Hotel Nikko Taizhou

Hotel Nikko Taizhou Reviews

Hotel Nikko Taizhou

No.799 Yaocheng Avenue, Hailing District, Taizhou, Jiangsu, 225300, ChinaView Hotel Details
Hotel Nikko Taizhou
Hotel Nikko TaizhouHotel Nikko TaizhouHotel Nikko Taizhou
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Hotel Nikko Taizhou Guest Reviews

4.6/5
Very Good
1196 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1196)
Positive reviews(1153)
Reviews with photos/video(157)
Classy environment(113)
Friendly front desk staff(110)
Large rooms(56)
Quiet & comfortable(41)
Poor air conditioning(21)
Perfect for business trips(16)
Stayed multiple times(13)
Awesome gym(6)
Negative reviews(40)
Yyyyyannnnn
Standard King
Stayed in Oct 2023
Couples
8 review
5.0/5
Outstanding
Posted on Dec 1, 2023
Everything is good except the room air con is not working nicely, it will close automatically in the midnight, but the hotel staffs are nice, I feedback to them and they send me a air con fan immediately. Breakfast not bad, there's alot of Taizhou special morning tea style breakfast included.
Response from Property: Dear guest, thank you for choosing Hotel Nikko Taizhou, and thank you for your recognition of us. We focus on every detail of the guest needs, and promise to give you a comfortable environment, clean equipment, intimate Japanese service, for you to create unforgettable travel memories and unique stay experience, we look forward to seeing you next time. Have a nice day!
Botsford
Standard King
Stayed in Oct 2023
Solo travelers
2 review
4.0/5
Very Good
Posted on Oct 4, 2023
Nice hotel but needs a little upkeep, shower heads need to be cleaned, quality not up to Nikko standard. Good amenities and good food. Easy check in/out. I did however leave the do not disturb notification on my room door and when I came back in the afternoon I found they had made up the room, for that reason I don’t think I’ll return here again.
Response from Property: Dear Guests,First of all thank you very much for you can choosing to stay in Hotel Nikko Taizhou and share your experience with us. We are sorry, about our room service. We have reflected the problem to related departments, and strengthen the health inspection and supervision work of the hotel, to avoid such problems from happening again. Looking forward to your next check in, I believe you will see our improvement! All our hotel staff waiting for your coming again.
Guest User
Superior King
Stayed in Jul 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Jul 7, 2023
All facilities are well maintained. Location is good. Front desk & house keeping staffs are excellent.
Response from Property: Dear Guests! Thank you for living in Hotel Nikko Taizhou and taking your time to share your living experience with us. All the staff of the hotel has been committed to provide a high standard of service for All the guest. thank you for your support and praise! We sincerely look forward to your visit again.
Junruodongnanfeng
Executive Suite
Stayed in May 2024
Family
3 review
3.5/5
Posted on May 5, 2024
We drove from Shanghai to Taizhou at noon. The front desk upgraded us to a family suite for free because we brought our children. The room was quite spacious, the breakfast was quite good, and the TV was not working and they repaired it right away. Disadvantages: 1. The hotel did not provide slippers for our children, so we had to ask for them ourselves. We had been given them by the hotel before when we stayed at the All Seasons. 2. The room was cleaned too late. We left at 9 o'clock the next day, and the hotel was not cleaned at 5 o'clock in the afternoon. The speed was too slow.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you very much for choosing to stay at Hotel Nikko Taizhou and sharing your stay experience with us. We are deeply sorry for the problems you encountered in the hotel. We have conveyed your feedback to the hotel management. The hotel management pays attention to listening to every guest's stay experience. We have asked the heads of relevant departments to immediately investigate and follow up to ensure that such situations do not happen again. Thank you for your feedback on our service details. We will definitely strengthen the training of our employees so as to better provide attentive and thoughtful services to our guests. All the hotel staff are looking forward to your visit again. Hotel Nikko Taizhou promises to give you a comfortable environment, clean equipment, and thoughtful Japanese service!
ZhuimengrenIVdai
Executive Suite
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on May 6, 2024
Very good stay. First of all, there was no price increase during the May Day holiday, which is very conscientious. The room is large and the soundproofing is good. The breakfast is quite satisfactory, with morning tea, and the children ate well.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your patient comments. Your satisfaction is our most anticipated result. We hope to continue to receive your recognition. We will continue to maintain the beautiful environment and warm service, and look forward to meeting you again! I wish you a happy life!
00sl
Standard King
Stayed in Apr 2024
Family
5 review
4.7/5
Amazing
Posted on Apr 5, 2024
There is a cloakroom and a bathtub. The room is clean. The bed and pillows are comfortable. The water pressure is strong, but the shower head leaks, so the water is small. There is fish soup noodles for breakfast. I don't want noodles but only want fish soup, but Auntie is satisfied.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you very much for choosing to stay at Hotel Nikko Taizhou and sharing your stay experience with us. We are deeply sorry for the problems you encountered in the hotel. We have notified the engineering department about the problem with the hotel shower and repaired it to avoid such problems from happening again. Thank you again for your attention and support to the hotel. All the hotel staff are looking forward to your visit again. Hotel Nikko Taizhou promises to give you a comfortable environment, clean equipment, and considerate Japanese service!
