City Suite (Taipei Beimen)

City Suite (Taipei Beimen) Reviews

City Suite (Taipei Beimen)

No.265 Chang'an West Road, Datong District, Taipei, Taiwan, ChinaView Hotel Details
City Suite (Taipei Beimen)
City Suite (Taipei Beimen)City Suite (Taipei Beimen)City Suite (Taipei Beimen)
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City Suite (Taipei Beimen) Guest Reviews

4.3/5
Very Good
362 review
Verified reviews
Location4.4
Amenities4.1
Service4.3
Cleanliness4.4
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All reviews(362)
Positive reviews(351)
Reviews with photos/video(96)
Average sound insulation(43)
Easy to get around(43)
Convenient for shopping(31)
Classy environment(20)
Close to airport(12)
Stayed multiple times(10)
Luggage delivery service(6)
Friendly front desk staff(6)
Negative reviews(11)
Lynz97
Twin Room without Window
Stayed in Sep 2024
Travel with friends
13 review
4.0/5
Very Good
Posted on Sep 3, 2024
Second time staying here cos location is pretty convenient. Direct stop to take AirPort Express.
Response from Property: Dear Guest,Thank you for choosing to stay with us once again. We are truly grateful for your continued trust in our hotel. It’s wonderful to hear that our convenient location, especially with the direct access to the Airport Express, made your stay even more enjoyable.Your satisfaction is our greatest reward, and we look forward to welcoming you back for another comfortable and seamless experience in the near future.Thank you once again for your kind feedback.
Lip Jin Hei
Deluxe Double Room
Stayed in Aug 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Aug 19, 2024
Located at a very convenient location. 5-10 minutes walk to the nearest metro station. Many bus-stops nearby. Even famous night markets are not more than 15 minutes walk away too. Staff are very polite and patient. Do request for a room with bidet if required.
Response from Property: Dear Guest,Thank you for your wonderful feedback! We’re thrilled to hear that you found our location so convenient, with easy access to the metro, bus stops, and nearby night markets—all within walking distance.We’re also pleased to know that our staff’s politeness and patience made your stay more enjoyable. Providing excellent service is our top priority, and your kind words are truly appreciated.We hope to have the pleasure of welcoming you back for another memorable stay.
Evelyn_travel
Twin Room without Window
Stayed in Jul 2024
Couples
1 review
4.2/5
Very Good
Posted on Jul 9, 2024
The hotel room is bigger than what I expected. It's near the mrt station and bus station, so it's very convenient. Moreover, the water is refilled every day. Good experience.
Response from Property: Dear Guest,Thank you for sharing your positive experience and for choosing our hotel.We are thrilled to hear that you found our rooms to be more spacious than expected and that our convenient location near the MRT and bus stations enhanced your stay. It’s wonderful to know that our daily water refill service contributed to your comfort and overall satisfaction.Your kind words and appreciation are greatly valued by our team. We strive to provide an exceptional experience for all our guests, and your feedback motivates us to continue improving our services.We look forward to welcoming you back for another delightful stay in the future.
Guest User
Deluxe Double Room
Stayed in Jun 2024
Business travelers
21 review
4.2/5
Very Good
Posted on Jul 18, 2024
Hotel in great location. Sumikko theme 7-11 just downstairs. Walking distance from Taipei main station, Ningxia night market and dihua street.
Response from Property: Dear Guest,Thank you for your wonderful review!We are delighted to hear that you enjoyed our prime location. It is indeed a great advantage to have a Sumikko-themed 7-11 just downstairs and to be within walking distance of Taipei Main Station, Ningxia Night Market, and Dihua Street. We hope these conveniences added to the enjoyment of your stay.Your positive feedback is greatly appreciated, and we look forward to welcoming you back on your next visit to Taipei.
ChoongJJ
Deluxe Double Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 9, 2024
Great location, walking distance to ning xia ye shi, da dao cheng and di hua jie!
