Yoai Mountain Roam Hotel

The hotel staff was super kind, but when we got to our room on thw sixth floor we found two cockroaches, one of them was huge. The staff immediately switched our room and gave us an upgrade to the 8th floor, which seems to be a renewed and cleaner part of the hotel. Hope they renew all of the rooms, because the location is great.

Good location with affordable fare. Overall it does worth the money

I had booked a room in the “hostel” section, but it’s actually more of a hotel pretending to also be a hostel. The cleanliness in the room left much to be desired (from what i could see the window sill is clearly never cleaned, hair on the clean sheets, etc.). On top of that, the lockers are fake in the sense that they don’t lock, so they’re basically just cupboards that anyone can open. As for the bathroom, some of the shower doors are broken and were literally left abandoned inside the shower. What was my surprise to see that there were cockroaches ?? The next day, I came back to the room to take a shower and there was no electricity in the bathroom anymore. I asked for compensation because the price I paid was completely disproportionate to the state of the facilities. The receptionist was friendly and offered to move me to a private room (in the hotel section), but the problems continued: when I opened the bathroom door, I once again found cockroaches. Moreover, the humidity doesn’t seem to evacuate properly, and there’s a nauseating smell inside. The lock on the door leading from the room to the hallway doesn’t work. The finishing of the construction work is terrible, nothing is right. In short, my advice is : do not come to this hotel.

the hotel was clean and near city center with good food options around in walkable distance

Convenient transportation, close to bus stops, very convenient in the city center. Clean, good service, and a free coffee machine for drinks.