No.113-23 Longquan Road, Beinan Township, Taitung, Taiwan, ChinaView Hotel Details
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Hotel Royal Chihpen Spa Guest Reviews
4.7/5
Amazing
117 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(117)
Positive reviews(113)
Reviews with photos/video(51)
Awesome stay(52)
Relaxing hot springs(42)
Friendly owner(30)
Tasty dinner(11)
Classy environment(10)
Delicious buffet(9)
Many amenities(7)
Perfect for families(6)
Negative reviews(4)
Lowell
Deluxe Room
Stayed in Mar 2024
Couples
19 review
4.7/5
Amazing
Posted on Mar 11, 2024
Very nice onsen hotel, located in the Chihpen hot springs region.
Response from Property: Dear Lowell,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely
Kent Foo
Deluxe Room
Stayed in Dec 2023
Family
1 review
3.7/5
Posted on Dec 24, 2023
Have many facilities in the hotel, and included hot spring bath in the room as well.
Response from Property: Dear Kent Foo,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely
Guest User
Deluxe Room
Stayed in Jun 2023
Family
1 review
5.0/5
Outstanding
Posted on Jun 26, 2023
Good breakfast, wonderful service, and beautiful room.
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely
Guest User
Family Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 26, 2024
Excellent as always
Response from Property: 親愛的貴賓您好;謝謝您對知本老爺的支持與肯定! 歡迎您再次光臨~敬祝 順心平安知本老爺酒店 敬啟
Guest User
Superior Twin Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 5, 2024
The room is quite clean, but it's just next to the elevator. The soundproofing is a bit poor for those who care about sleep quality, but the mattress and pillows are very comfortable.
There are a variety of dining options for dinner and breakfast, the dishes are fresh, and the service staff are very friendly. If I have a chance next time, I will want to come here again.
Original TextTranslated by Google
Response from Property: 親愛的貴賓您好;知本老爺由衷感謝您的蒞臨,更感謝您願意和其他旅人分享您在知本老爺所得到的體驗與感想。您的嘉許與讚美讓我們充滿了能量,也是最大的鼓勵。期待您能很快的再回來知本老爺渡假。敬祝 順心平安 知本老爺酒店 敬啟
Shennychen
Superior Double Room
Stayed in Sep 2024
Family
12 review
4.5/5
Great
Posted on Sep 24, 2024
The sauna part is really great, highly recommended
There are four pools with different temperatures
It is recommended to go on weekdays when there won’t be too many people.
The hot spring water in Taitung Paper has a very delicate texture,
Your skin will feel slippery after washing
The facilities in the room are very appropriate
The bathroom can be closed with two wooden doors
Opening up makes the whole space feel good
You can also have privacy by locking yourself up while taking a shower
The toilet is separate from the bathroom.
This design is also quite convenient
There is a small balcony outside the room
You can see some outdoor scenery
The bedding, bed and cleanliness were great
Original TextTranslated by Google
6/8
Response from Property: 親愛的 Shennychen 貴賓您好;知本老爺由衷感謝您的蒞臨,更感謝您願意和其他旅人分享您在知本老爺所得到的體驗與感想。您的嘉許與讚美讓我們充滿了能量,也是最大的鼓勵。期待您能很快的再回來知本老爺渡假。敬祝 順心平安 知本老爺酒店 敬啟
Anonymous User
Superior Twin Room
Stayed in Aug 2024
Family
16 review
5.0/5
Outstanding
Posted on Aug 28, 2024
The room is not very big but comfortable. You can drink all the drinks in the refrigerator. The dinner is also very rich. There is a show to watch at 8:30 after the meal. It is very suitable for vacation.
Original TextTranslated by Google
Response from Property: 親愛的貴賓您好;知本老爺由衷感謝您的蒞臨,更感謝您願意和其他旅人分享您在知本老爺所得到的體驗與感想。您的嘉許與讚美讓我們充滿了能量,也是最大的鼓勵。期待您能很快的再回來知本老爺渡假。敬祝 順心平安 知本老爺酒店 敬啟
Guest User
Superior Double Room
Stayed in Aug 2024
Family
2 review
3.0/5
Posted on Aug 30, 2024
The hotel really needs to be renovated. There is a very strong smell of urine in the bath and shower area on the second floor. I don’t know what is wrong with the drainage system. The outdoor bath is too far away. You can refer to foreign countries for designing baths on the top floor. The catering service needs to be improved a lot. The place and the food are not of the quality of a five-star hotel. I regret having breakfast there.
It was the first time I encountered a towel left by the previous tenant on the bathtub rack...
Original TextTranslated by Google
Response from Property: 親愛的貴賓您好;知本老爺由衷感謝您的蒞臨。首先針對您所反應的事項及造成您的不愉快,在這裡向您致上最誠摯的歉意。我們會立即請相關部門進行內部檢討,並且針對您所指正的缺失盡速改善,以防止類似的情形再次發生。再次向您致歉並感謝您所給予的回饋與指教。敬祝 順心平安 知本老爺酒店 敬啟
Guest User
Family Room
Stayed in Jul 2024
Family
61 review
5.0/5
Outstanding
Posted on Jul 29, 2024
There is a hot spring in the room. It is clean and tidy. It is equipped with a smart toilet and complete facilities. It is a billiard room, gym and swimming pool. It happens to be during the Olympics. There is a large-screen TV in the lobby. The hot spring is clean and comfortable. The buffet breakfast and dinner are rich and delicious.
Original TextTranslated by Google
Response from Property: 親愛的貴賓您好;知本老爺由衷感謝您的蒞臨,更感謝您願意和其他旅人分享您在知本老爺所得到的體驗與感想。您的嘉許與讚美讓我們充滿了能量,也是最大的鼓勵。期待您能很快的再回來知本老爺渡假。敬祝 順心平安 知本老爺酒店 敬啟
Guest User
Family Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 24, 2024
The room was comfortable and clean
There are many leisure facilities in the museum
Relaxing
Especially the aboriginal dance performance at night was very high-quality and very exciting.
