2024
The hotel is right at the centre of the Taipei, easy to travel to everywhere Hotel also prepared the birthday surprise for me which I didn’t expect that Also the staff is friendly and willing to answer the questions, helpful and informative
Response from Property: Dear Valued Guests, Warmest greetings CityInn Hotel Branch 1 and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team sincerely appreciate your encouragement and feedback so that we may deliver a higher level of service in the future. Thanks again and we are looking forward to your stay with us! Sincerely yours, Joyce Lin / Supervisor CityInn Hotel Branch 1
BK
Elegant room
Stayed in Aug 2024
Solo travelers
1 review
4.5/5
Great
Posted on Aug 23, 2024
Location is right next to Taipei main station. Really convenient. There are many shops around. Coffee, books, foods, pharmacy etc. The room is quite small but very clean. it is also affordable.
Response from Property: Dear Valued Guests, Warmest greetings CityInn Hotel Branch 1 and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team sincerely appreciate your encouragement and feedback so that we may deliver a higher level of service in the future. Thanks again and we are looking forward to your stay with us! Sincerely yours, Joyce Lin / Supervisor CityInn Hotel Branch 1
travelleris
Standard Room Without Window
Stayed in Feb 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Feb 4, 2024
This hotel was excellent! Great location, multilingual staff, very clean amenities, free coffee/tea/snacks from their pantry, and very close to lots of fun attractions and food places. I would definitely want to stay here again when I come back to visit Taipei.
Response from Property: Dear Valued Guests, Warmest greetings CityInn Hotel Branch 1 and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team sincerely appreciate your encouragement and feedback so that we may deliver a higher level of service in the future. Thanks again and we are looking forward to your stay with us! Sincerely yours,Kelly Lin / Assistant ManagerCityInn Hotel Branch 1
Xueqing
Elegant room
Stayed in Apr 2024
Family
5 review
4.2/5
Very Good
Posted on Apr 7, 2024
Free cup noodles after 10, water dispenser and refreshments available at their lounge area, no breakfast provided
Response from Property: Dear Valued Guests,Warmest greetings CityInn Hotel Branch 1 and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team and I sincerely appreciate your encouragement and feedback so that we may deliver a higher level of service in the future. Thank you again and we are looking forward to your stay with us! Sincerely yours, Joyce Lin / Supervisor CityInn Hotel Branch 1
Guest User
Elegant room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The service of the hotel was excellent and the hotel staffs were very friendly and helpful. Although the room was small, it was very clean and we could find all the amenities that we needed. We felt comfortable in staying there for 4 days. The hotel location was good and safe. It was close to Taipei Station and you could find different restaurants around the hotel. We definitely shall stay in CityInn again for our next trip of Taipei in the future.
Response from Property: Dear Valued Guests,Warmest greetings CityInn Hotel Branch 1 and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team and I sincerely appreciate your encouragement and feedback so that we may deliver a higher level of service in the future. Thank you again and we are looking forward to your stay with us! Sincerely yours, Joyce Lin / Supervisor CityInn Hotel Branch 1
Guest User
Standard Room Without Window
Stayed in Jun 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Jun 15, 2024
It was good, i am satisfied. Location was very good and facility also okay.
Response from Property: Dear Valued Guests,Warmest greetings CityInn Hotel Branch 1 and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team and I sincerely appreciate your encouragement and feedback so that we may deliver a higher level of service in the future. Thank you again and we are looking forward to your stay with us! Sincerely yours, Joyce Lin / Supervisor CityInn Hotel Branch 1
Guest User
Elegant room
Stayed in Mar 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Mar 18, 2024
Clean room and at a good location. The wifi is very bad though. Not a suitable hotel for business travellers who need to have video calls.
Response from Property: Dear valued guest,Thank you for taking the time to provide us with your feedback. Regarding the internet connection, if the signal is weak, we provide signal boosters at the front desk for borrowing, which can help ensure a more stable connection.Joyce Lin / Supervisor CityInn Hotel Branch 1
SheenaChiu
Elegant room
Stayed in Mar 2024
Solo travelers
1 review
4.5/5
Great
Posted on Mar 15, 2024
My water supply was cut off while I was halfway through showering at the hotel. The front desk acted quickly and brought extra towels. However, it wasn't fixed promptly, and there was no update from the hotel. It wasn't until I called the front desk that I learned the water supply was cut off for the night. Subsequently, the staff delivered a box of mineral water for my use.
