We stayed for two nights. The towels in the room were too old and grey. The waiter forgot to give us a face towel after cleaning the room. When we asked her to replace it, she said that this kind of room didn't have it. We said that it was available when we checked in and she was willing to give it back. The attitude of the waiter making rice rolls for breakfast was even worse! Totally rude, berries growing on the walls, and the kettle had burn marks. We booked a room with a private hot spring bath, but unfortunately the weather had just turned cold and windy, and the curtain kept blowing on your face. It is worth mentioning that the room has a private hot spring pool (unlimited water)! Because it was too cold and windy due to the rain, we didn’t go to the outdoor hot spring!
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