Children like the interaction on stage and off stage very much 💕
Original TextTranslated by Google
Response from Property: 親愛的貴賓您好;知本老爺由衷感謝您的蒞臨,更感謝您願意和其他旅人分享您在知本老爺所得到的體驗與感想。您的嘉許與讚美讓我們充滿了能量,也是最大的鼓勵。期待您能很快的再回來知本老爺渡假。敬祝 順心平安 知本老爺酒店 敬啟
Guest User
Superior Double Room
Stayed in May 2024
Couples
2 review
4.7/5
Amazing
Posted on May 19, 2024
1. The room is comfortable and the hot spring quality is excellent.
2. The hotel staff are friendly and courteous.
3. I took a look around the public facilities, but I won’t comment because I didn’t use them.
4. The buffet in the restaurant is a bit empty, and the taste of the food is not up to the standard expected by the chef. It is a pity and I hope it can be improved.
Original TextTranslated by Google
Response from Property: 親愛的貴賓您好;知本老爺由衷感謝您的蒞臨,更感謝您願意和其他旅人分享您在知本老爺所得到的體驗與感想。很高興我們的整體服務/房間/設施等方面皆獲得您滿滿的肯定,唯自助餐菜色並未符合您對於五星級飯店的期待,我們會請部門主管檢視現有菜單及食材並檢討烹調方式,以期能盡速做出改善。非常謝謝您的留言回饋。 敬祝 順心平安 知本老爺酒店 敬啟
Claire Lou
Superior Double Room
Stayed in May 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jul 30, 2024
The quality is stable. There are also outdoor activities. He is very attentive.
Very suitable for vacation
In addition to the fact that the outdoor hot spring facilities are relatively old and occasionally dragonflies are flying around, the meals served in the room dining service are not very delicious.
Other services are really good value
Original TextTranslated by Google
Response from Property: Dear Claire Lou, hello, distinguished guest; Zhiben Laoye sincerely thanks you for coming, and thank you for your willingness to share your experience and thoughts at Zhiben Laoye with other travelers. We are very pleased that our overall services and activities have been fully recognized by you. However, the facilities and guest room food and beverage taste do not meet your expectations for a five-star hotel. We will ask the department to conduct an internal review and develop ways to improve it. Thank you very much for your feedback.
Wishing you all the best and best wishes from Zhiben Laoye Hotel
Guest User
Deluxe Room
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 8, 2024
I come here every year and it stays as good as ever. The children have a lot of fun. You can use the unused breakfast and dinner to go to other restaurants for lunch. But it would be perfect if the room can be replaced with an independent tube mattress, otherwise it will be difficult to sleep 2 adults. Affects sleep.
Original TextTranslated by Google
Response from Property: Hello, dear distinguished guest; Mr. Zhiben sincerely thanks you for coming again, and thank you even more for your willingness to share your experience and thoughts at Mr. Zhiben with other travelers. Thank you very much for your feedback and I hope you can come back for vacation soon. Regarding the suggestions for independent tube mattresses; we will ask relevant units for reference evaluation. Thank you very much for your feedback. Wishing you all the best and best wishes from Zhiben Laoye Hotel
Kahlenc
Deluxe Family Suite
Stayed in Sep 2024
Family
6 review
4.7/5
Amazing
Posted on Oct 3, 2024
The interior of the room is clean and new, and it is very comfortable to live in. The position of the air-conditioning outlet is poorly designed, and it will blow directly to the head, which is very uncomfortable. The air-conditioning temperature must be turned up and the air volume must be turned down.
There are many dead bugs in the swimming pool. Even though it is used at night, it should be tidied up. This is the more unsatisfactory part of this trip.
The naked hot spring part on the second floor feels a little outdated.
Some of the dishes at breakfast and dinner need to be improved, and they are not worthy of the adjective "delicious"
Overall, the service is very high-end and makes you feel at home.
Original TextTranslated by Google
Response from Property: 親愛的 Kahlenc 貴賓您好;知本老爺由衷感謝您的蒞臨,更感謝您願意和其他旅人分享您在知本老爺所得到的體驗與感想。很高興我們的整體服務獲得您的肯定,唯客房、2樓風呂、晚餐餐菜色尚有需要檢討改善之處,我們會請相關部門立即進行內部檢討,以期能盡速做出改善。非常謝謝您的留言回饋。 敬祝 順心平安 知本老爺酒店 敬啟
喜歡和家人旅遊的胖男人
Superior Twin Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 9, 2024
We booked exquisite rooms and deluxe rooms at Laoye Zhiben and stayed for three days and two nights. The housekeeping staff were very kind and attentive. After cleaning, they would leave messages to the guests to wish us a happy trip and stay. There are many activities every day and the facilities are complete. Tea and drinks are thoughtfully prepared in the hot spring and gym. In terms of meals, I think the variety is rich but quite satisfactory. I particularly recommend the pork rice/ribs/abai. If I had to pick a flaw, it would be that the bathroom in the room felt a bit small, and it felt like I was back in a small single apartment in Japan.
Original TextTranslated by Google
Response from Property: 親愛的貴賓您好;知本老爺由衷感謝您的蒞臨,更感謝您願意和其他旅人分享您在知本老爺所得到的體驗與感想。很高興我們的整體服務與設施讓您感到滿意,我們會向同仁傳達您的讚美的;有了您的支持,知本老爺一定會越來越好!再次謝謝您對我們的讚許,也期待您能很快地再回來度假唷。敬祝 順心平安 知本老爺酒店 敬啟