Grand Mercure Khao Lak Bangsak Reviews
Grand Mercure Khao Lak Bangsak
71 Moo7 Bangmuang District Ampur Takuapa, Bang Muang, Phang Nga Province, 82190, ThailandView Hotel Details
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Grand Mercure Khao Lak Bangsak Guest Reviews
4.6/5
Great
64 review
Verified reviewsLocation4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(64)
Positive reviews(64)
Reviews with photos/video(31)
Awesome stay(27)
Great service(19)
Awesome rooms(16)
Quiet & comfortable(9)
Delicious breakfast(8)
Great swimming pool(6)
KKinfinity
Superior King Room
Stayed in Aug 2024
Solo travelers
20 review
Outstanding
Posted on Aug 11, 2024
Nice and friendly staff
Response from Property: Dear Khun KKinfinity,We very much appreciate your comments regarding your stay at the Grand Mercure Khao Lak Bangsak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Grand Regards, Grand Mercure Khao lak Bangsak Team.
Visrut
Superior King Room
Stayed in Aug 2024
Couples
5 review
Outstanding
Posted on Aug 29, 2024
I recommend this place.
I getting here among night, the service staff still be there and greetings with welcome drink.
The room is awesome, the interior design and furniture is aesthetic.
Buffet breakfast is one of the highlight, there’re a lot of food in every kind of, I’m very enjoy with the moment.
Response from Property: Dear Visrut,Thank you for your lovely review! We're thrilled to hear that our staff helped make your holiday unforgettable and that you enjoyed our amazing service, tasty food, and beautiful location close to the beach.We look forward to welcoming you back for another relaxing stay.Grand regards,Grand Mercure Khao Lak Bangsak Team
Leon
Pool Access Deluxe Twin Room
Stayed in Aug 2023
Family
7 review
Outstanding
Posted on Aug 27, 2023
A marvelous two nights stay with my family, enjoy jumpiing straight into pool from room balcony.
Response from Property: Dear Leon,We very much appreciate your comments regarding your stay at the Grand Mercure Khao Lak Bangsak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Grand Mercure Khao Lak Bangsak Team
Don Don Kohen
Pool Access Deluxe King Room
Stayed in Aug 2023
Family
13 review
Amazing
Posted on Aug 17, 2023
Underrated hotel.
Take the pool access room.
Resto by the pool is also ok.
Will return.
Response from Property: Dear Don Don Kohen,Thank you for your review and for choosing Grand Mercure Khao Lak Bangsak for your stay. We are delighted to hear that you found our hotel to be of excellent quality and that you enjoyed the service and atmosphere during your time with us. We will share your comments with our entire team as they will be pleased to know that their commitment to service was appreciated and recognized.We strive to ensure that every guest feels equally valued and well taken care of. Thank you once again for your kind words, and we hope to have the pleasure of welcoming you back to our hotel in the near future. Best regards,The Grand Mercure Khao Lak Bangsak Team
Guest User
Superior Twin Room
Stayed in Jun 2023
Family
6 review
Outstanding
Posted on Jun 8, 2023
Really nice 5 stars hotel to stay.
Room is new,quiet and comfortable.
Breakfast buffet is highly recommended!
Totally worth the price! Definitely will visit again
Response from Property: Dear Guest,Thank you for your review and for choosing Grand Mercure Khao Lak Bangsak for your stay. We are delighted to hear that you found our hotel to be of excellent quality and that you enjoyed the service and atmosphere during your time with us. We will share your comments with our entire team as they will be pleased to know that their commitment to service was appreciated and recognized.We strive to ensure that every guest feels equally valued and well taken care of. Thank you once again for your kind words, and we hope to have the pleasure of welcoming you back to our hotel in the near future. Best regards,The Grand Mercure Khao Lak Bangsak Team
Hawei
Pool Access Deluxe Twin Room
Stayed in Nov 2023
Family
61 review
Great
Posted on Dec 2, 2023
Close to perfection.
Just the restaurant level doesn´t reach the required standard.