Response from Property: Dear Guest,Thank you for choosing our hotel and for taking the time to share your wonderful review.We are delighted to hear that you found our location to be convenient, with easy walking access to Ningxia Night Market, Dadaocheng, and Dihua Street. These are indeed some of the most vibrant and culturally rich areas of Taipei, and we are pleased that you enjoyed exploring them during your stay.Your satisfaction is our top priority, and it is truly gratifying to know that our hotel's location contributed to your pleasant experience. We look forward to welcoming you back in the near future for another memorable stay.Thank you once again for your kind words.
TomFraenk
Deluxe Double Room
Stayed in Apr 2024
Couples
15 review
4.0/5
Very Good
Posted on May 10, 2024
Friendly staff and easy checkin. Hotel and rooms are clean. Location of the hotel is a few minutes to walk from central station. 24h convenient store directly at the hotel. Coffee machine is in the lobby. Rooms are quite small.
Response from Property: Dear Guest,Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you found our staff friendly and check-in process easy. It's great to know that you found both the hotel and rooms clean, and that our location near the central station was convenient for you. We're glad you appreciated the 24-hour convenience store located directly at the hotel, as well as the coffee machine in the lobby.Regarding your comment about the room size, we apologize for any inconvenience this may have caused. We understand that space constraints can be challenging, but we appreciate your understanding.We truly value your feedback and hope to have the opportunity to welcome you back for another pleasant stay in the future.
Violet
Twin Room without Window
Stayed in Apr 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Apr 15, 2024
Back to this hotel after returning from my 2D1N Taichung trip. This hotel very near to mrt station can 1 stop away from Ximending via mrt.
Response from Property: Dear guest,We're delighted to hear that you chose to stay with us again after your trip to Taichung.Thank you for sharing your positive experience with us, and we look forward to welcoming you back again in the future.
WoAahWoOOAh
Deluxe Double Room
Stayed in Apr 2024
Couples
11 review
4.0/5
Very Good
Posted on Apr 9, 2024
Was a very good stay, location near the Ningxia market and Dadaocheng wharf, plenty of things to see and eat!
Response from Property: Dear guest,Thank you for sharing your positive feedback with us. We're delighted to hear that you had a very good stay with us and enjoyed the convenient location near the Ningxia market and Dadaocheng wharf. It's wonderful to know that you found plenty of things to see and eat in the area.Your satisfaction is our utmost priority, and we're glad that our location added to the enjoyment of your stay. If you ever find yourself back in the area, we would love to welcome you again for another enjoyable experience.
Guest User
Deluxe Double Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 6, 2024
Wifi abit slow, location is rlly nice, nearby airport mrt and convenience store. Room space is enough for 2 ppl. Overall is acceptable. Will stay again if come back to taipei.
Response from Property: Dear Guest,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you found our location convenient, with easy access to the Airport MRT and nearby convenience stores. It's great to know that the room size was comfortable for you and your companion.We apologize for the slow Wi-Fi connection during your stay. Rest assured, we are working on improving this aspect to provide a better experience for our guests. We appreciate your understanding and are glad that, overall, your stay was enjoyable.We look forward to welcoming you back to Taipei and providing an even better experience on your next visit.
Ellietravels
Deluxe Double Room
Stayed in Aug 2024
Family
3 review
4.5/5
Great
Posted on Aug 25, 2024
The location is quite convenient (close to both the Taipei station and the Beimen station) so travelling around is easy. However the hotel does not offer breakfast at all (according to the staff) so if that's something you care about, it's good to take note. The room was rather small for two people and difficult to open a luggage as the walkway was quite narrow, but the room is clean and tidy. The toilet and shower were separated which was quite nice as well.
Response from Property: Dear Guest,Thank you for choosing to stay with us and for taking the time to share your feedback. We are pleased to hear that you found our location convenient for exploring Taipei, with easy access to both Taipei Station and Beimen Station.We apologize for any inconvenience caused by the lack of breakfast offerings. Your feedback is important to us, and we will certainly consider this in our efforts to enhance the guest experience. We also appreciate your understanding regarding the room size and the narrow walkway. It's good to know that despite these limitations, you found the room to be clean and tidy, and that you enjoyed the separate toilet and shower facilities.Your insights are invaluable to us as we strive to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.
