Atour Hotel (Taizhou Liuyuan)

Atour Hotel (Taizhou Liuyuan) Reviews

Atour Hotel (Taizhou Liuyuan)

Building B4, Liuyuan Wenshang District, Renmin South Road, Hailing District, Taizhou, Jiangsu, ChinaView Hotel Details
Atour Hotel (Taizhou Liuyuan)
Atour Hotel (Taizhou Liuyuan)Atour Hotel (Taizhou Liuyuan)Atour Hotel (Taizhou Liuyuan)
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Atour Hotel (Taizhou Liuyuan) Guest Reviews

4.7/5
Outstanding
2817 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2817)
Positive reviews(2783)
Reviews with photos/video(350)
Classy environment(365)
Friendly front desk staff(289)
Delicious breakfast(219)
Convenient parking(69)
Close to scenic area(51)
Well designed(42)
Awesome gym(14)
Tasty coffee(9)
Negative reviews(34)
Ravindra Babu Konduri
Superior Suite
Stayed in Oct 2022
Business travelers
34 review
5.0/5
Outstanding
Posted on Oct 31, 2022
The receptionist is very patient. They treat customers very well
Guest User
Superior Double Room
Stayed in Sep 2023
Friends
14 review
5.0/5
Outstanding
Posted on Oct 8, 2023
Its a really nice hotel
tlxp79
Superior Double Room
Stayed in Jul 2022
Solo travelers
23 review
4.2/5
Very Good
Posted on Jul 12, 2022
Set in good location near to a number of shops and restaurants. Walking distance to Wanda Plaza shopping mall. Clean and comfortable room.
Anonymous User
Jimu Suite
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on May 4, 2024
It was my first time staying at Atour. The overall experience was good and I would consider staying there again. Special thanks to Xingxing Leilei, because the parking garage was difficult to find, they were very patient in providing route guidance.
Original TextTranslated by Google
Response from Property: Duoer is serious about hotel business and serves every customer with heart. Duoer wants to bring the best experience to users, which is the consideration and care from friends, so that you will not feel lonely even in a strange city. I hope every trip of yours will be a warm memory.
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Friends
2 review
5.0/5
Outstanding
Posted on Apr 29, 2024
On the day of check-in, the staff called to confirm the time and friendly reminder of the underground garage entrance, which was very considerate~ The atmosphere is modern and compatible with cultural cultivation, tea tables, book walls, courtyard coffee lofts, and a small scene at every step. I like it very much~ The hotel has an excellent location. There is a willow garden directly opposite. Within a 3-kilometer walk, you can check in at Nanshan Lu Temple, Wanghai Tower, Meiyuan, Old Street, Qiaoyuan and other old city attractions. Stay for 2 nights and walk in the garden unconsciously, drink morning tea, eat crab roe buns, there is a kind of happiness called Taizhou!
Original TextTranslated by Google
Response from Property: Liking someone is something that is difficult to explain to others. Sir, thank you for speaking your mind so frankly. I feel honored. Please allow me to say: I like you for no reason!
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on May 5, 2024
Hygiene: The room is clean and has no odor Service: The service attitude is very good and the customer service responds quickly Facilities: The breakfast tastes good and there is free porridge in the evening Environment: The transportation is very convenient and there are many restaurants around
Original TextTranslated by Google
Response from Property: Duoer is serious about hotel business and serves every customer with heart. Duoer wants to bring the best experience to users, which is the consideration and care from friends, so that you will not feel lonely even in a strange city. I hope every trip of yours will be a warm memory.
Guest User
Superior Double Room
Stayed in Apr 2024
Friends
57 review
2.2/5
Posted on Apr 21, 2024
As a fan of Atour, I have stayed in many Atour chains across the country. This is the first time I have used a long article to evaluate Taizhou Liuyuan Atour. Taizhou Liuyuan Atour Hotel is the worst Atour Hotel experience, no one else. First: The room type is completely inconsistent with the introduction! I booked a superior king-size bed room a week in advance. The hotel front desk called to ask what time to check in that day, and answered that it would arrive around 18:00. I thought the hotel service was very good, so I called to ask about the arrival time. I didn't want to arrive. Not only was the room provided on the first floor, but the room only had a small half window and was facing the end of the internal staff corridor. The whole room was dark, and the air in the room was turbid and not circulated, which was completely inconsistent with the room type introduced. I went to the front desk to ask for a change of room, and the reply I got was: All rooms are full, only this one. Then why should I tell the hotel that it is full today when I call, the room is first come first served, and the room type may not be ideal for late arrivals. I don't understand the meaning of calling in advance? ! Is it just so that you can arrange the worst room type for late guests? (The three days of staying in the room were like being locked in a small dark room) Second: The service awareness is not strong and the handling ability is poor. The so-called poor hardware conditions can be compensated by soft services. But when the hotel handles a small matter, the adaptability is really speechless... It rained when I went out for dinner in the evening of the second day of stay. There was no umbrella in the room. I asked the front desk to borrow an umbrella, and the reply was: The front desk umbrella has been borrowed and there is no umbrella. Discuss with the front desk whether there are other ways to borrow an umbrella? Can I ask the staff to borrow or go to the vacant room to see if there is an umbrella? Reply: No, the room is the business of the housekeeping department and has nothing to do with the front desk! And added a sentence: The hotel can provide free porridge after 21:30. In other words, guests don’t have to go out for dinner on rainy days, waiting for the hotel’s free porridge after 21:30? ! It’s ridiculous. After my repeated insistence, I finally asked the so-called boss to borrow an umbrella... I was originally an Atour fan, and my family also bought Atour bedding, and promoted Atour to friends from all walks of life... But Taizhou Liuyuan Atour Hotel gave me a very bad experience, which is completely incompatible with Atour’s corporate culture. The 4-star environment is given to the hotel's location and convenient transportation
