City Suites Main Station Reviews

Convenient location Hotel near MRT station but not so much eateries around have to walk all the way to train station. Room is clean and nice especially the toilet design.

Hotel staff is very friendly. Everything keep up as a chain hotel standard. Hopefully they can maintain this standard until I am back.

Hotel is super easy access and near Taipei main station, there’s lift opposite the street going to underground street, there got lots of toys and food selection. 10mins walk to my favourite and best Taipei night market

Good location nearby subway station and Taipei main station, the room is clean and new!

Nice hotel. Clean room. Central location (close to mrt) walking distance to the arts area with shops and cafes.

Booked this room at a relatively low rate. However, it’s right at the tail end of the Taipei Main Station underground. Making it a long walk if you’re coming by HSR / TRA or MRT. If you’re coming by Taoyuan MRT then exit 6 is not too far from the hotel. That being said, our flight got delayed and we arrived close to midnight. There were hardly any eateries nearby. The guy who checked us in seems hurried and not that friendly. There was also no proper lobby resting areas and snacks provided, as other TW hotels would have. We got ‘upgraded’ to a room with windows. However the blinds could not be fully closed hence the morning light crept in at dawn making it hard to sleep in. The hotel room had ample space for the two of us and the bonus were the hooks in the room, where we could hang our bags and clothes. The pillows on the other hand, were too soft and there was only one! Bed was average. Not that firm. Air con kept blowing at my face directly which cause my nose to be blocked :/ the walls are also thin. A family was talking loudly at the corridor could be heard while we were trying to get a shut eye. Overall, would not recommend this place as it’s too out of the way.

Friendly customer service, easy accessible and near all amenities. Although room is not so big but just nice for family of 5. Will book again.

City Suites is very responsive through their FB chat regarding requests and questions that you have regarding the hotel and pre-arrival. The location of the hotel is in between Taipei Main Station and Beimen Station. If you have large luggages, do use the entrance/exit nearer to TaoYuan MRT upon arriving at Taipei Main Station. There are escalators and lifts to assist for that entrance/exit. Otherwise you can walk through the underground mall (Taipei City Mall) to Exit Y21, hotel is 3 mins walk away from Y21. Do note that Exit Y21 is a few long flight of stairs. The hotel is 2 bus stops away from Ximending, 10-15mins walk away from NingXia night market and you can walk to many places from the underground Taipei City Mall. A lot of food around the area too! Upon arrival at the hotel, we had to do self check-in with staff on the side to assist us readily. We were given a room on the 3rd floor and with a bathtub. Room looked and felt clean, it's bright and space was decent without being too cramp. Hotel gives bottled water and they have water dispensers for guests to refill. I'm grateful that the TV have many channels to watch. Bed and pillow is pretty comfortable, and there were many hooks on the wall for us to hang up our jacket and clothes. The wall hooks were greart as we could air our clothes and jackets everyday when we're not wearing them! We had issues with the bathroom. Water pressure and temperature was alright, but the shower doors for the bathtub was constantly allowing water to leak onto the floor whenever we showered. Everytime after a shower, the bathroom floor will have a puddle just below the door. It is very dangerous and slippery, and we have to place the bath mat there to soak up the water making the bath mat very soggy. Hopefully the hotel can rectify this issue in the bathroom. Would also prefer this hotel if I could flush toilet paper down the toilet. I wasn't comfortable with the idea of throwing soiled paper into a waste bin due to hygiene (but had to get used to it for many places in Taiwan). WiFi was slow at times but at least I didn't not encounter the WiFi disconnecting from my devices. Staff was helpful when we needed to weigh out luggages and when we needed to discard food trash out from our room. As the hotel is a tall building, but City Suites is only from L1 to L3, do note that the sound insulation for this hotel isn't that good. We could hear cars and trucks passing by at night. Thankfully, Aircon for the room isn't noisy. If you're sensitive to noise, remember to bring earplugs. I won't mind staying at this hotel again if I'm back in Taipei!

Location ok, clean and helpful staff. Window can’t open be still ok.

we could not check in due to some name was spell wrongly con: Super small bed for two people, toilet quite small and it cost quite a buck We won't book this again

The hotel was very near the exit of Taipei main station It is trammable and busable. The train is slightly further away. A few door away from the hotel there is a craft shop. How cute. You can buy beads craft to make Disney card holders. Can also go to a Kai shop. Kai is good for their nail cutters. I bought my cute nail cutter. Walk straight down to zheng pork knuckle. Q for a bowl or two of melt in your mouth pork belly. Mind you, dining time is 60 min Kids love the gashapon and claw machines at Taipei main station 🚉 mall Take a bus to Rao he ye shi for but kit Teh. Superb! 很有口感！ bon appétit 😋

Super neat Taipei main station!! If your are taking Taoyuan AirPort Express, it’s just 5mins walk from the station. But if you are planing to walk to or from THSR, it take approximately 10-15mins Cz you have to walk from exit Y21 to Y4. Room is new and very clean 👍🏻

Service level have to improve, one of the mineral water was used and just leave it for next customer . Room service was no pick up, and unable to reach reception using phone call.

The service counter lady staffs talk with smiles but helpless like robot. All requests are chargeable. Price is higher than facilities.