The Green Man Boutique Hotel

They did not send me details to check in and insist they did after I contact the customer service at 2am after staying outside in cold for an hour Checked all my email and junks/spams I confirm I did not receive any further info abt check in informations

Warm and clean

Avoid! We got a filthy room with hair everywhere, the bedsheet wasn’t clean either!(sadly we just saw it later!!!) After a 2hour sleep several BEDBUG bites, unacceptable! The owner doesn’t answers at all. We asked for the reclamation book, didn’t got it either… Extra: The water is literally just dripping from the sink if you open it. Total waste of Time and Money!

Entrance was straighforward no issues with the key code. Room was clean airy and bright but outdated. It sloped quite severely. The chair had a wonky leg and could not be sat on. Bed was big and comfortable. Bathroom was big with two sinks (no bath) and good shower. The setup is good if you have no issues but there is no support or contact if something h is a needed or happens I tried to contact reception and the bar to ‘checkout’ and both were closed. The key is back in the safe. One point list the other is in found some litter in the bathroom. Didn’t seem to cleaned on the outside of the sink.

When I arrived there was no remote for the TV. That, however, became irrelevant as the TV was not working. The hand-wash dispenser at the sink was spitting out its last few drops of liquid. In the morning when I showered the shampoo, conditioner and bodywash containers were all empty. The shower temperature quickly turned cold. Could not in all honesty recommend the place.

Lovely decor and very comfortable bed. Radiators were not on during our stay and bathroom was cold. Excellent location for visiting Stansted Airport which was only two miles away.

We got there at about 6pm to find there was a problem and the room had no water. We were offered a cancellation option but had nowhere to go and a flight early next morning. We were offered to shower in the house next door in morning where the manager lived but didn’t feel comfortable with this. We were given one 500ml bottle of water for 2 of us. Upon request we were given a 5litre bottle of tap water. They told us the cistern was full so we had one flush available so couldn’t flush the loo until next morning. No heating except a small electric radiator that wasn’t working as the sockets were duff. We tried 3 sets of sockets until we found one that worked, the others were not secured to the wall properly. Put the kettle on to ding we had been given just 2 tea bag between us. We were told there would be hand sanitiser in the bathroom (there wasn’t). We sat down to share a cuppa and watch tv to find there were no batteries in the tv remote and no working buttons to use on the set. In the morning we boiled a kettle, poured it in the sink to have a wash but the plug didn’t fit and we just watched it all drain away in seconds. Oh, and when we entered the building the door lock handle broke off so it was insecure all night. - on the plus side it has free parking and is about 10 mins from the airport. I’ve had no reply to the direct feedback I gave them, can’t say I’d rush to stay there again but maybe we were just unlucky.

Avoid, first impressions walking in is the pub had no atmosphere and didn't look very clean. Considering it was a bank holiday it did seem suspicious that the pub was so dead. Tables was all miss match which didn't look appealing either. My husband ordered 2 beers that where awful, my dad ordered 1 that was also terrible and the pepsi was flat as they come like drinking syrup water. We ordered food, cutlery was plonked down in the middle of the table. I ordered a steak and kidney pudding and got steak and kidney pie instead. There was 6 of us and everyone said the food was very bland. We got frozen veg with our main and lumpy gravy. The pictures on the website are absolutely nothing like the actual place so don't be fooled by there website. It's safe to say we won't be returning as we come away feeling deflated that we had just spent our hard earned money on that. Definitely avoid!