Response from Property: Dear Hawei,We very much appreciate your comments regarding your stay at the Grand Mercure Khao Lak Bangsak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Grand Mercure Khao lak Bangsak Team
בן אלוני
Deluxe King Room
Stayed in Apr 2023
Couples
7 review
Posted on May 7, 2023
Big and good hotel, not the best location, needs to improve in cleaning
Response from Property: Dear בן אלוני,Thank you for your review and for choosing Grand Mercure Khao Lak Bangsak for your stay. We are delighted to hear that you found our hotel was good. Apparently, while we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short especially the cleanliness of the room. We appreciate the sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
YT Hew
Superior King Room
Stayed in Aug 2023
Family
6 review
Outstanding
Posted on Sep 5, 2023
Excellent
Response from Property: Dear YT Hew,We very much appreciate your comments regarding your stay at the Grand Mercure Khao Lak Bangsak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Grand Mercure Khao Lak Bangsak Team
Pradtana
Superior King Room
Stayed in May 2024
Couples
4 review
Great
Posted on May 14, 2024
Good service and nice hotel
Response from Property: Dear Valued Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Khao Lak Bangsak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Grand Mercure Khao lak Bangsak Team
Maxim
Superior King Room
Stayed in Jun 2024
Family
7 review
Outstanding
Posted on Jun 27, 2024
Everything was fine..!
Response from Property: Dear Maxim,We very much appreciate your comments regarding your stay at the Grand Mercure Khao Lak Bangsak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Grand Mercure Khao lak Bangsak Team.
Guest User
Deluxe King Room
Stayed in Mar 2023
Couples
1 review
Outstanding
Posted on Mar 24, 2023
The location was amazing, almost empty beaches, beautiful ocean, nice stuff always a smile on their faces. Outside the resort you can find really good food.
Only minus is breakfast and the food of the restaurants, it is more delicious outside the resort. Not much variety for breakfast, and restaurants for dinner are at restaurant overpriced, you expect more for this price.
Response from Property: Dear Mr. / Mrs., We very much appreciate your comments regarding your stay at the Grand Mercure Khao Lak Bangsak.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We appreciate the sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Thank you again for sharing your experience, and we hope to have a chance to welcome you back. Sincerely,The Grand Mercure Khao Lak Bangsak Team
Guest User
Superior King Room
Stayed in Sep 2023
Couples
4 review
Great
Posted on Sep 22, 2023
Really nice hotel and got a reasonable price
Response from Property: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Grand Mercure Khao Lak Bangsak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Grand Mercure Khao Lak Bangsak Team
Mao Mao Fer
Deluxe Suite with 1 king size bed and 1 lounge bed
Stayed in Aug 2022
Couples
16 review
Outstanding
Posted on Aug 22, 2022
Insta worthy and very clean. In love with the day bed. Will come back again for sure!
Response from Property: Dear Mao Mao Fer,Thank you for your review and for choosing Grand Mercure Khao Lak Bangsak for your stay. We are delighted to hear that you found our hotel to be of excellent quality and that you enjoyed the service and atmosphere during your time with us. Providing exceptional service and creating a welcoming atmosphere are our top priorities, and we are thrilled that we were able to meet your expectations. We strive to ensure that every guest feels equally valued and well taken care of. Thank you once again for your kind words, and we hope to have the pleasure of welcoming you back to our hotel in the near future. Best regards,The Grand Mercure Khao Lak Bangsak Team
Guest User
Deluxe Suite with 1 king size bed and 1 lounge bed
Stayed in Oct 2022
Couples
4 review
Great
Posted on Oct 16, 2022
Such a beautiful, calming hotel! Beautiful surroundings, beautiful rooms, great food and fantastic staff. We ended up extending our stay, thank you for the experience!
Response from Property: Dear Mr. / Mrs.,We very much appreciate your comments regarding your stay at the Grand Mercure Khao Lak Bangsak.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Grand Mercure Khao Lak Bangsak Team
Cncnnnw
Pool Access Deluxe Twin Room
Stayed in Jul 2023
Family
15 review
Very Good
Posted on Sep 30, 2023
Good experience
Response from Property: Dear Cncnnnw,We very much appreciate your comments regarding your stay at the Grand Mercure Khao Lak Bangsak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Grand Mercure Khao Lak Bangsak Team