Shanxi Grand Hotel

Shanxi Grand Hotel Reviews

Shanxi Grand Hotel

No.5 Xinjian South Road, Yingze District, Taiyuan, Shanxi, 030001, ChinaView Hotel Details
Shanxi Grand Hotel
Shanxi Grand HotelShanxi Grand HotelShanxi Grand Hotel
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Shanxi Grand Hotel Guest Reviews

4.7/5
Outstanding
564 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(564)
Positive reviews(548)
Reviews with photos/video(58)
Delicious breakfast(40)
Easy to get around(38)
Classy environment(37)
Convenient parking(22)
Perfect for business trips(20)
Friendly front desk staff(18)
Tasty restaurant(17)
Would stay again(15)
Negative reviews(16)
Vain Chan
Superior Room (2 beds)
Stayed in Apr 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 19, 2023
A well maintained old hotel. Friendly staffs especially thier housekeeper 449 and clean rooms. Convenient stores & restaurants are within walking distance. Suitable for international travellers.
Response from Property: Thank you for Your Love and recognition of Shanxi Grand Hotel. We have been working hard to create a wonderful experience for visitors, We hope that we can add to your holiday joy and touched. We look forward to seeing you again!
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Guest User
Discount Double Room
Stayed in May 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on May 3, 2024
The room is clean, the price is great, the service is excellent, the location is great, I will stay here again in the future.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your good comments on Shanxi Hotel! Thank you for your trust. The hotel is committed to creating a brand new business travel accommodation experience, focusing on the combination of intelligent and humanized services. Thank you for your high recognition of our services. We will continue to maintain high standards and high quality and do better. Sincerely look forward to meeting you again!
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Guest User
Discount Double Room
Stayed in Feb 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Feb 6, 2024
Stayed here twice, close to the place where I was on business. Old hotel, the environment is OK, the breakfast is good, and the waiters on the 7th floor are also very good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! Your choice is our great honor every time, and your consistent support makes us feel very happy. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like stay experience. We look forward to your visit again!
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Guest User
Superior Double Room
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 14, 2024
The room is nice and quiet, especially the floor number 327. The staff is very good and enthusiastic, making you feel at home.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust in Shanxi Hotel! Your praise has greatly encouraged the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!
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Leijie8888
Superior Double Room
Stayed in Nov 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 25, 2023
As a hotel under Shanxi Cultural Tourism Group, the quality is guaranteed. The service is very good, clean and sanitary, and the room cleaning is also very attentive. Even if you stay longer, the room will be tidied and the supplies will be replaced. It's just that Taiyuan is too dry, the air conditioner is very warm and dry, and it would be better to have a humidifier.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for sharing your stay experience with us. Your choice is our great honor every time, and your consistent support for us makes us feel very happy. We will continue to work hard to provide you with a more comfortable and warm stay experience. Looking forward to meeting you again!
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Wuqingsha
Superior Room (2 beds)
Stayed in May 2024
Family
8 review
4.5/5
Great
Posted on May 5, 2024
A standard old hotel with a high cost-effectiveness ratio and a superior location. There is a restaurant on the second floor with affordable prices, dedicated service staff, free parking, and a wide variety of breakfasts that taste good. Recommended.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! We are glad that Shanxi Hotel can bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like stay experience. We look forward to your visit again!
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Ali654321
Superior Room (2 beds)
Stayed in Apr 2024
Family
36 review
5.0/5
Outstanding
Posted on Apr 12, 2024
Clean and tidy, good sound insulation, comfortable beds, good service attitude, rich breakfast, the breakfast chef is very enthusiastic and polite, gave me a free room upgrade, and made multiple reservations.
Original TextTranslated by Google
Response from Property: Store reply content: Dear guests: Hello! Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. We will continue to work hard and maintain our enthusiasm to make every guest feel at home. I believe we will do better and better in the future. We hope you will continue to choose and support Shanxi Hotel. We sincerely look forward to your visit again!
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Guest User
Discount Double Room
Stayed in Oct 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 11, 2023
The transportation is very convenient. The breakfast is also very rich. The room is clean. The service is warm and thoughtful. The Chinese Jin cuisine is very good. I especially recommend the big stew. I will choose it next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your comments and affirmation. Shanxi Hotel is located in a prosperous area, with the bustle and convenience of an urban city. The newly renovated Chinese restaurant specializes in new-style Shanxi cuisine, Huaiyang cuisine, Cantonese cuisine, and creative fusion cuisine, presenting guests with a meal that warms their bodies and minds. We hope to use our thoughtfulness and warmth to become the home away from home in your heart, and we look forward to your next visit home!
