Sentido Khaolak Reviews
Sentido Khaolak
26/15 Moo7 Khuk Khak Khao lak, Phang-nga, Khuekkhak, Phang Nga Province, 82220, ThailandView Hotel Details
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Sentido Khaolak Guest Reviews
4.5/5
Great
66 review
Verified reviewsLocation4.4
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(66)
Positive reviews(46)
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Negative reviews(1)
Guest User
Grand Deluxe Room
Stayed in Apr 2024
Couples
2 review
Outstanding
Posted on Apr 21, 2024
Everything was perfect, great location and breakfast. Clean room and great staff.
Response from Property: Thank you for your wonderful review! We're thrilled to hear that everything was perfect during your stay, from our great location and breakfast to the clean rooms and excellent staff. Your kind words mean a lot to us, and we look forward to welcoming you back soon! Kind regards, Recy
Guest User
Deluxe Room
Stayed in Oct 2022
Couples
4 review
Amazing
Posted on Oct 13, 2022
Very good service staff,comfortable rooms, fully equipped gym.
Breakfast is a la carte, nothing special.
The beach in front of the hotel is very beautiful, clean, able to swim.
6/10
ธีระวุฒิ
Deluxe Pool Access Room
Stayed in May 2024
Couples
1 review
Outstanding
Posted on May 29, 2024
I really like the atmosphere of the accommodation. The staff are welcoming. The employee who takes care of breakfast, named Khun Kwan, provides very good service and is very hospitable. Give 10 stars 😄😄😄
Next time if I have a chance I will go back and stay again.
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Response from Property: Dear ธีระวุฒิ, Thank you so much for your lovely review! We're delighted to hear that you enjoyed the atmosphere of our accommodation and felt welcomed by our staff. Khun Kwan will be thrilled to know that her service made such a positive impression on your stay. Your 10-star rating and kind words mean a lot to us! We look forward to having the pleasure of welcoming you back next time you have the chance to visit. Kind regards, Recy
Anonymous User
Deluxe Room
Stayed in Dec 2023
Couples
3 review
Great
Posted on Dec 20, 2023
This was our second time at the Tui blue Khaolak hotel. The hotel and the location were, as usual, very good. We just didn't like the area of the beach because you can't lie down directly on the beach. In addition, the loungers on the beach are all next to each other, which we didn't like so much compared to the neighboring hotels. The staff are all very polite and helpful.
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Response from Property: Dear Valued Guest, Thank you for choosing Tui Blue Khaolak for your second stay and taking the time to share your feedback. We appreciate your kind words about the hotel, location, and our courteous staff. We regret any inconvenience regarding the beach area and sun loungers. Your input is valuable, and we'll certainly consider it for future improvements. We hope to welcome you back for a third visit and provide an even more enjoyable experience. Kind regards, Recy | Hotel Management
Ariya
Deluxe Room
Stayed in Apr 2023
Couples
3 review
Posted on Jun 3, 2023
The room at night in the room is quite dim. The atmosphere around the hotel is good, right on the beach. But quite quiet away from the convenience store.
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Response from Property: Dear Ariya, Thank you for sharing your experience with us. We're glad you enjoyed the atmosphere around the hotel and our beachside location. We apologize for any inconvenience regarding the room lighting and distance from convenience stores. Your insights are valuable, and we hope to welcome you back soon. Kind regards, Recy | Hotel Management
Guest User
Deluxe Room
Stayed in Apr 2023
Couples
5 review
Outstanding
Posted on Apr 20, 2023
The hotel service is very good, the price is cheap, the swimming pool is clean and very large, and the landscape is very good. Great value for money! ! ! ! Everyone can rush, and it is very close to Similan, so there is no need to get up very early.
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Guest User
Deluxe Room
Stayed in Apr 2023
Couples
1 review
Outstanding
Posted on Apr 17, 2023
The hotel is very nice, especially the lady at the front desk is very enthusiastic and has a good attitude, which is very good for us ** who have poor English. It is very suitable for leisure vacation. It is recommended to add Chinese services in the future.
