Avani+ Khao Lak Resort Reviews
Avani+ Khao Lak Resort
99 Thanon Phet Kasem Moo 8, Bang Muang, Phang Nga Province, 82190, ThailandView Hotel Details
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Avani+ Khao Lak Resort Guest Reviews
4.6/5
Great
53 review
Verified reviewsLocation4.5
Amenities4.7
Service4.7
Cleanliness4.6
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All reviews(53)
Positive reviews(52)
Reviews with photos/video(25)
Awesome stay(27)
Great service(17)
Awesome rooms(15)
Clean and tidy(12)
Delicious breakfast(10)
Loved the view(6)
Perfect for kids(5)
Negative reviews(1)
Guest User
Premier Room
Stayed in Jul 2024
Family
11 review
Very Good
Posted on Aug 1, 2024
Our first time to Avani+. We were surprised by the location and amenities of the hotel. The location is by the main road. It is convenient for guests to cross the road to the supermarket to get snacks or drinks.
Amenities wise are excellent for kids and adults. There are plenty of activities for guests to do, such as rock climbing, arcade, basketball, and skateboard .
However, I just feel the pools available are too small. It is low season in khao lak and I already feel it is too crowded.
Cleanliness in the room could be improved. The housekeeping only sweeps the floor and does not use a vacuum. After cleaning our rooms, I saw hair in the toilet.
Overall, I would recommend Avani+ to family traveling with children.
6/9
Response from Property: Dear valued guest,Thank you for choosing our Avani+ Khao Lak Resort , and for sharing with us your feedback. We are delighted to learn that our hospitality and service exceeded your expectations Thank you for your praise regarding our recreational activities, amenities and location. Rest assured, we have duly taken note of your feedback regarding the cleanliness and will be addressing this with the team, do accept my apologies for any inconveniences that this may have caused during your recent stay.Thank you once again for staying with us and for taking the time to share your feedback.Warmest Regards,Jean-Marc PougnetResort Manager
Anonymous User
Deluxe Room
Stayed in Jun 2024
Couples
15 review
Outstanding
Posted on Jun 8, 2024
As usual, the resort offers nothing less than exceptional. Great room, nice breakfast spread, ample facilities for a short stay.
Response from Property: Dear Valued guest,I am delighted that you had a memorable stay with us here at Avani+ Khao Lak Resort .We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Warmest Regards,Jean-Marc PougnetResort Manager
Subzero001
Deluxe Room
Stayed in May 2024
Couples
5 review
Posted on May 8, 2024
Would not really count it as a 5 star resort. The hotel looks new and the room is fine. But the resort surrounding and common area is rather run down and with the number of guests to the swimming pool is rather overwhelming. Pool is small and often crowded.
Response from Property: Dear Subzero001,Greetings from the team and hope this finds you well.Please accept my apologies that your overall experience did not live up to your expectations, one of our key selling points is our lush surroundings that usually receive praise from our guests. I am disappointed to read that this aspect was not to your expectations - I will be working with my team to see what went wrong and to ensure our services are maintained.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Warmest Regards,Jean-Marc PougnetResort Manager
Suharshini
Premier Room
Stayed in Jul 2024
Family
1 review
Amazing
Posted on Aug 29, 2024
I had a great stay overall at Avani+. Did a trip with my mom, I love the grounds of this hotel its huge and there is enough space for everyone without feeling overwhelmed by the other guests. Breakfast buffet was great, options are endless, my only feedback would be to have more vegetarian options and clearly demarcate them. All in all I will recommend this hotel for families, especially those with young children as they have a kids club, separate kiddy pool for kids and lots of other activities to keep them occupied so parents can get some rest in between.
Response from Property: Dear Suharshini,I am delighted that you had a memorable stay with us here at Avani+ Khao Lak Resort .We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Warmest Regards,Jean-Marc PougnetResort Manager
LindaG
Premier Room
Stayed in Dec 2023
Family
5 review
Outstanding
Posted on Jan 4, 2024
Overall a fantastic holiday experience.
Rooms are nicely done up, clean and relaxing .
Staff are warm, welcoming, super helpful and friendly . Especially Nu who took great care of us . Great breakfast selection and super yummy.
Great setup at kids room which also catered to older kids with Pingpong table , ball machine, arcade games and other selection.
Staff at beach station were super helpful, all ready to help , SUP , boogie boards and kayaks available for use without charge. You really donβt have to go anywhere , just relax at the beautiful Sandy beach. Kids also played volleyball almost every evening with other guests .
Impressive fire show one night
We will definitely come back here .
