To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.9
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All reviews(161)
Positive reviews(160)
Reviews with photos/video(70)
Loved the view(12)
Tasty food(11)
Comfortable bed(9)
Friendly front desk staff(8)
Well designed(6)
Near shopping area(6)
Perfect for kids(5)
Convenient for shopping(5)
Negative reviews(1)
Anonymous User
Deluxe Twin Room
Stayed in Nov 2024
Family
15 review
4.5/5
Great
Posted on Nov 9, 2024
Great location where the city centre is just a short walk away but its surroundings are very quiet and peaceful.
Front desk staff and housekeeping is generally very good but service is inconsistent when you interact with other teams.
Ed Wong
Executive Double Suite
Stayed in Aug 2024
Family
12 review
5.0/5
Outstanding
Posted on Aug 15, 2024
Beautiful hotel with impeccable service. We had an absolutely wonderful time at Eslite during our stay. Highly recommended for families. Thank you!!!!
李家的木
Studio Double Room
Stayed in Jun 2024
Family
18 review
4.2/5
Very Good
Posted on Jun 22, 2024
The things that can be improved include
a. Service at the restaurant can be quite hostile and when asked for a spoon, the staff asked us to take it from the buffet line instead.
b. The location hardly has any taxi and you need to talk abit before you reach the main road to reach more taxis.
c. The bathroom did not provide bath salt but this is trivial matter.
Other than that, I must say it is a pleasant stay and recept service is commendable.
Dorlco
Deluxe Twin Room
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 5, 2024
The environment is excellent, service is great and staffs are friendly and helpful.
In Between @2/F is recommended
Guest User
Studio Double Room
Stayed in Oct 2024
Couples
4 review
4.2/5
Very Good
Posted on Oct 29, 2024
The hotel is situated near the Taipei Dome but not close to the metro station. We stayed on the 13/F and there was some strange noise from the window at night. I woke up at 3am and asked the concierge to check. They came promptly but couldn’t resolve the issue. It’s probably due to the design of the window.
LHR
Studio Twin Room
Stayed in Apr 2024
Family
5 review
4.5/5
Great
Posted on Apr 3, 2024
A very nicely designed hotel in Taipei. Service is great and there is also complimentary snack and drink at the lounge. The bed and pillow is comfy!
It was such a good experience!!
6/11
Sun
Executive Double Suite
Stayed in Jul 2024
Family
19 review
4.0/5
Very Good
Posted on Jul 31, 2024
This hotel is barely 5 star on a comparative basis with other 5 star properties in Taipei. Its location is not the most convenient either. The gym is quite good. The biggest downside is the extremely high humidity in the room even with the aircon fully on. Perhaps its air system needs an upgrade?
A.Foo
Deluxe Twin Room
Stayed in Dec 2023
Couples
5 review
4.7/5
Amazing
Posted on Dec 29, 2023
Taipei Eslite Hotel is a great place to stay for a luxurious experience in the heart of Taipei. We stayed there on December 25th for one night and were impressed by the attention to detail in the design and implementation of the hotel room. The breakfast options were limited, but the food was delicious. However, we were a bit disappointed with the dinner service. As it was Christmas Day, we were informed that the set dinner menu was no longer available as it was past 8:30pm, and we could only order a la carte. Additionally, we were told that our dining time was limited until 9:30pm, which we found to be unexpected for a 5-star hotel restaurant.
Overall, we were satisfied with the hotel's location and other amenities. The staff were friendly and the hotel's facilities were well-maintained. However, we hope that the dinner service standards can be improved to meet the expectations of a high-end hotel.
台北誠品行旅酒店是台北市中心一家提供豪華住宿體驗的絕佳選擇。我們在12月25日入住了一晚,對酒店房間的設計和實施中的細節感到印象深刻。早餐選擇雖然有限,但食物味道十分美味。然而,我們對晚餐服務感到有些失望。因為當天是聖誕節,我們被告知晚餐套餐已於晚上8:30後停止供應,只能點單點菜品。此外,我們被告知用餐時間僅限到晚上9:30,這些對於一家5星級酒店餐廳來說讓我們感到意外。
總體而言,我們對酒店的地理位置和其他設施感到滿意。員工態度友好,酒店設施保養良好。然而,我們希望晚餐服務水準能夠提高,以滿足高端酒店的期望。
6/12
Henry Hooi
Deluxe Double Room
Stayed in Jul 2024
Business travelers
23 review
4.2/5
Very Good
Posted on Aug 11, 2024
Attentive service and a pleasant boutique hotel experience. Location wise requires some getting used to with taxi drivers requiring directions. Otherwise, a pleasant stay for a business trip
Guest User
Deluxe Double Room
Stayed in Jun 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Great experience at this hotel as always. The gym is very decent and stocked with free pocari and water. Room is simple, clean, and quality amenities. Staff is professional and always ready to help.
Anonymous User
Deluxe Double Room
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 15, 2023
My daughter really loves it, the room are clean and spacious, the balcony are huge!
Location are great and convenient because a lot of stores and restaurants downstairs, very near to the exhibition area too, will highly recommend!
Guest User
Deluxe Twin Room
Stayed in May 2024
Family
29 review
4.6/5
Great
Posted on May 25, 2024
Everything was great. Breakfast ran out of tables. Checkout didn't have express.
Guest User
Studio Twin Room
Stayed in Mar 2024
Family
2 review
4.0/5
Very Good
Posted on Apr 2, 2024
Clean and big room with a wonderful
View .
Next to a giant shopping mall. Good for the kids
CLY
Deluxe Double Room
Stayed in Feb 2024
Family
3 review
4.7/5
Amazing
Posted on Feb 19, 2024
Great boutique hotel. Spacious, modern and comfortable room. Staff are friendly and polite. Walkable to all the tourist spots.
JDSbrooklyn
Studio Double Room
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 30, 2023
What a lovely boutique hotel in a great area. The service was impeccable. Big rooms and comfortable beds. The Aveda rosemary mint body products were nice. The kids loved being able to borrow books to bring to their room. And the happy hour on Tuesday and Thursday was an unexpected nice touch. Would definitely recommend staying here.