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Horst K
Stayed in Aug 2024
Couples
Outstanding
Posted on Aug 24, 2024
The best Hotel for us ever.We stay in a poolacc.room.The Area is beautyfull,silence and relax.We have only Breakfast and this is very good.The Staff ,the Reception,Housekeep.warm and friendly every time.Short walk to Restaur/Bars and 5min.tuktuk Bang Niang Market.
6/15
Response from Property: Thank you for your wonderful review! We’re thrilled to be your top choice in Khao Lak and are delighted to hear that you had such a relaxing stay in our pool access room. It’s great to know that you enjoyed the peaceful atmosphere and our breakfast offerings. We’re especially pleased that our staff, from reception to housekeeping, made you feel welcome and cared for throughout your stay. We can’t wait to welcome you back to SENTIDO Khao Lak for another fantastic stay. Best regards, Ciaran McNeill Resort Manager SENTIDO Khao Lak
SimonReed2
Stayed in Aug 2024
Couples
Outstanding
Posted on Aug 4, 2024
Great hotel for couples . We are here now. Lovely staff. Friendly and helpful The whole hotel is lovely and clean .. we're here on B &B basis So haven't eaten I restaurant as we eat out at local places. Very quite and peaceful How ever... we would not come back as from November 2024 they are allowing families and children.. what a shame.. keep it adult only
6/8
Response from Property: Thank you for taking the time to share your experience during your stay with us. We’re pleased to hear that you’ve been enjoying the peaceful and relaxing atmosphere at SENTIDO Khao Lak, and that our staff have been friendly and helpful. It’s wonderful to know that you appreciate the cleanliness of our hotel and have had a pleasant time exploring the local dining options. We understand your concern regarding the introduction of families and children starting in November 2024. While we will be welcoming a wider range of guests in the future, we remain committed to providing a serene and enjoyable environment for all our visitors. We appreciate your feedback and hope the rest of your stay is as relaxing as you intended. Best regards, Ciaran McNeill Resort Manager SENTIDO Khao Lak
Karenandnickl
Stayed in Jul 2024
Couples
Outstanding
Posted on Jul 28, 2024
I cannot speak highly enough of the staff in the hotel. Everyone was extremely helpful and friendly. The room was cleaned to a very high standard and was spacious and comfortable. We were bed and breakfast only as we wanted to experience food outside of the hotel. However, we did eat in the restaurants and beach bar many times and it was very good. There was plenty of choice at breakfast. My husband stuck to using the egg station most days but I took advantage of the delicious Thai curries for breakfast, what a treat! The ***** of restaurants and bars starts just outside the hotel and even though it was low season, there was plenty to choose from. We would definitely go back, we had no complaints at all.
Response from Property: Thank you so much for your wonderful review and for taking the time to share your experience at SENTIDO Khao Lak. We are thrilled to hear that our staff made such a positive impression on you with their helpfulness and friendliness. It’s great to know that you found your room to be clean, spacious, and comfortable. We’re delighted that you enjoyed the variety and quality of our breakfast offerings, including the egg station and the Thai curries. It’s also fantastic to hear that you had a good experience dining at our restaurants and beach bar. We’re pleased that the nearby ***** of restaurants and bars added to your overall enjoyment, even during the low season. We look forward to welcoming you and your husband back to SENTIDO Khao Lak in the future. Thank you again for your kind words. Best regards, Ciaran McNeill Resort Manager SENTIDO Khao Lak
Hairbear1
Stayed in Jul 2024
Couples
Outstanding
Posted on Jul 26, 2024
This was our first time in Thailand and it didn’t disappoint! The hotel is in a good position being on the beach, though due to the time of year we visited, the sea was rough so no swimming advised but we were able to walk in both directions which was good You can easily walk into the town where there is a good variety of bars/ restaurants and shops which is handy. This hotel is lovely, everyone is friendly and helpful. We had a swim up room which was amazing, the room is modern and clean and has everything that you need, lovely to be able to sunbathe on your terrace then pop in for a swim. There are also a couple of other pools which are just as good, main one with bar is very large, all are kept very clean. We were on all inclusive, food was good and plentiful and although there was a separate menu for the drinks there was enough choice for us. We have had the best time here and hope to return one day!