6/8
Response from Property: Dear LindaG,We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Avani+ Khao Lak Resort in the near future for another memorable experience.Warmest Regards,Jean-Marc PougnetResort Manager
Guest User
Deluxe Room
Stayed in Sep 2023
Travel with friends
2 review
Outstanding
Posted on Oct 21, 2023
Everything was great! Food in the restaurant near the beach was very delicious, nice and clear territory. Good kids club with climbing wall. I can recommend this place π
6/10
Response from Property: Dear Valued Guest,We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Avani+ Khao Lak Resort in the near future for another memorable experience.Warmest Regards,Jean-Marc PougnetResort Manager
Mr.L / ε°ζΉ
Two-Bedroom Suite
Stayed in Sep 2023
Business travelers
44 review
Amazing
Posted on Sep 24, 2023
Nice hotel with full service. Have everything you needed. The hotel is close to the beach but donβt have beach view room. Overall, one of the nice hotel in Khaolak
6/7
Response from Property: Dear Mr.L,We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Avani+ Khao Lak Resort in the near future for another memorable experience.Warmest Regards,Jean-Marc PougnetResort Manager
Guest User
Premier Room
Stayed in Jun 2023
Couples
1 review
Outstanding
Posted on Jun 6, 2023
The place is big and relaxing. We enjoyed our stay because they had loads of activities. The food was good, a lot of variations. I want to stay again soon π€
Response from Property: Dear Valued Guest,We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Avani+ Khao Lak Resort in the near future for another memorable experience.Warmest Regards,Jean-Marc PougnetResort Manager
Apichart AaRon
Premier Room
Stayed in Apr 2023
Family
3 review
Outstanding
Posted on Apr 25, 2023
Best place, good vibes, green and eco friendly hotel.
Lots of activities for kids. We love it!!
6/12
Response from Property: Dear Apichart Aaron,Greetings from the team and hope this finds you well. Many thanks for sharing with us and fellow forum members a nice review of your recent stay!We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Avani+ Khao Lak Resort in the near future for another memorable experience.Warmest Regards,Jean-Marc PougnetResort Manager
Pinkchen
Deluxe Room
Stayed in May 2023
Family
9 review
Outstanding
Posted on Jun 20, 2023
Such a beautiful place
Highly recommended for couples
Response from Property: Dear Sutadta,We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Avani+ Khao Lak Resort in the near future for another memorable experience.Warmest Regards,Jean-Marc PougnetResort Manager
Ofri Lea
Premier Room
Stayed in Feb 2023
Travel with friends
14 review
Great
Posted on Feb 22, 2023
Super nice hotel for the price, the pool and beach were amazing
I also did morning yoga that was amazing!
Response from Property: Dear Ofri Lea,Greetings from the team and hope you are keeping well. Many thanks for staying with us and for sharing with us a nice recap of your recent stay. We are thankful for your warm words regarding our facilities and a special mention for our morning yoga!Warmest Regards,Jean-Marc PougnetResort Manager
Guest User
Two Bedroom Suite
Stayed in Jun 2023
Family
1 review
Amazing
Posted on Jun 18, 2023
Huge, beautiful property with all the amenities you could want in a resort. Spacious, modern and luxurious rooms, a rock climbing wall, basketball and tennis courts, games rooms, multiple restaurants, swimming pools, kids club and even a mini water park for the kids. Staff were very friendly and professional, food was delicious and the spa treatments were top notch as well. If you are considering a family getaway in khao lak l look no further.
Response from Property: Dear Valued Guest,We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Avani+ Khao Lak Resort in the near future for another memorable experience.Warmest Regards,Jean-Marc PougnetResort Manager
Guest User
Premier Room
Stayed in Feb 2024
Family
5 review
Great
Posted on Feb 9, 2024
Is very nice and clean hotel resort
Response from Property: Dear valued guest,We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Avani+ Khao Lak Resort in the near future for another memorable experience. Warmest Regards, Jean-Marc Pougnet Resort Manager
Dmitrii
Premier Room
Stayed in Aug 2023
Couples
3 review
Great
Posted on Aug 23, 2023
Like the place, good location.
Response from Property: Dear Dmitrii,Greetings from the team and hope this finds you well. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Avani+ Khao Lak Resort in the near future for another memorable experience.Warmest Regards,Jean-Marc PougnetResort Manager
Mr Jason Lee
Premier Room
Stayed in Feb 2023
Family
28 review
Posted on Apr 5, 2023
Room is clean and food quality is normal.
Response from Property: Dear MrJas Lee,Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Warmest Regards,Jean-Marc PougnetResort Manager