Cloud Hotel

Cloud Hotel Reviews

Cloud Hotel

No.24 Changchun Road, Zhongshan District, Taipei, Taiwan, 104, ChinaView Hotel Details
Cloud Hotel
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Cloud Hotel Guest Reviews

4/5
Very Good
63 review
Verified reviews
Location4.3
Amenities3.7
Service4.2
Cleanliness3.9
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All reviews(63)
Positive reviews(55)
Reviews with photos/video(20)
Friendly owner(20)
Awesome rooms(19)
Clean and tidy(15)
Awesome stay(15)
Perfect for business trips(5)
Easy to get around(5)
Near shopping area(5)
Convenient for shopping(4)
Negative reviews(8)
Paul Adrian Jones
Standard Double Room (No Window)
Stayed in Sep 2024
Travel with friends
45 review
4.7/5
Amazing
Posted on Oct 1, 2024
Very central location (20-minute walk from Taipei main station). Staff are very helpful and kind. Minus one star for no window. Otherwise perfect.
Leo
Standard Double Room (No Window)
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 28, 2024
The location is quite close to shopping malls and METRO stations like Shuanglian and Zhongshan. There are quite a lot of amenities nearby, although the amenities in the hotel are slightly lacking. Room are quite comfortable and cosy.
Guest User
Business Double Room
Stayed in Nov 2023
Solo travelers
77 review
4.2/5
Very Good
Posted on Nov 21, 2023
Nice Hotel to stay with good location, near to the metro station. Very good service.
Candy
Premier Deluxe Twin Room
Stayed in Dec 2022
Family
8 review
3.7/5
Posted on Dec 28, 2022
My family and I stayed at the hotel in early December. The staff is kind and courteous, the service is very good, the hotel location is good, the transportation and shopping are very convenient, and the hotel room is very new and clean. I will book this hotel again
Long Him
Standard Double Room (No Window)
Stayed in Mar 2023
Solo travelers
3 review
3.2/5
Posted on Mar 28, 2023
The location is good and the bedroom is cozy. However, I could hear the voice from the corridor clearly in the morning and found a tiny cockroach in the bathroom on my last day.
hua mao
Standard Double Room (No Window)
Stayed in Dec 2022
Couples
6 review
2.0/5
Posted on Dec 26, 2022
8 am floor jackhammer is not acceptable I called the front desk and they refused to stop the workers
Guest User
Premier Deluxe Twin Room
Stayed in Nov 2022
Business travelers
2 review
4.7/5
Amazing
Posted on Nov 21, 2022
Fantastic location with very helpful and friendly staff. Clean and comfortable. Definitely value for money. Would stay again for sure.
joeeeeeeeeee
Business Double Room
Stayed in Dec 2024
Business travelers
9 review
4.2/5
Very Good
Posted on Jan 11, 2025
Business trip, no breakfast, location close to Zhongshan Station Very convenient
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ryukyupapa
Standard Double Room (No Window)
Stayed in Nov 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Great location, great.
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YongbaoAnkang
Business Double Room
Stayed in Jan 2025
Business travelers
11 review
3.7/5
Posted on Jan 17, 2025
The hotel is in a good location and convenient for travel. The room is comfortable and clean
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Puerh
Standard Double Room (No Window)
Stayed in Jun 2024
Solo travelers
8 review
3.7/5
Posted on Jun 15, 2024
The room is a bit small and the hair dryer is not strong enough. Breakfast time is 7:00-9:00. It’s a bit short and I don’t have time to eat. The sanitary environment is poor and everything is not clean. I also kept the fake eyelashes from the previous customer (I didn’t take them) The toilet and bathroom are separated and the water pressure is good. The waiters are very polite. The room card was missing. Normally it costs $500. In the end, I was charged $300. It was nice that they arrived 45 minutes early and let me in early. There’s also a parking lot that doesn’t require payment~
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Lai Wai Kwok
Premier Deluxe Double Room
Stayed in May 2024
Travel with friends
43 review
2.0/5
Posted on May 26, 2024
I stayed at Yunfu Hotel last year and felt very satisfied, so I came back again this time. Although the hotel elevator problem affected the quality of my stay a week earlier, trip.com helped solve the problem and I booked a hotel room for four nights after my trip to show support. I did feel something was wrong when I checked in on 5/20. I didn't feel as at home as I did last year. The woman at the front desk only knew how to go through the process, but she didn't show any sign of welcoming me in. Whether it was a misunderstanding or they really didn't tell me, I really didn't remember the breakfast service time limit. As a result, I didn't arrive at the breakfast floor on the 10th floor at 9:10 the next morning and found out that it was out of date. I didn't ask immediately this afternoon. Forget eating out. After returning from the tour that day, I entered the room around 5 pm and found that the toilet had not been cleaned. There were still stool residues beside the toilet, and there was a smell of feces in the bathroom. Then I saw that they didn't give me two bottles of bottled water, so I immediately went downstairs to complain to the front desk, and also mentioned the problem with check-in on the first day. They took me back to the room to process and clean. I reported this matter to trip.com and received help from trip.com to resolve the issue. Things come to an end On the third day, a front desk manager came upstairs with me. He was holding a tablet computer and wanted to confront me about what happened on the first day. I was a little unhappy at that time. It was over who was right and who was wrong. Now he came to reverse the case. It was necessary to sting the guests again. Feeling? I declared to him that I did not intentionally cause trouble knowing the time limit. I was not seeking any compensation. I just told the relevant departments what the problem was so that it would not happen again in the future and let the guests who stayed there feel more warmth and less comfort. dissatisfied. I definitely don’t want the small gift he gave me. If it feels meaningless, just give it up! My experience during my stay this time was very bad. I will not go to this hotel again. And there are other options nearby, which are cheaper than Yunfu Hotel. I would like to thank trip.com customer service for listening carefully and doing everything for me. The problems that occurred during the two bookings were solved online by trip.com. I feel very satisfied.
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Xuankongditie
Business Double Room
Stayed in Nov 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Dec 19, 2024
The location is very good and the staff are very friendly. I suggest that you can open UnionPay payment service.
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Guest User
Japanese Style Triple Room
Stayed in Nov 2024
Family
1 review
4.5/5
Great
Posted on Jan 16, 2025
The facilities were clean, there was no smell, and I didn't hear any noise from the next room, so I was able to stay comfortably. The shower temperature and water pressure were fine, but there was only a shower booth. It was very helpful that they could leave my suitcase there before and after check-in (it was just left in the lobby, so although there was a staff member at the front desk, I don't recommend it for people who are concerned about safety). Also, please be careful as you cannot flush toilet paper in the toilet. The location is convenient as it is close to Regent Taipei, so it is easy for taxi drivers to find, but on the other hand, it is inconvenient as it is a bit of a walk to the station. For shopping, there is a tea shop with good exchange rates, Mia Sebon, and Xin Dongyang nearby, and Linsen North Road is quite lively until late at night. There is also a convenience store diagonally across the street, which is very convenient. I would definitely like to stay at this hotel again next time.
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Guest User
Standard Double Room (No Window)
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 22, 2024
The geographical location is excellent, just exit R9 of Zhongshan Station. It can be reached in 3 minutes on foot. There are 7-11, FamilyMart, coffee shop, etc. downstairs.
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