To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(114)
Positive reviews(14)
Reviews with photos/video(4)
Guest User
King Room
Stayed in Mar 2024
Couples
1 review
4.5/5
Great
Posted on Apr 18, 2024
nice bay view and a great breakfast buffet.
The hotel has a small swimming pool, which is great for relaxing.
The scenery on the walking trail is also beautiful.
Guest User
King Room
Stayed in Jul 2023
Business travelers
35 review
5.0/5
Outstanding
Posted on Jul 19, 2023
All great! Facilities are new, Room is clean, View is great! Recommend
Smiles4miles
Two Double Room with Bay View
Stayed in Feb 2022
Family
13 review
4.5/5
Great
Posted on Feb 15, 2022
Great view and location. Standard amenities for a Hyatt hotel, but the room decorum is a bit dated. A nice place for rest and relaxation.
Guest User
King Room
Stayed in Oct 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Oct 10, 2024
The decoration style is very refreshing, very quiet, clean and sanitary, very close to the airport
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Guest User
ADA King Room with Shower
Stayed in Aug 2024
Booked for others
6 review
5.0/5
Outstanding
Posted on Aug 23, 2024
I booked a hotel for my daughter. I looked for many hotels. This is the only hotel in Tampa that accepts 18-year-olds. Although the hardware is not comparable to the Grand Hyatt in China, the hygiene and service are very good. The price is much more expensive than in China. You can stay in Park Hyatt in China.
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Guest User
King Room with Bay View
Stayed in Jan 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 5, 2024
Big room, beautiful view
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mm_cq
Two Double Room
Stayed in Aug 2023
Business travelers
14 review
3.0/5
Posted on Aug 27, 2023
I must share this experience with everyone, be vigilant! ⚠️
Brand is considered top-notch in Hyatt, but the service we receive has never been worse!
1) Arrive at the airport first. When booking a hotel, I chose a hotel close to the airport. When I called the hotel, I said arrogantly: We don’t have a shuttle bus. You can take Uber yourself. Because I haven’t downloaded Uber yet, I went to call one, and the black driver charged us 25 for the 10-dollar journey;
2) When I went to the front desk, I seemed to be very enthusiastic. I asked for a credit card guarantee. I thought it was just a record, and I didn’t notify us. I just swiped $200/no receipt, and I only saw it when I turned on my phone when I got to the room. Complain to Ctrip, saying that it may be a guarantee, and wait until the last day to check out;
3) There are people excitedly calling friends in the corridor at 2-3 o'clock in the middle of the night. I have never encountered it in China/Europe. scrap paper);
4) We had breakfast the next morning, which obviously included meals, and we had to sign a bill (from now on every day) and explained that the waiter only said to keep a record, and signed the bill in duplicate/tips, we only signed one, The second one is taken away (reference) and no tip is given; (the waiter gave us the same feeling, too high-profile, too much emphasis on his own existence, giving the guests a sense of oppression (we like that no one disturbs) they always like to behave Enthusiasm, in fact, is not necessary;
5) (Because I receive reminders to debit the money from my mobile phone every day) Go to the front desk to confirm the breakfast-included question, but the little girl doesn’t know anything;
6) Complain to Ctrip customer service, Ctrip finds a local agent, Ctrip reminds me every day, the agent has not responded, and the attitude is particularly neglectful;
7). On the day of check-out, the front desk reconfirmed the issue of breakfast included, saying that if breakfast is included, a local fee will be deducted / there is a receipt, and when I check my phone at the airport, I will deduct a few hundred dollars (without any explanation / Receipt;
🤔️ At that time, I was annoyed. Hyatt deceits too much! ! !
If the agent doesn't reply, it doesn't matter, just go to the bank directly and freeze all deductions.
On the day the bank froze, Ctrip notified that the agent replied that there were several debits that were wrong. 🤑
Therefore, don't be afraid of the big shop bullying customers! Find a more authoritative one (this is the only way to deal with Americans, whoever insists on talking!)
In the follow-up, I chatted with my friends and said that Hyatt is like this!
So, lesson learned!
Suggestion, if you can not choose Hyatt, don't choose Hyatt! ! ! 👎
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Ken Ho
King Room
Stayed in Oct 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Great view, great facilities
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Alexllm
King Room
Stayed in Nov 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Jan 10, 2025
Quite comfortable!
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Guest User
Two Double Room with Bay View
Stayed in May 2023
Family
18 review
4.5/5
Great
Posted on Jun 5, 2023
The hotel facilities are average, the scenery is good, the bay is so beautiful
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Guest User
Casita King Room
Stayed in Nov 2022
Couples
5 review
4.5/5
Great
Posted on Jan 28, 2023
The hut is a bit old, and the restaurant oyster catcher is not bad.