Luopengpeng
Superior King
Stayed in Apr 2024
Friends
3 review
3.0/5
Posted on Apr 6, 2024
I rarely write reviews for hotels, but I really want to complain. The good part is that the hardware in the room is good, except that the projection screen is very slow and basically useless, the rest of the bathroom and sound insulation are very good. The software is really not good, after all it is a JAL brand, there are melon seed shells on the carpet, and unknown garbage on the bed. I accidentally burned my hand, and asked the front desk for burn ointment, but there was none, and there was no cooling oil or anything like that. Breakfast was said to be until 10 o'clock, but when I went there at 9:20, it was already empty. The coffee was originally served with boxed milk, but it was also gone. Several people on the scene wanted it, so I asked the manager, and he pretended to ask the staff to get a box, but it was not delivered until the end of breakfast. The service is absolutely unworthy of this brand and this positioning.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, first of all, thank you very much for choosing to stay at Hotel Nikko Taizhou and sharing your stay experience with us. We are deeply sorry for the problems you encountered in the hotel. We have conveyed your feedback to the hotel management. The hotel management pays attention to listening to every guest's stay experience. We have asked the heads of relevant departments to immediately investigate and follow up to ensure that such situations do not happen again. Thank you for your feedback on our service details. We will definitely strengthen the training of our employees so as to better provide attentive and thoughtful services to our guests. All the hotel staff are looking forward to your visit again. Hotel Nikko Taizhou promises to give you a comfortable environment, clean equipment, and thoughtful Japanese service!
Guest User
Deluxe King
Stayed in Mar 2024
Friends
6 review
1.2/5
Posted on Mar 2, 2024
Staying in this hotel was the worst experience I've ever had in any hotel. 1. We arrived at the hotel around 23:30. As soon as we parked the car, a man suddenly rushed out (I later learned that it was the hotel security guard). This person was arrogant and didn't say a word of greeting or address to me. He insisted that I turn the car around while getting dressed. He said that all the cars must face the same direction, but I looked at the parking lot and didn't find that all the cars were facing the same direction. After I refused, this person left... 2. There was no one at the hotel front desk, so we could only wait in the lobby. The security guard stared at us with a very unfriendly look. During the period, he didn't ask if we needed help or if there was anything he could provide to us. I couldn't help it and said to him: Why are you staring at us? He said: There are no employees at the front desk. You are standing there. Who should I stare at if I don't stare at you? If the hotel leaders can see my comments, then I would like to ask whether I am staying in the hotel or stealing things from the hotel? 3. After a few minutes, a young lady in pajamas and a very cute headband came and said she was a front desk employee. Came to mediate and help check in, and said that the leader had been notified. She was an intern and asked us not to embarrass her... 4. After entering the room, although I don't have the habit of using a bathtub, I instantly felt that everything was wrong when I saw this bathtub, but I was too tired to dwell on it 5. Before I woke up in the morning, I received a call from the duty manager in the room to deal with my complaint. If you want to deal with it, you can wait until I check out. Do you have to wake me up? 6. When I checked out, the duty manager told me that the hotel leader was willing to help me reduce the room fee and hoped that I would not write a bad review. I refused I really don't understand why the service and hygiene of a brand hotel can be worse than that of a homestay? It's really the first time that I've been so disgusted I hope that seeing this comment can help you clear mines...
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you very much for choosing to stay at Hotel Nikko Taizhou and sharing your stay experience with us. We are deeply sorry for the problems you encountered in the hotel. We have conveyed your feedback to the hotel management. The hotel management pays attention to listening to every guest's stay experience. Thank you for your feedback. We will definitely strengthen management to better provide attentive and thoughtful service to our guests. We have shared your opinions with the entire team. Thank you again for your feedback. At the same time, we hope that the next time you visit our area, you can give us a chance to let you enjoy an outstanding experience. Hotel Nikko Taizhou promises to give you a comfortable environment, clean equipment, and thoughtful Japanese service
Bushihenxiangchijimihua
Standard King
Stayed in Feb 2024
Family
34 review
5.0/5
Outstanding
Posted on Feb 18, 2024
Every time I stay here, I feel at home. I have to say that big hotels are really different. Although the hotel is old, it does not affect the stay experience at all. It is very nice. Because I booked it through Ctrip, I was given a 15 yuan voucher for the mini bar, which I can use to buy some snacks. I was also upgraded to a room with a bathtub, which is really nice.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Hotel Nikko Taizhou and thank you for your recognition of us. We focus on every detail of the guests' needs and promise to provide you with a comfortable environment, clean facilities, and considerate Japanese-style services to create unforgettable travel memories and a unique travel experience for you. We look forward to seeing you next time. Wish you a nice day.