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hmj8888
Superior Double Room
Stayed in Mar 2024
Other
18 review
5.0/5
Outstanding
Posted on Mar 28, 2024
I came to Taiyuan temporarily for one day and booked a reservation at the Shanxi Hotel next to Yingze Street. I was upgraded to a business floor with a relatively new decoration. It was clean and tidy. I was very satisfied.
Original TextTranslated by Google
Response from Property: Store reply content: Dear guests: Hello! Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. We will continue to work hard and maintain our enthusiasm to make every guest feel at home. I believe we will do better and better in the future. We hope you will continue to choose and support Shanxi Hotel. We sincerely look forward to your visit again!
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Guest User
Discount Double Room
Stayed in Sep 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 27, 2023
The room is very clean, the service staff is also very nice, the living is quite comfortable and the food is also delicious😋
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am glad that you spent a comfortable and pleasant business trip in Shanxi Hotel. Your comments are the best affirmation and encouragement for our service. Providing every guest with a home-like experience is our endless pursuit. I look forward to meeting you again!
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Liuxing
Superior Double Room
Stayed in Oct 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Nov 1, 2023
Good service attitude, room facilities are also complete, very clean
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your good comments on Shanxi Hotel! I am glad to see that you are satisfied with the hotel's meticulous and thoughtful service. We will continue to work hard to improve the quality of our service and make persistent efforts to live up to your good comments! I look forward to your staying in the hotel again to enjoy a better accommodation experience. I wish you a happy life!
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Anonymous User
Discount Double Room
Stayed in Feb 2024
Business travelers
3 review
4.5/5
Great
Posted on Mar 2, 2024
I am very satisfied with the environment, sanitation and services. The facilities need to be updated. What is worthy of praise is the waiter No. 503, who responded to all requests, cleaned the room in a timely manner, helped contact the network management, connected to the computer as soon as possible, and responded to customer emails in a timely manner. Thank you for this!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at Shanxi Hotel and leaving your valuable review! Every year we will gradually maintain and update some floors and facilities of the hotel, with the goal of continuously creating a warm and comfortable stay environment for our guests. I believe we will do better and better in the future and continue to provide considerate services to every guest. We sincerely look forward to your visit again!
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Guest User
Superior Room (2 beds)
Stayed in Feb 2024
Couples
8 review
5.0/5
Outstanding
Posted on Feb 29, 2024
It's an old hotel with a good location and convenient to go anywhere! Friendly service! Very clean, but I don't like the old hotel bathtub! The breakfast is very rich! I prefer the Chinese restaurant on the second floor, which has Shanxi characteristics and large portions. The mutton steamed buns are the best and the price is not expensive. You can taste Shanxi specialties without leaving the hotel! Next time I go to Taiyuan, I will stay at Shanxi Hotel!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for Shanxi Hotel! Thank you for your trust. The hotel is committed to creating a brand new business travel accommodation experience, focusing on the combination of intelligent and humanized services. We will continue to maintain high standards and high quality to do better. The hotel's newly renovated business smart room has an integrated shower room. We look forward to your visit again and experience it!
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Guest User
Discount Double Room
Stayed in Feb 2024
Family
10 review
5.0/5
Outstanding
Posted on Feb 18, 2024
As expected of an old hotel in Shanxi, the living conditions and experience are very good. The service during the Spring Festival was very warm and thoughtful, enthusiastic, and a big thumbs up! The breakfast variety is quite rich, with both Chinese and Western food, comfortable and delicious! The price-performance ratio is very high, I will come again next time!!!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like experience. We look forward to your visit again!
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Anne.Wang
Discount Double Room
Stayed in Aug 2023
Business travelers
25 review
5.0/5
Outstanding
Posted on Aug 10, 2023
Hygiene: The room is very clean and tidy. Service: I have to praise the managers and the front desk lady. Because we arrived late, there were no king-size rooms. We were upgraded to a suite. The service is excellent, highly recommended. The hotel is located near Yingze Park, which is convenient for travel. The hotel parking lot is large enough for parking.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your praise! We will continue to work hard to do every detail in the service and strive to make every guest who comes to the store have a perfect stay experience! Sincerely welcome you to visit next time
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