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Shangwuguoke
Superior Room (2 beds)
Stayed in Apr 2024
Family
6 review
4.0/5
Very Good
Posted on Apr 18, 2024
The hotel is very close to the scenic spot. The price/performance ratio is relatively high. The attitude of the service staff is also very good. They also have good night porridge in the evening. All in all, it is a very good hotel. The washing and drying machine is convenient for guests traveling long distances. It is very good.
Original TextTranslated by Google
Response from Property: Duoer is serious about hotel business and serves every customer with heart. Duoer wants to bring the best experience to users, which is the consideration and care from friends, so that you will not feel lonely even in a strange city. I hope every trip of yours will be a warm memory.
Guest User
Superior Double Room
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Very good!!! A bit of American style! Free laundry! The room is well soundproofed! The breakfast buffet is good! There is a cafe in the backyard, the environment is amazing! The hotel is clean! High cost performance!
Original TextTranslated by Google
Response from Property: Duoer is serious about hotel business and serves every customer with heart. Duoer wants to bring the best experience to users, which is the consideration and care from friends, so that you will not feel lonely even in a strange city. I hope every trip of yours will be a warm memory.
Guest User
Superior Double Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The hotel is in a good location with a good surrounding environment. It is within walking distance of the old street. The breakfast is rich and tastes good. The front desk is warm and thoughtful with a good service attitude.
Original TextTranslated by Google
Response from Property: Duoer is serious about hotel business and serves every customer with heart. Duoer wants to bring the best experience to users, which is the consideration and care from friends, so that you will not feel lonely even in a strange city. I hope every trip of yours will be a warm memory.
Guest User
Superior Double Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 3, 2024
The room is very good. Special comments on the gym. The considerate service includes towels and free water. It is clean and well-equipped. There are both strength and aerobic facilities to meet the needs of fitness enthusiasts.
Original TextTranslated by Google
Response from Property: Duoer is serious about hotel business and serves every customer with heart. Duoer wants to bring the best experience to users, which is the consideration and care from friends, so that you will not feel lonely even in a strange city. I hope every trip of yours will be a warm memory.
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Family
15 review
5.0/5
Outstanding
Posted on Apr 19, 2024
The hotel is in a great location, with Liuyuan right at the door. It's very convenient to go to scenic spots and places to eat. The rooms are clean and tidy. The green plants in the hotel are beautiful, and there are small facilities for children to play. The breakfast is also very rich, and the service of Zhou Zhou Xiang Yu is very good. It is worth recommending.
Original TextTranslated by Google
Response from Property: Duoer is serious about hotel business and serves every customer with heart. Duoer wants to bring the best experience to users, which is the consideration and care from friends, so that you will not feel lonely even in a strange city. I hope every trip of yours will be a warm memory.
ptshx
Superior Double Room
Stayed in Mar 2024
Friends
15 review
4.7/5
Amazing
Posted on Apr 1, 2024
5 points for praise. The hotel is in a good location, across the road is Liuyuan. There are many restaurants nearby, and you can walk to Meiyuan and Gu Street. One mile to the right is Luan's Roast Duck Huaiyang Cuisine, which is very cost-effective. The front desk staff is very polite and the breakfast is quite exquisite. The only 4 points is that there is water in the shower room. I called the front desk to send slippers, and it took about 20 minutes to deliver them.
Original TextTranslated by Google
6/7
Response from Property: Duoer is serious about hotel business and serves every customer with heart. Duoer wants to bring the best experience to users, which is the consideration and care from friends, so that you will not feel lonely even in a strange city. I hope every trip of yours will be a warm memory.
Guest User
Superior Double Room
Stayed in Mar 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 29, 2024
The hotel is located in a historical building, and the location is quiet in the bustling city. It feels like being in a mansion in the Republic of China. The hotel has its own viewing terrace, where you can enjoy a cup of afternoon tea. There are restaurants all around. Across the road is Liuyuan Park, which has green trees, rivers, and historical sites. The ecology is particularly good! The hotel has everything, and the facilities are comparable to those of a star hotel. In addition, the front desk lady Zhou Zhou is gentle and has a very good service attitude! I will definitely stay here next time
Original TextTranslated by Google
Response from Property: Duoer is serious about hotel business and serves every customer with heart. Duoer wants to bring the best experience to users, which is the consideration and care from friends, so that you will not feel lonely even in a strange city. I hope every trip of yours will be a warm memory.
Guest User
Superior Double Room
Stayed in Mar 2024
Family
25 review
5.0/5
Outstanding
Posted on Mar 28, 2024
The bedding is very comfortable, the room is clean, the lobby is stylishly decorated, and the old street is within walking distance. I will choose this hotel next time
Original TextTranslated by Google
6/9
Response from Property: Duoer is serious about hotel business and serves every customer with heart. Duoer wants to bring the best experience to users, which is the consideration and care from friends, so that you will not feel lonely even in a strange city. I hope every trip of yours will be a warm memory.