Response from Property: Dear valued guest,Thank you for taking the time to provide us with your feedback. We sincerely apologize for the inconvenience caused by the temporary water outage while you stay here. We will enhance our equipment inspections to prevent such occurrences in the future. We regret not being able to inform you promptly and will improve the training of our front desk staff.Once again, please accept our apologies, and we hope to have the opportunity to serve you again in the future.Joyce Lin / Supervisor CityInn Hotel Branch 1
Guest User
Elegant room
Stayed in May 2024
Couples
11 review
5.0/5
Outstanding
Posted on May 6, 2024
Excellent location. Very friendly and helpful staff. Clean and tidy
Response from Property: Dear Valued Guests,Warmest greetings CityInn Hotel Branch 1 and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team and I sincerely appreciate your encouragement and feedback so that we may deliver a higher level of service in the future. Thank you again and we are looking forward to your stay with us! Sincerely yours, Joyce Lin / Supervisor CityInn Hotel Branch 1
Guest User
Standard Room Without Window
Stayed in Dec 2023
Family
1 review
4.5/5
Great
Posted on Dec 26, 2023
It is great to have snacks and hot drink and convenient pantry even no canteen set inside hotel. The corridor and pantry are clean and tidy. It would be great if each room would have its own password for wifi, so enhance the security in using the internet. It is a warm welcome for hotel to have Xmas gift during the trip as well. Thanks again for serving us. Wishes you all Happy New Year and have a fruitful year in year 2024. Thanks
Response from Property: Dear Valued Guests, Warmest greetings CityInn Hotel Branch 1 and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team sincerely appreciate your encouragement and feedback so that we may deliver a higher level of service in the future. Thanks again and we are looking forward to your stay with us! Sincerely yours,Kelly Lin / Assistant ManagerCityInn Hotel Branch 1
Anonymous User
Standard Room Without Window
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 9, 2024
Wonderful staff! Great location! So clean!
Response from Property: Dear Valued Guests, Warmest greetings CityInn Hotel Branch 1 and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team sincerely appreciate your encouragement and feedback so that we may deliver a higher level of service in the future. Thanks again and we are looking forward to your stay with us! Sincerely yours,Joyce Lin / SupervisorCityInn Hotel Branch 1
Guest User
twin room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 20, 2024
Thank you for the hospitality we enjoyed our stay.
Response from Property: Dear Valued Guests,Warmest greetings CityInn Hotel Branch 1 and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team and I sincerely appreciate your encouragement and feedback so that we may deliver a higher level of service in the future. Thank you again and we are looking forward to your stay with us! Sincerely yours, Joyce Lin / Supervisor CityInn Hotel Branch 1
Shingyee
Standard Room Without Window
Stayed in Oct 2023
Family
2 review
5.0/5
Outstanding
Posted on Nov 4, 2023
Location was fantastic, minutes walk away from the train station which was perfect for us to take the train to Hualien in the morning. There's also a park and museum within walking distance. We booked a total of 5 rooms, they were on the smaller side, but more than sufficient for 2 with large luggage. The night shift team who checked us in (close to midnight) was extremely helpful, and enthusiastically answered all my questions about nearby places, eateries etc. All basic amenities was provided, they have coffee machines, drinks and water dispensers, microwave in the pantry available for use all day, They even have cup noodles provided at night for supper if you get hungry at night, otherwise, family mart is next door. There's international plug point in the room, full length mirror, some rooms has a bidet (mine didn't but my family members' does) There is a lift, albeit smaller, so no problem for my elderly family members to move around with their luggage. If you're a light sleeper, I'd suggest to request for a room away from the pantry as it can get abit noisy at night if someone is using the microwave. All-in-all, I really enjoyed my stay with CityInn and would most likely return should I visit Taipei again. Thanks CityInn team, love the hospitality.
Response from Property: Dear Valued Guests, Warmest greetings CityInn Hotel Branch 1 and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team sincerely appreciate your encouragement and feedback so that we may deliver a higher level of service in the future. Thanks again and we are looking forward to your stay with us! Sincerely yours,Kelly Lin / Assistant ManagerCityInn Hotel Branch 1
Vkwan
Elegant room
Stayed in Jun 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Great location and nice staff
Response from Property: Dear Valued Guests,Warmest greetings CityInn Hotel Branch 1 and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team and I sincerely appreciate your encouragement and feedback so that we may deliver a higher level of service in the future. Thank you again and we are looking forward to your stay with us! Sincerely yours, Joyce Lin / Supervisor CityInn Hotel Branch 1
etai
Standard Room Without Window
Stayed in Apr 2023
Couples
11 review
4.5/5
Great
Posted on Apr 10, 2023
The hotel is well located, and is generous with it's complimentary amenities - coffee, tea, snacks and laundry facilities. However, the housekeeping standard is average - there were strands of long hair in the bathroom and on the soap holder - traces of the previous occupant.