Sheraton Taiyuan Reviews

The hotel facilities are very new, the service attitude is very good, the environment is very sanitary and clean, it is worth recommending

1. TaiYuan MRT Line 2 exit side by side with hotel main door. so very easy to take this MRT from South to Central or North. 2. Hotel all staffs from check in counter, restaurant staffs all can remember what's we drink coffee on day before, we are so surprised and always show all smiles . 3. Breakfast are many items to select and very good. we are so enjoying this hotel. 4. We would like to back this hotel when we travel to TaiYuan on next time. Great!

Excellent and superb in every way possible!

Facilities: The hotel is a new hotel that opened 24 years ago. All kinds of hardware facilities are great. The rooms are large. The restaurant on the first floor of the hotel is great, the price is very cheap, and the taste is good. 4 people, 4 dishes (2 meat and 2 vegetarian), 4 bowls of noodles, 3 bowls of white fungus and snow pear, 2 cans of cola, 1 yogurt, plus service charge of 300 yuan, the knife-cut noodles in the picture are only 19 yuan. Hygiene: The hygiene of the hotel is also impeccable Environment: The environment of the hotel is very good, very close to Taiyuan South Station, and there is a subway station outside the hotel Service: This service makes me doubt whether this is a Sheraton Hotel! 1. The front desk clerk did a long manicure, which seriously affected the work efficiency. The 2 check-ins next door were done, but one of our 2 rooms was not done. 2. I said twice when checking in that I didn’t want the room at the end of the corridor, but I was given 2 rooms at the end of the corridor on different floors (one with a large bed and one with a standard room). 3. We booked on 2 platforms, and the room types were different. We were given 2 floors. When checking in, we said that we should try to get 2 rooms that were closer, but we were given 2 floors. Later, because I was determined not to stay in the room at the end of the corridor, another front desk helped us move to the same floor. After chatting with other front desk staff, I learned that there were different room types next to each other. I hope the hotel can strengthen the business training of employees!

Came to see Jeff Chang's concert, the overall experience was very good, their team was also in this hotel. There is a Starbucks on the first floor of the hotel, the coffee people are friendly, and the takeaway is delivered by a robot upstairs, which is very convenient!

I booked the Sheraton to watch Zhang Xinzhe's concert. It's very close to Taiyuan South Station and very convenient to take the high-speed rail! The hotel service attitude is very good, the hygiene is also very clean, the breakfast category is a little less, but it's enough! The room is very quiet, there are restaurants around, and the subway station is next to it, which is very convenient! Recommended to stay!

Sheraton Taiyuan Hotel has considerate service and elegant environment. Special thanks to Max and Dean in the executive lounge, who are professional, enthusiastic and meticulous, making this stay experience even more warm. Their attentive service is a perfect reflection of the hotel's quality.

The entire hotel has new facilities, sophisticated design and elegant atmosphere. The room is very clean and the facilities and utensils are of high quality; The room area exceeds expectations, each functional area is spacious and comfortable, and the large floor-to-ceiling windows have charming night views. Every service staff encountered is warm and polite, and the problem is solved promptly and effectively. The breakfast is rich and delicious, and the environment is very good. A very good experience.

The hotel's location is really good, close to the airport and high-speed rail station. Clara's service staff is not only professional but also very enthusiastic Sanitation: very clean Environment: surrounded by parks, beautiful environment, fresh air

The first time I came to Taiyuan was to attend a forum meeting. I chose Sheraton directly. The hotel environment is very good, clean and tidy. Especially the lady at the front desk is very nice and helped us upgrade the room type. The other hotel waiters are also very enthusiastic. There are three restaurants in the hotel. The food is delicious. This business trip experience is full. I have the opportunity to come again.

Old brand, new hotel. Take a taxi to the hotel, the concierge takes the initiative to open the car door and help with the luggage (always sent to the room), it is indeed the software of an old five-star hotel👍🏻 Check in is efficient, and they proactively explained that there is a conference booking and the room type cannot be upgraded. They also proactively asked whether I prefer a south-facing or north-facing room. The south-facing room is close to Longcheng Street and there will be large cars at night. The north-facing room faces the community and is quiet, suitable for friends who are sensitive to sound... 👍🏻 The room design is very reasonable, the moving line meets the living requirements, the facilities are very new, and it is easy to use. The 65-inch TV can be projected, but 🙅🏻♂️🍎, 😂, and the hand soap is replaced with hand sanitizer, which is more in line with the concept of environmental protection. I leave the breakfast and noodles to you to experience, I personally think it is great🍻 I didn’t have time to experience the swimming pool and gym, but I took a tour and it looked very comfortable!

The room is spacious, well-planned, and equipped with advanced facilities, including smart toilet, LED makeup mirror, lift table, clothesline, safe, ice bucket, thermostatic kettle, constant temperature shower, and projection TV. The room service is thoughtful, with ice cubes delivered to the room, and robot service. The breakfast is rich in variety and tastes good. The swimming pool water is very clean and the water temperature is suitable. The children linger.

This is my second time staying here. The hotel is in a great location, with a subway station just outside. The environment and staff service are all very good. There are many types of breakfast, both Chinese and Western. The cake on the first floor is in the shape of the Yingxian Wooden Pagoda, which is very cute. I recommend everyone to stay here.

I booked a beggar room, and because it was a connecting room, I asked the front desk to change it for me temporarily. It was a decent experience, the service and sanitation environment were reasonable, not outstanding or offensive, but I just felt that everything was wrong. New hotel, the location is not central, but it is close to the subway station and it is convenient, but you have to pay attention to avoid peak hours when taking a taxi, as it is easy to get stuck in traffic. Sanitary conditions Because it is a new hotel, it seems to be fine, until something fell behind the cabinet and moved the cabinet to find the sanitary dead corner, which is acceptable. When I left, I left a black coat. I remember it very clearly and put it on the bed. I asked back a few days later and said that it was gone. Compared with the hotels of the same price I stayed in before, it was outrageous. People were able to find it in time and contact me by phone on the same day. The information was delayed. I obviously changed the room, and I had to explain that I changed the room every morning when I ate. The tableware for the morning meal was not added in time. It was not replaced and added in time after the reminder. I waited for a long time to remind it again before getting a response, and there were not many people eating. The breakfast products are average, and it can only be said that it is suitable for business trips.