Intercontinental Taiyuan Hotel Reviews

nice location，good breakfast， nice person

Located in the new business and government district area, the hotel is conveniently situated.for business travellers. The airport is about 20 minutes by car and also around 20 minutes to Taiyuan South railway station. Parking is also available at this property. Around the hotel are many restaurants and shops along with the giant MixC shopping mall. The hotel boasts a range of high-quality amenities including a SPA, gym and excellent swimming pool. The downstairs restaurant is also excellent, especially the breakfast buffet, which has many options available. The rooms are well-appointed with modern furniture and comfortable beds. The rooms are large and offer plenty of space too. Staff are very helpful and attentive and also speak good English. Highly recommended and my favorite hotel In Taiyuan!

This is going to be a very long review 😂. I arrived there a little earlier than the check-in time which luckily they didn't let me wait and attended to me, checking in took quite some time and I had no idea cash was not accepted so there was a lot of back and forth before finally accepting. Now I was ready to pay and I almost shouted from the amount they mentioned, claiming I was to pay a deposit of almost 2K in addition to the full amount of the total days I had to be there and that I would get it back when I check out. So now I was confused about the meaning of deposit here😂 and I explained I did not see any such information which they claimed its a policy and that was the fault of Trip.com. So they now said okay I could reduce the deposit to 1K and I just started laughing cos I only had an extra 1.2K for Miscellaneous cos the next day was my birthday so if I give you that money then I'm not going to be eating for all the days I would be there. So I ended up giving them about 600.....I got to my room and it was beautiful that made me a little calm and try to get over my frustration. Now there was no notice on the fridge so I thought the things in there were complimentary 🤣 and unfortunately I think the A.C was broken and it was quite uncomfortable so after several calls (trying to get someone who could speak English hmmmm) even after a supposed repairman came to check it out it still was hot af, they finally changed my room 🤦🏽‍♀️. I finally was able to move my things to the other room at the other end of the hall cos I had already unpacked and taken a shower. Then there it was, an even more beautiful room with an incredible view😍 which I was glad to had moved cos I hated the view in the previous room. At that moment I was already frustrated and just wanted to sleep but I later received a fruit platter which they said was free and I was like and are the things in the fridge free too cos I'd seen the drinks list with prices so my stupid self thought that was to buy incase I needed extra. They said NO they're not and here I had already drank a bottle of juice and chocolate from the previous room in addition to the new room😂. Now I started calculating and I knew my deposit was gone. To be honest I was disappointed as to whether it was carelessness on my part or Trip.com didn't give much details. I just slept. Next day, during the afternoon I received a call from the manager wishing me a happy birthday and also from the restaurant that they were bringing me a cake, so I just decided to get over everything and enjoy my free cake at least 😂. I received the cake and a gift and it was nice and I was actually impressed by the effort they put into making my day special ❤️. Unfortunately I wasn't able to go to the pool or see any other part of the hotel cos of the whole experience I wasn't really feeling it. But overall I loved the place and the view was incredible and after explaining things to the manager the next day, she apologized for the miscommunication and didn't charge me for the minibar and also I got my deposit back. Hopefully I might visit again someday and I will be prepared next time so I'm not taken by any surprises.

蛮好的mingugugongmingmingmingninmingmingxingongnihxingmingm

Good！～

Facilities: The five-star hotel may be old, the room is not smart, and there is no smart toilet! Service: First, when I arrived at the hotel entrance, there was no one. A parking employee saw me and was slow and ignored me. Someone helped me with my luggage when I walked in! The next day, I continued to stay in a king-size room and changed to a twin-bed room. The front desk staff was unprofessional. I waited for a long time. When I went upstairs, I found that the card did not swipe the magnetic *****, so I went downstairs and waited again! Enjoy a mini bar every day (replenished once a day): You have a price on it, who knows if this can be used! ! After asking, the staff said that you can enjoy it once a day, and the second time will be charged according to this! Finally, as a five-star hotel, the top 1 hotel in Taiyuan, your coffee is actually Nestle instant coffee! ! ! Please keep up with the times! You don’t have soap in your toiletries!

As a senior five-star hotel experiencer, I give Taiyuan InterContinental a five-star rating 1. The meticulousness of the service lies in the service without deliberateness, which meets your daily needs 2. The layout of the room is neither tight nor loose, which makes you feel safe 3. When you learn about your birthday, you will be given a cake directly, and you will be kindly left a greeting card. It makes people feel valued 4. Not only the service of InterContinental, but also the cultural heritage of the city of Taiyuan is full of relaxation. Perhaps this is comfort and happiness. 5. It is still in order during the May Day holiday. It is very good to provide you with convenience before you accidentally pay attention. As for other hardware location feelings, everyone has their own opinions. I wish you come to Taiyuan InterContinental, slow down to experience the humanities of this city and hotel, and return to the boring life of moving bricks with satisfaction. Finally, thank Taiyuan and InterContinental. I will fly away again in the early morning.

The hotel is very close to Vientiane City and Taiyuan Museum, but I was woken up by the sound of doors closing every morning. Can some measures be taken to make the doors close more gently? Other than that, I am very satisfied!

It is very comfortable to live in InterContinental Taiyuan. All the employees are very friendly and enthusiastic. There is MixC nearby, which is very convenient for eating, drinking and shopping. The gym has a relatively complete equipment and is very clean. You can also enjoy the night view while running.

The hotel is more business-oriented, but it is full of family trips during holidays. It is close to the Mixc. The concierge Xiao Liu is very enthusiastic and gave the children small gifts. Maybe there were too many people on holidays and the front desk did not upgrade the room type for members. Also, is this hair dryer too low for a newly built five-star hotel?

The service was great. I contacted the staff to modify the information before check-in and it was resolved in a timely manner. The executive afternoon tea was a little limited, but the requirements were met in a timely manner. The view outside the room was slightly blocked. The overall experience was very good and I will continue to choose InterContinental in the future

The concierge service is good. I commend Xiao Guo for being warm and thoughtful. Facilities: Complete facilities and good services Check-in was also very fast. Overall good. Hygiene: Very clean and hygienic I will stay here next time and recommend friends to come here.

The hotel is very good. Xiaomu's service at the front desk is very good.

I often stay in five-star hotels in Taiyuan. This is my first time staying at the InterContinental Hotel in Taiyuan. It feels very good and very satisfying. I was very impressed with Una's service at the front desk. Next time I go to Taiyuan, I will choose the InterContinental Hotel. Thanks.