Response from Property: Thank you for sharing your delightful review of your first visit to Thailand and your stay at SENTIDO Khao Lak. We are thrilled to hear that you had such a positive experience. It’s wonderful to know that our beachside location and the proximity to town met your expectations. Despite the rough sea during your visit, it’s great to hear that you enjoyed walks along the beach. We’re glad you found your swim-up room amazing and enjoyed the modern amenities and cleanliness. It’s also fantastic to hear that you appreciated the convenience of sunbathing on your terrace and taking a swim whenever you liked. We’re pleased that our other pools, especially the main one with the bar, were to your liking and maintained to a high standard. We’re delighted that you found the all-inclusive food plentiful and enjoyable, with a satisfactory selection of drinks. We’re so pleased you had the best time here and hope to welcome you back one day. Best regards, Ciaran McNeill Resort Manager SENTIDO Khao Lak
MarkHinchcliffe
Stayed in May 2024
Travel with friends
Outstanding
Posted on May 20, 2024
The location was fantastic, the staff were amazing. The hotel was very clean plenty of sun beds on sea front and pools. The sea and pools were like hot baths. I think the hotel is on the edge of the jungle as the insects and animals are everywhere . I got bit quite a lot for me Ants etc. I applied all sorts of repellent but found on the last couple of days skin so soft from Avon seemed to work best. We were bed and breakfast which was very good with a selection for all tastes. Restaurants are close by some straight across the road and others 5 mins ride or 10 mins walk all good. The hotel restaurant food was excellent . We did the Elephant feeding, jungle safari and James Bond Island trips all very enjoyable, the swim in the jungle waterfall was the only time I was cool. I managed to sweat for 2 weeks solid due to the humidity. We had the odd thunder storm which passed after half an hour in the afternoon. We also went to coco beach very good we all had a massage. The hotel changed its name from TUI blu on 1st of May this had no effect on us at all. The pool aerobics were good. And the gym good but better to stand in for a cool down during the day.
6/20
Response from Property: Thank you for your detailed and thoughtful review of SENTIDO Khao Lak. We are thrilled to hear that you enjoyed the fantastic location and amazing staff. It's wonderful that you found our hotel very clean and appreciated the ample sun beds by the sea and pools. We note your experience with the insects and appreciate your tips on repellents for future guests. We’re glad you enjoyed our breakfast selection and found the nearby restaurants convenient and enjoyable. It’s great to hear you had a good time on the various excursions and found our hotel restaurant food excellent. We appreciate your understanding regarding the name change from TUI Blue, and we’re happy it didn’t affect your stay. Thank you for your positive comments on the pool aerobics and gym facilities. We hope to welcome you back to SENTIDO Khao Lak in the future. Best regards, Ciaran McNeill Hotel Manager
Guest User
Stayed in Apr 2024
Other
Outstanding
Posted on Apr 23, 2024
Lovely hotel, cannot fault this hotel we had such a nice time, the beach was very relaxing, shame though that people put their towels on the beach front beds everyday, however they did not spoil my day as i got a bed just at the back. There is one request about the outside dining area, I think a canopy one end would work well, we usually always sit outside but there was a problem finding a more shady area and made it far too hot. I have been told that this hotel will no longer be adults only after Nov and that is a shame, however if no family amusement are going to be put in place I do not think us adults have anything to worry about. Watch this space.