Nini
Deluxe Twin
Stayed in Feb 2024
Family
85 review
4.2/5
Very Good
Posted on Feb 17, 2024
The hotel is old, and the facilities are a bit old, especially the lighting, which makes the room a bit dark at night. The front desk service is very enthusiastic The room is very large, and there is a Tianhong shopping mall nearby, so it is quite convenient to buy things
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you very much for choosing to stay at Hotel Nikko Taizhou and sharing your stay experience with us. We are deeply sorry for the problems you encountered in the hotel. We have conveyed your feedback on the room situation to the hotel management. The hotel management pays attention to listening to every guest's stay experience. Thank you for your feedback on our service details. We will continue to work hard to provide better and attentive services to our guests. All the hotel staff are looking forward to your visit again. Hotel Nikko Taizhou promises to give you a comfortable environment, clean equipment, and considerate Japanese service!
szxtjcw6
Deluxe Twin
Stayed in Feb 2024
Family
9 review
5.0/5
Outstanding
Posted on Feb 16, 2024
It is not easy to provide services during the Chinese New Year. It can be seen that the staff are very attentive. It would be better if the facilities can keep up. Timely maintenance of facilities is very important.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for visiting Hotel Nikko Taizhou! We are very pleased to learn that you are satisfied with your stay. It is our aim to provide guests with a quiet and comfortable environment and warm and hospitable service. We will continue to work hard to live up to your kindness. With your encouragement and support, we will work harder to make you feel at home. We thank you again for your affirmation of Hotel Nikko Taizhou and welcome you to visit again!
Anonymous User
Deluxe Twin
Stayed in Feb 2024
Family
9 review
4.5/5
Great
Posted on Feb 15, 2024
I stopped by to rest on my way back to Shanghai on the fourth day of the Chinese New Year. The room was quite large, but the facilities were a bit outdated. The hotel front desk service was good, warm and thoughtful, but the children's supplies were not complete, there was no children's toothbrush, and the breakfast was a bit inferior.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you very much for choosing to stay at Hotel Nikko Taizhou and sharing your stay experience with us. We are deeply sorry for the problems you encountered in the hotel. We have conveyed your feedback on the room to the hotel management. The hotel management pays attention to listening to every guest's stay experience. Thank you for your feedback on our facilities and equipment. We have shared your opinions with the entire team. Thank you again for your feedback. At the same time, we hope that the next time you visit our area, you can give us a chance to let you enjoy an outstanding experience. Hotel Nikko Taizhou promises to give you a comfortable environment, clean equipment, and thoughtful Japanese service
Yizhihuangliming
Deluxe Twin
Stayed in Feb 2024
Family
15 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Facilities: relatively new, the room is better than the picture, and the space is large. Environment: relatively new, the room is better than the picture, and the space is large. Service: relatively new, the room is better than the picture, and the space is large
Original TextTranslated by Google
Response from Property: Dear customer, thank you for visiting Hotel Nikko Taizhou! We are very pleased to learn that you are satisfied with your stay. It is our aim to provide guests with a quiet and comfortable environment and warm and hospitable service. We will continue to work hard to live up to your kindness. With your encouragement and support, we will work harder to make you feel at home. We thank you again for your affirmation of Hotel Nikko Taizhou and welcome you to visit again!
Guest User
Deluxe King
Stayed in Feb 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 16, 2024
We stayed during the Spring Festival and were given a free upgrade to an executive suite. It is also convenient to travel, the parking lot is large and suitable for self-driving, and opposite is Tianhong Plaza, where you can eat and drink.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for visiting Hotel Nikko Taizhou! We are very pleased to learn that you are satisfied with your stay. It is our aim to provide guests with a quiet and comfortable environment and warm and hospitable service. We will continue to work hard to live up to your kindness. With your encouragement and support, we will work harder to make you feel at home. We thank you again for your affirmation of Hotel Nikko Taizhou and welcome you to visit again!
Zhuanjia
Executive Suite
Stayed in Feb 2024
Business travelers
3 review
1.0/5
Posted on Feb 12, 2024
There is no worst, only worse. The attitude of the lady at the check-in desk was extremely bad, maybe she hadn't been paid for a year. The room had an extra bed and quilt, and asked to put it on the sofa. When I came back two hours later, the quilt was as shown. I asked the hotel to help put on a quilt cover. Two housekeeping ladies in casual clothes came up and first wet their fingers with saliva to open the quilt cover. It was too subversive. I immediately stopped and asked them to put it on themselves. Half an hour later, the front desk called and asked: "Did you not let our housekeeping aunt put on the quilt cover?" I was so angry. This kind of hotel should be closed down. This is the standard procedure of Nikko Hotels. As friendly Chinese, please ask the Nikko Hotel brand to withdraw from the Chinese market with dignity!
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you very much for choosing to stay at Hotel Nikko Taizhou and sharing your stay experience with us. We are deeply sorry for the problems you encountered in the hotel. We have conveyed your feedback on the room to the hotel management. The hotel management pays attention to listening to every guest's stay experience. Thank you for your feedback on the details of our service. We will definitely strengthen the self-inspection of the room in order to better provide attentive and thoughtful service to our guests. We have shared your opinions with the entire team. Thank you again for your feedback. At the same time, we hope that the next time you visit our area, you can give us a chance to let you enjoy an outstanding experience. Hotel Nikko Taizhou promises to give you a comfortable environment, clean equipment, and thoughtful Japanese service