Brian
Deluxe Double Room
Stayed in Aug 2024
Solo travelers
33 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Perfect stay for me close to Main rail from airport and short walk to MRT and Buses. Comfortable good size room, large TV screen. Friendly helpful hotel front counter staff and exceptional cleaning staff keeping the room to a high standard. Wifi was adequate but not as faster as other hotels. Plenty of restaurants and coffee shops close.
Response from Property: Dear Guest,Thank you so much for choosing to stay with us and for taking the time to share your wonderful feedback. We are thrilled to hear that you enjoyed your stay, especially our convenient location close to the main rail from the airport, MRT, and bus stations. It’s also great to know that you found your room comfortable, with a large TV screen, and appreciated the cleanliness maintained by our dedicated housekeeping team.We’re particularly delighted to hear that our front desk staff made a positive impression with their friendliness and helpfulness. Your kind words are truly encouraging for our team.However, we apologize that the Wi-Fi speed did not meet your expectations. We are always striving to improve our services and will certainly take your feedback into consideration to enhance our guests’ experience.We hope to have the pleasure of welcoming you back on your next visit to Taipei.
Casper Wong
Double Room without Window
Stayed in Dec 2023
Solo travelers
7 review
4.7/5
Amazing
Posted on Dec 31, 2023
A convenient location close to the Beimen metro station. Room is clean, with all necessary amenities provided. Would be even greater if a wall mounted hanger or hook is provided in or right outside the shower room.
Response from Property: Dear guest,Thank you for staying with us and for sharing your valuable feedback.We're pleased to hear that you found our location convenient and that the room met your expectations in terms of cleanliness and amenities. Your comfort is our priority.We appreciate your suggestion regarding the wall-mounted hanger or hook near the shower room. Your feedback is invaluable as it helps us identify areas for improvement. We will certainly consider implementing this in our future enhancements to further enhance our guests' experience.Thank you once again for your feedback, and we look forward to welcoming you back in the near future.
Piyada
Twin Room without Window
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 25, 2024
Good lacation and facilities ,,thank u all staffs are kind
Response from Property: Dear guest,Thank you for your review after your stay and we look forward to providing you with excellent service again during your next trip. Thank you again for your support and choice.
Guest User
Deluxe Double Room
Stayed in Jun 2024
Couples
1 review
3.2/5
Posted on Jun 20, 2024
The location is great near Taipei main train station and airport MRT. Staffs were friendly. However, because our room is by the Main Street, the sound proofing is very poor as we could hear the noise from the traffic and , also, the guests from next door. During the night the drain from upstairs woke us up several times and the midnight check in guests who kept ringing the doorbell to his fellow travellers chatting in the room and in corridor which appeared showed no consideration of other guests living on the same floor and it was midnight too. We finally made complaint to the hotel staffs who were helpful in dealing with this. Don’t think will stay here again but if location is important, then this could be considered.
Response from Property: Dear Guest,Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and appreciated the friendliness of our staff.However, we are truly sorry to learn about the issues you encountered with noise and the disturbances from other guests. Your comfort is our top priority, and it is disappointing to hear that we fell short in this aspect. We sincerely apologize for the inconvenience caused by the noise from the traffic and other guests, as well as the disruptions during the night.We appreciate you bringing these matters to our attention and allowing our staff to assist you during your stay. Please be assured that we will address these concerns with our team and work on improving our soundproofing measures to enhance the overall guest experience.While we understand that these issues have impacted your decision to stay with us again, we hope that you might reconsider in the future.
SoonYeeAnthonyLee
Deluxe Double Room
Stayed in Jun 2024
Couples
1 review
4.2/5
Very Good
Posted on Jun 17, 2024
Great housekeeper! Room amenities to be improve as shower head keep dropping. Good location for traveller can took the metro.
Response from Property: Dear Guest,Thank you for sharing your feedback with us. We are delighted to hear that you found our housekeeping service excellent and that our location near the metro was convenient for your travels.We appreciate your suggestion regarding the room amenities, particularly the shower head issue. Please accept our apologies for any inconvenience caused. Your feedback is invaluable to us, and we will address this matter promptly to ensure a more comfortable stay for our future guests.We look forward to welcoming you back and providing you with an improved experience on your next visit.