Response from Property: Thank you for taking the time to share your feedback following your recent stay at our hotel. We're delighted to hear that you had such a lovely time and that the beach provided a relaxing setting for your vacation. We appreciate your understanding regarding the issue with guests reserving beachfront beds with towels. Rest assured, we are continuously working on ways to address this matter to ensure fair access to all guests. Your suggestion regarding the outside dining area is duly noted. We understand the importance of providing a comfortable and shaded dining experience, and we will explore the possibility of adding a canopy to enhance our guests' comfort. Regarding the change in the hotel's policy to no longer be adults-only, we understand your concern. Rest assured, any changes will be made with careful consideration to maintain the peaceful and enjoyable atmosphere that our adult guests appreciate. Thank you again for your valuable feedback, and we hope to welcome you back soon for another wonderful stay. Should you have any further suggestions or requests, please do not hesitate to contact us directly. Best regards, Ciaran McNeill Hotel Manager
Guest User
Stayed in Mar 2024
Couples
Outstanding
Posted on Mar 30, 2024
Having one last look at the beautiful beach at the Tui Blue Khao Lak Resort from the beach bar high tide as it’s also a full moon waiting for our transfer to airport . Great location with shops and restaurants a short walk away The Golden Elephant being our favorite restaurant. Pam’s was amazing too and had to book via messenger 2 days in advance. Reception can organise trips and we had a private half day taxi to a local Temple Elephant home and White Sands beach for lunch all not long distance. We did a day to three Temples with lunch stop included and another day Emerald Pool and to a man made lake going across to a cave with lunch in a floating restaurant including swim stops on a long tail boat . Bangniang Market well worth a trip with lots of goodies and food stalls opposite a must the Tsunami Memorial Museum . Going back to the resort it was lovely nothing to complain about with beach and 5 pools to choose from Adults only ATM .
Response from Property: Thank you for sharing your experience and memories of your time at TUI BLUE Khao Lak Resort. We're delighted to hear that you enjoyed the beautiful beach views and the vibrant atmosphere of our beach bar during your stay, especially with the full moon setting the scene. It's fantastic to know that you found our location convenient with shops and restaurants nearby, and we're thrilled that you had memorable dining experiences at The Golden Elephant and Pam's. Booking ahead for Pam's shows how popular and special it is! Our reception team takes pride in organizing exciting excursions for our guests, and we're glad you had enjoyable trips exploring local temples, elephant homes, White Sands beach, and other attractions. The adventures sound amazing! We're also pleased to hear that you visited Bangniang Market and the Tsunami Memorial Museum, which are indeed must-visit spots in the area. Thank you for highlighting the beach and our variety of pools. We strive to provide a relaxing and enjoyable environment for all our guests. It was a pleasure having you stay with us, and we hope to welcome you back to TUI BLUE Khao Lak Resort for more unforgettable experiences in the future. Best regards, Ciaran McNeill Resort Manager
Guest User
Stayed in Mar 2024
Other
Outstanding
Posted on Mar 22, 2024
Just come back from this hotel. Absolutely faultless. All The staff are amazing and want to make your holiday the best it can be. Our room was on 3rd floor facing 3 of the 5 pools. It had a massive bed, large fridge, walk in shower and separate loo. Large wardrobe with lots of hangers. Pools are all clean and plenty of sunbeds. Never needed to get up to reserve one. Only issue was sunbeds on beach where it was impossible to get one unless you were up at 7 and sat in it all day! We were half board. Food was the best we have had anywhere with a massive choice and all piping hot. Special mention to the restaurant manager James who always came and chatted to everyone and everything was so organised. The view from the restaurant was incredible, right on the beach with far reaching views. Beach in front of hotel was small with a few rocks but plenty of large beaches in either direction. Khao Lak is a huge resort with a main road running through. We were glad to be half board and not going out every night as it was a good 10 minute walk to most of the restaurants. We did however have a meal at the Gold elephant opposite which was superb. We did one TUI trip to see elephants and bamboo rafting which was amazing. Coconut beach is a must too. To summarise we had an amazing holiday and cannot fault our experience at this hotel.
Response from Property: Thank you so much for sharing your wonderful experience at our hotel. We are thrilled to hear that you had an absolutely faultless stay and that our staff went above and beyond to make your holiday special. It's fantastic that you enjoyed your room with a view of our pools and the thoughtful amenities provided. We're glad you found the pools clean and well-maintained, with ample sunbeds available. We appreciate your kind words about our half-board dining experience. It's great to know that you enjoyed the variety and quality of our food offerings, and we will be sure to pass on your compliments to James and the restaurant team for their exceptional service. The location of our restaurant with its incredible beachfront view sounds like it added to your dining experience. We're also pleased that you enjoyed exploring Khao Lak and the excursions, especially the TUI trip to see elephants and coconut beach. Thank you for choosing to stay with us and for your kind words. We would love to welcome you back for another amazing holiday in the future. Warm regards, Ciaran McNeill Resort Manager